Food is normally up to par, but this review is solely based on customer service after spending my entire lifetime coming here. Either fix your number system, or work on your communication skills. Walked in, saw Number 94 displayed on the screen. Only 2 patrons in front of me at the time, and ONE worker scrambling in the back, while several others huddled in a corner NOT acknowledging or greeting customers at all. Went for a number ticket, but it says "21." It seemed they were not using the number system at all, so instead of wasting a ticket, I stood behind the last customer instead. After all, with only 2 other people in front of me, and a 26 ticket number difference, just figured they were slow. Otherwise, their number screen would've been updated right? Long and behold 10 minutes pass and not a single worker says a thing, and behind me a line has formed. Some people have grabbed numbers, others have not, still confused by the screen. Finally, the worker comes out and nonchalantly yells out "18." Where? How? When? By this point, People have started to realize they are in fact using the numbers and scrambling back for a ticket. Before I could even say a thing, the tickets had already been snatched up to 29. So Even though i had in fact stood there longer, waited patiently, I was not about to intermingle with 9 other patrons who arrived behind me for an opportunity to be heard by these miserable looking bakery workers anyway, or wait another monstrous amount of time for what could be the worlds slowest bakery service. A simple paper over your broken number system, or a quick welcoming greeting with a sweet "grab a number anyways" from one of the mad workers when I walked in, would've sufficed and saved everyone from the misunderstandings. It was easier for me to walk out and grab from another bakery, then have to deal with nonsense. Shame not a single worker, supervisor, manager thought to keep numbers up to date on their screen with the tickets but clearly they were keeping track mentally. read more

Do not let the ratings fool you, this is the top Vicky Bakery location, when it comes to the food quality. I live in the neighborhood right behind this location and have been visiting this specific location for a good 2 years (and an extra 10 pounds to show for it). First off, if you are going on any day, at any time during the morning.. Expect to wait a little bit. There is a reason that this specific Vicky Bakery always has lines out the door. But they move it fast, 20 minutes TOPS and you are outta there with whatever deliciousness you came for. The ladies here are all super nice. Like everywhere, including every Vicky Bakery, you're gonna have your bad apples. The Cuban coffee is always great, the cafe con leche is always made exactly how you ordered albeit dark or light... The orange juice is freshly squeezed, which makes me question the validity of some bad reviews saying it is watered down. They also have options for Gatorade, water and Yoo-hoo. You can get your typical sandwiches here.. Ham and cheese, croqueta preparada, pan con lechon (it's great!), pan con tortilla and media noche. All are made fresh and quick, once your number is called. My favorite sandwich has to be the ham and cheese on a croissant. It has a glaze that they use on all their pastelitos, brushes on top and then I get it in the plancha, toasted real good. It is amazing! As for the pastelitos, there really are no comparisons in Miami. The pastelito de guayaba is ALWAYS fresh and no other Vicky Bakery tops it off with that glaze like they do here. The queso and carne pastelitos are awesome too. For a long while, I wouldn't go a day without picking up a pastelito de pizza. Others imitate, but can't replicate. The cheese here is just on another level. And their croquetas, the thick ham one! Just delicious. Even if they've been sitting longer than expected, they are just jumping with flavor in every bite. Don't fall for the hate in some of these reviews, this is the GO TO so loot for all your pastelitos. read more

I never do reviews but I think everyone should be warned. It was absolutely horrible. I live close by and stopped for a tostada and cafe con leche. There were about 6 people in front of me and it took about 40 mins total to find parking and wait my turn in line. Then finally as it's my turn, it took about 15 mins to get my order COMPLETED. As I finally get home from this nonsense, I find they completely burned my tostada.. read more

Vicky Bakery - Bakeries Near Me - Miami Lakes, Florida

First, what is going on with the price of Pastelitos? $1.10?????? That being said. I just was handed a roll of pennies for change. Unbelievable. Vicky's has grown to big to care. read more

