I've had my oil changed, tires repaired and rotation done. Very friendly staff and very…read moreknowledgeable. I would say that their prices are very, very reasonable.

Eric is an amazing mechanic. He is fair and very honest. He has NEVER jacked us around or…read moreoverpriced anything! We will not take our cars to anyone else.

Unfortunatly i had 3 vehicles in need of tires today but big o lost out on 2 of them ( should have…read morebeen all three) due to competetors pricing. I did no haggeling all only sales and saved between $125. And $200. For the i found on your webpage and just cut and pasted into the competerors search engine. I awarded at least 1 unit due to the time i spent on the phone with one of your associates. I am the exception to the rule.... most would just go directly to the best pricing. Communication and value i believe to be above and beyond modt competetors. I was hoping to just find a place i could hand my keys over without much discussion unfortunately i feel like i will have to keep shopping around. Thank you. James

I called and was quoted $85 for a full synthetic oil change and was told that it was $115 when I…read morearrived, because I was told that my vehicle needs more oil than the average car. I gave them the make and model when I called to get the quote. I don't like the bait and switch. I also asked them to check the level in my front differential, which used to be part of an oil change. They found it was empty and refused to add fluid to it and wanted another $139 to do a differential service. I will not be returning.

Very friendly and efficient. We were able to get in and out very quickly. There was a Sunday…read moreSpecial Discount.

Absolutely horrible! Got my car serviced here only to have my skid plate fall off on the freeway…read morelater that day. Tooele staff absolutely unwilling to do anything to address it. I've called multiple times and it is almost laughable how bad they write me off-- fail to even ask for my name and number and refuse to call back to assure me they will make it right. Drive the distance to Grease Monkey!

This shop did a great job getting us back on the road when my Subaru started misfiring during the…read moredrive home to Northwest California from Colorado. They squeezed us in knowing we were otherwise stranded, and they even helped get me the coil pack causing the issue for free since it was under warranty from O'Reilly's. They let us hang out with our dog inside and were all around super nice and friendly. I couldn't recommend enough.

My husband and I left incredibly frustrated that they did not fix our problem but charged us $775…read morefor it, especially after they said: "We can look at it and see what's going on. We always take care of our customers." Is taking care of them leaving them with a $775 bill and the problem not fixed? And this was after our third time of dropping it off to them so they could try once again to try to figure out the issue. They came back with a massive bill to fix the issue after we already dumped $775 into it. We asked for a full refund as we now were looking to take it to someone else but they were not amenable to this request. When you have an unhappy customer it is wise to try to understand their position and only their position and work the problem from that effective and empowering position, but unfortunately they seemed more interested in us understanding their position, problems, failures, and issues. In our company of 40 years we don't offer multiple excuses or try to ensure a customer understands our perspective. We only strive to understand their perspectives and needs and offer a full 100% refund to any unsatisfied customer. It is too bad Master Tech does not treat their customers like we do . Excuses are what unprofessional companies use to justify their failures. Professional companies offer solutions instead back stopped by 100% refunds.

I am soo glad I found this place! It is definitely a hidden gem, tucked away off the highway in…read moreTooele. The people are amazing, super friendly and probably the most honest people you'll ever find in a shop. I had an issue with my Passat and they took way more time to diagnose and fix the problem than I ever expected they would (in the best way). I will definitely be going in here for anything diesel related. Very highly recommended

Billie and the crew were great. We were doing a 1500 mile trip and had to stop here in Willa to…read morevisit relatives. He was able to diagnose and help and correct the problem on our Ford F3 50.. the next day we had an engine check light and boom in five minutes he had the bolt tightened up and the hose tightened up thank you Impact Diesel!!!

The parking/pull up area is not very well planned in my opinion, but someone came to talk to us…read morefairly quickly. We just asked for a synthetic oil change. They gave us 3 options I believe and I chose the middle one. The waiting area was not the most comfortable place to sit in my opinion. The 'couch' is like an outdoor piece of furniture and the pillows are very tired and obviously have been very used. However the chairs along the wall were fine. They had some complimentary beverages in a mini fridge which we appreciated. The service was pretty quick and we haven't had any problems since. I also am signed up for the grease monkey emails which saved me some money with a coupon they kindly applied.

Excellent customer service from start to finish. The technicians were competent and honest. They…read moreearned a repeat customer.

super helpful with unique requests Shawn, Sean , Shaun was…read moreextremely helpful and his manager also

Won't let me give no stars. DO NOT HAVE YOUR OIL CHANGED HERE!!!! THEY RIP YOU OFF!!!! I asked for…read morea $20 oil change the guy said they had a $30 oil change and they check the air filter and the wiper blades so I called my mother asked her if that was OK the guy was standing right there I confirmed with him again and it was only $30 when they were done they charged me $60 I tried telling them. They didn't care he wouldn't even go and confirm it with the other guy but I was told $30 for an oil change and they charged me $60. I am so pissed!!!

I wasn't expecting much from them as my previous experiences weren't great but Kylr and Bobby made…read morea believer out of me. Plus the finance girl, Candy, was amazingly fast. There is a couple little things in regards to my car I have questions and concerns about but it's nothing that reflects on the dealership.

Purchased a 2024 Bronco Sport -- Disappointed and misled…read more Pros: * Smooth initial sales process * Solid inventory * Full tank of gas at delivery Cons: * Advertised as Certified Pre-Owned, yet did not include the CPO warranty, a clear case of false advertising or at minimum, misrepresentation of goods * Post-sale "detail" was laughable, a quick rinse with no interior attention, not consistent with what was promised * Zero post-sale support -- repeated calls have gone ignored * Windshield cracked within 2 weeks, no resolution or acknowledgment I've been repeatedly brushed off by sales and management, including the sales manager who personally contacted me to "make things right"then ghosted like everyone else. This dealership's follow-through is nonexistent. I gave them every opportunity to address this and uphold basic standards of integrity. At this point, it feels like a textbook bait-and-switch: make the car sound better than it is, push the sale, and vanish once the money clears. I chose this dealer based on high ratings. That decision has proven to be a mistake. If you're looking for a business that values its customers after the sale, look elsewhere. Unless you want to deal with negligent service, broken promises, and a clear disregard for accountability.

Thousands of dollars worth of issues missed I called in to…read morerequest one of their mobile mechanics to come and do a PPI for me, and the report that I was given said the car was in excellent condition, and that just the timing belt needed to be done and there were a few scruffs in the paint here and there. I ended up buying the car with the promise that it ran and drove great, but turns out the back suspension is shot, the brakes will need replacing, there's a squeak while accelerating, and the sway bar links could be damaged. Overall just really disappointed that the mechanic missed basically every issue with the car; 85 bucks for a uncared for inspection that left me with an additional 2-3k of repairs I'll have to do. Definitely don't recommend to anyone, there's definitely better mechanics that you can get nearby for maybe an extra 20-30 bucks. Would've have saved me thousands.

From the owner: Call to day to schedule your oil change or brake were we come to you…read more (801)382-7077