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    Vic's Professional Service

    5.0 (2 reviews)

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    7 years ago

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    STI Heating & Air Conditioning

    STI Heating & Air Conditioning

    (4 reviews)

    STI Heating & Air Conditioning saved me so much money! I had another HVAC company looked at my…read morecentral air unit because it was blowing lukewarm air. The other company told me I needed a new compressor for $1699 and they took only cash. After a repairman ran off with $453 of my aunt's cash, I decided I did not feel comfortable giving the HVAC repairman $2000 (with labor) in cash. So, I told him I would seek a second opinion. I called STI Heating & Cooling who were booked for the week so I made an appointment for the following week. Ted arrived on time and was very professional. He took a look at my unit (which is 42 years old) and told me I needed a Hard Start Capacitor for $173. He also checked the amount of Freon (R22) told me I might need a little. He installed the capacitor and added a little Freon and my unit start blowing extremely cold air. Ted's work was great! He told me his father had an old unit like mines and he keeps him father's unit working. I told Ted the other repairman thought I needed a new compressor and Ted suggested maybe the other repairman was not familiar with older units like mine. I am SO glad I called STI Heating & Cooling! I told Ted they are now my go-to company for ALL my HVAC activities. I would highly recommend this company - they proved to be a huge money saver for me.

    The service was amazing! Customer service was very helpful and the technician provided excellent…read moreservice. And they were reasonably priced! I would definitely recommend STI Heating & Air Conditioning to anyone looking for repair and/or great service. Will definitely contact them again for future repairs and checks. :)

    Summers Plumbing Heating & Cooling

    Summers Plumbing Heating & Cooling

    (20 reviews)

    We called Summers on a Sunday (the Sunday before Memorial Day). It was 90+ degrees and our air…read moreconditioner made a grounding noise and would no longer start. The company who installed our Carier unit isn't open on Sundays so I called Summers due to the positive Yelp reviews. The service call was $150 to come out and look at it - totally understandable. The service tech listened to my son explain what happened and where on the unit the sound was coming from and it was quickly diagnosed and working within 5 minutes. Great right! BEFORE the guy fixed it, my husband asked how much it would cost. The guy said $200. We looked up the part on-line and it was $10 so we figured $150 for the service call and $50 for the 5 minutes it took to diagnose and install the $10 part. The bill details read the following -》trip charge $49 + Dual Cap installed $190 + $159 comfort plan agreement for a whopping total of $398. $200 over the quoted price of $200 OR $50 over if you add the $200 + $150 trip charge. When I questioned the bill, the tech just kept telling me how great the comfort plan was and gave me zero option of not purchasing it. In essence, I purchased an agreement NO ONE told me I had to buy either before they came out or before they would repair it. I was the told the agreement included a 2 year warranty on the part and labor along with a free fall cleaning of the air conditioner, the furnace (that was just cleaned) and a water heater flush. I don't even own a water heater! I have a boiler. Frankly, I am leery of having them back to 'clean' anything because it will just lead to more hidden fees.

    This is a poorly run business! After charging me $170 for a…read morehalf hour of labor, and a small piece of duct tape, I called in the same day and asked a supervisor to call me. It has been three weeks, and they still have not called. If you want to head on the path of going out to business, this is the way to do it!

    Illiana Heating & Air Conditioning - Replaced the wrong conducting box for my system.

    Illiana Heating & Air Conditioning

    (28 reviews)

    Wait until they discover their two-stage furnace was never installed correctly and that it's been…read morerunning on single stage for years. This was a serious oversight. If a two-stage furnace was wired or set up incorrectly and only ever ran in single-stage mode, the homeowner probably missed out on: Comfort benefits - two-stage furnaces are designed to run on low most of the time, giving more even heating and fewer temperature swings. Efficiency - the furnace likely used more gas and electricity than necessary. Longevity - constant high-stage operation puts more wear on components than normal two-stage cycling. It would worth having a qualified HVAC tech inspect the wiring, thermostat settings, and control board configuration.

    Today I had a surprise delivery! I am the proud owner of a…read morenew furnace. His delivery was much sooner than expected, but you know how these things go. We are both doing well, but the bill was a little bit painful for my wallet. (But very fair) Full Name: Lennox ML180UHE (Leni) Weight: 127lbs Height: 33" He is warm and already quite a comfort. I know we will enjoy years of happiness with Leni. The whole experience with Illiana HVAC was easy and professionally well done. My old furnace had a great life but reached the end of its service. Illiana understood my needs and got the install done in a few hours. Adam and Vaughan were fantastic with the installation. They were very professional, respectful and talked me through the whole process. I will use Illiana for all my HVAC needs.

    Vic's Professional Service - hvac - Updated May 2026

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