Love the service and the quality of their pastries is awesome! For as packed as this place gets in the mornings they handle the constant flow of customers very well and keep everybody happy. The prices are pretty cheap compared to other bakeries. I ordered 3 platters that brought 25 pastelitos each and they were only 6 bucks each! And definitely make sure to check out the GroupOn offer online which is good for $20.00 worth of items and the offer only costs $12.00! Talk about winning! Love Vicky Bakery! Thank you! read more

Have lived here in Miami Lakes for over 20 years now. This "used" to be a great bakery. For a few years now - it's not the same anymore. The pastelitos, especially the meat ones, have a nasty sweet filling and the bottom always falls off. All of the pastelitos seem to be either glazed with too much of some sweet sugar packed substance or they are super high and flakey. The croquetas are dense and heavy. Can't seem to get it right. Best bet is to go with the little ones on the trays as those are always made well. Not sure what caused the change but today was my last time ordering from here unfortunately. :-( read more

Just left the place , cortadito was a joke , if I want a rehited coffee I don t need to pay for it , I can do it my self at home ! the pastellitos were all too sweet , the croquetas were raw in the middle I bought some dessert too but I can't eat it now I m overwhelmed by the terrible amount of sugar from pastellitos . Beside all that it took me for ever to be assisted and there was only 2 customer before me , I saw an incredible amount of employee but nothing really moving , 2 girls were working on putting mayo on one single sandwich , the sense of urgency for the customer is completely missing , it feel like you are asking them a favor to assist you .will not be back read more

This is my go-to bakery and service is usually alright. During quarantine ordered a birthday cake to pick up (an infamous cake that Vicky's makes) and paid for it. When I showed up it wasn't at all what I ordered and they couldn't give me a refund because the manager was there? Anyway, if you're ordering over the phone DO NOT PAY. Wait until you arrive in person to check. Will be going to a different bakery from now on. read more

No doubt the food is good. This is not a review for bad food, but for terrible experience. The service is the worst. It seems the customers are the one working for them, or they are doing us a favor. It shouldn't matter what they are doing or what's going on being polite to the customer should be at the top of the list. I mean, you should be polite always in all aspects of your life, but to a customer more so. I just can't write it enough. We live in a society that doesn't know anything about respect, manners and kindness. read more

Worst cake I ever had dry no moister tasted like a week old cake. It came out like nothing that I showed the baker to bake. For 400 dollars fuck out of here. Biggest piece of shit. Wish I could give zero star read more

Never been to this place before, just walked in I saw people making a line, didn't realize there was a place to get a number, after about a five minute wait I thought is was my turn call I walked to the counter and just askEd for a Cuban coffee, and they wouldn't give it to me because I was in number 58, please. Bad customer service. read more

This is my favorite cuban bakery! The croquetas (croquettes), both of ham and chicken, are delicious here. Other spots make soggy croquetas and hard pastelitos de carne- not here! All of their pastries are delicious. Great for picking up some pastries for the office or for yourself on the way to work as a quick breakfast. Only downside of this place is the wait -.- You'll be here a good 20+ minutes waiting at their busiest hours (usually mornings and weekends). I'd reccomend the croquetas of chicken, the seasoning that they mix with the filling is simple yet tasty. And, a pastelito de carne (meat-filled pastry) is great two, a perfect balance of sweet (because of the sweet glaze on top of the pastry), flaky, and salty (because of the meat inside). Don't forget your cafe con leche!! read more

Great place to have pastel de guayana (sp?). Not a good place for any type of French pastry. Also do not order a cake from this place unless it is small and fits in one of the boxes they already carry. Why? Well they don't box up the cake. Their reason is because their patrons do not know how to carry a cake properly so they don't box it. They also don't purchase large boxes so again if you'd like your specialty cake protected be prepared to bring your own box. Also, the cake was ordered for 1pm but was not ready until after 2pm. Had I not paid for the cake in cash I would have left it there and called my credit card company to dispute it. Many lessons learned. Pastels great everything else bad read more

