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    Vicky's Pet Boutique

    4.3 (6 reviews)

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    4 years ago

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    9 years ago

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    7 years ago

    This is the best pet groomer around. I have used Vicky's for 22 years now with all of my dogs. She is great with them.

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    8 years ago

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    Walk-In Veterinary Care - Dr Kristina Ramer | Veterinarian

    Walk-In Veterinary Care

    (34 reviews)

    3 yrs ago we were looking for a vet, in order to get a puppy checked out before bringing him around…read moreour other two boys and we found thus place! They are one of the most compassionate, caring , group of people i have ever had the privilege to deal with! Everyone from reception to the doctors and everyone in between are amazing! They have helped is with the passing of my two boys a year a part! If you have a pup that needs vet care and want them treated special! This is the place to go! They are amazing and i truly believe everyone working there loves animals! They are the best! Matthew Zambrano dad to Brodie, Riley and Glasgow!

    This is the best place to go if you want to pay $154 to be misinformed…read more I brought my 4-year-old French Bulldog, Fawn, to this clinic in November 2025 because she had a bump. I wanted it tested to make sure it wasn't cancer or anything else serious. I was offered blood work and agreed. Dr. Coen told me the results would be available the next day. The following day, I received a voicemail from Dr. Coen stating: "Hi, this is Dr. Coen from Walk-In Vet Clinic just calling to let you know that the blood work looks good and fine. If you have any additional questions, let me know. Otherwise, she's looking good on the blood. Okay, thank you, bye-bye." Later, Dr. Coen claimed that this voicemail was left before the heartworm portion of the blood test had been completed, which I find extremely confusing and concerning. I do not understand why I would be given an update stating that the blood work was "good and fine" if all test results were not yet available. That message directly influenced my decision not to pursue further testing or treatment at the time. Unfortunately, the results were not "good and fine." My dog tested positive for heartworm, and that result was completely missed or not communicated to me. I had no reason to question what I was told, so I took no further action. I only discovered the issue when my primary vet ran blood work again in January 2026 and found the positive heartworm result. After learning this, I contacted Walk-In Vet Clinic to request the original blood work from November. The heartworm positive result was clearly present at that time. I came into the clinic around 11:00 a.m. the same day to ask for an explanation. Instead of accountability, Dr. Coen became defensive and immediately tried to shift the blame onto me, stating that my dog should have been on prevention. Yes, my dog should have been on prevention--but that does not change the fact that I was never informed of a positive heartworm test, nor does it excuse the poor customer service I received when trying to address a serious medical oversight. Dr. Coen then claimed she attempted to leave a voicemail but that my mailbox was not set up, which is not true--she did leave a voicemail, and in that voicemail she stated everything was fine. She also stated that she emailed the results to me as soon as they were received, which also never happened. When I asked what could be done to fix this situation, I was quoted $450 for the first heartworm treatment, which does not include prevention. The only concession offered was a $5 Publix coupon. For comparison, my primary vet quoted me $320 for the first treatment including prevention. This entire experience has been extremely frustrating and disappointing. A serious diagnosis was mishandled, I was given false reassurance, and when I sought answers, I was met with defensiveness rather than accountability. I would strongly caution others to be extremely careful when trusting this clinic with their pet's health.

    Vicky's Pet Boutique - petservices - Updated May 2026

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