Vicky Bakery - This is the best we could do to protect the cake. Clearly we do not own a bakery, lol - Bakeries Near Me - Miami Lakes, Florida

This is one of my top spots in Miami Lakes for Morning meetings, they have seating outside so you can order your Cuban coffee and make sure to pair them with a pastel into read more

Vicky Bakery - Cuban Pastry Heaven - Bakeries Near Me - Miami Lakes, Florida

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At the rate Vicky Bakery is going, I think they remain in business just based on nostalgia when they used to be good. The cake I got was dry and tasteless. Who knows how long it was sitting in the display case. If you're looking for a cake and don't want the celebration ruined, look elsewhere. Also, the service left a lot to be desired. The cupcake, which was equally dry and tasteless, was not part of the cake. The woman who took my order said, (translated into English), "What? Do I look like a cake decorator?" Seriously? Putting a cupcake on the cake doesn't require any skill. read more

Vicky Bakery - Don't be fooled by the appearance of this cake. It was dry and flavorless. How long was the cake in the display case? - Bakeries Near Me - Miami Lakes, Florida

Oh man how I LOVE Vicky Bakery! I can honestly eat anything here, but I always get a ham & cheese croissant toasted with mayo & mustard. I also get 2 chicken croquettes and a chocolate Nesquik milk :) They already know me at this bakery because of how many times I go to them. if you early in the mornings there is always a long line, especially on the weekends. read more

So disappointed....I can't believe that this bakery has gone down in quality so much... their Cuban tostada is not even Cuban bread and what's up with those pink colored croquetas that taste like everything except ham.... what a shame that the chic decor has made their food quality horrific.... well at least their pastries are still edible read more

This place is great for breakfast other than the fact that no one speaks English and they like to cut their shift early on weekends. I call to ask there hours but they tell me a half an hr earlier than when they really close... other than that I guess they ok. But I've been to better locations. read more

This bakery gave me cupcakes without frosting, who does that. And the lady even checked the box before giving it to me.

First I'd like to start by I've been coming to Vickys bakery since I was a kid I can't believe how terrible the service has become the service have grown with the business becoming nasty old women very slow in service very arrogant and most of all that welcoming to English-speaking people I can't believe how offended I felt and all I could do is just walk out and not give him the satisfaction of my business what happened to the good old fashion mom and pop Service with a smile read more

The Pastelitos are good and so is the Cuban bread and Cuban coffee. I would stay away from the cakes. The last one I tried was a dulce de leche cake for a family birthday. It was not good at all, dry, very sweet but no flavor. I suspect it was sitting on the shelf for a long time. read more

Freshness! I come here every morning I definitely recommend this place for all your bakery needs. Also, they have a variety of "picadillos" for last minute get together or parties for a really good price. It was very convenient for me when I had a kids party at my sons school. Im in love with their guava and cheese pastry it is the BEST in miami hands down! read more

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This is my local bakery and I love it! I have never gone wrong with ordering pastries from here. I love the croquettas and the pastelitos de carne. For any party or work event I usually take the party platters from Vicky bakery. It is delicious and economical to get the trays of 25 croqueticas or bocaditos. I also buy la pasta de bocadito to make my own pan con pasta or to eat with galletas cubana. This has been a hit for all outings in the boat, beach, and even tailgates. If you have a large order or are in a rush I highly recommend to call ahead and pre order. This place is always packed in the mornings. read more

Horrible customer service. Rude employees. Even the shift supervisor is rude. Employees are not allowed to give supervisor's name. Avoid this place. read more

3 different drivers went to pick up my food and they all left as they were wtg a long time. There was a 4th driver and that is the one that brought me my food. This is unacceptable. Sometimes I choose restaurants for their order times and this was the case. They should not put a wait time that is not correct. I tried calling the restaurant more than 7 times and it seems like the phone was off the hook. I got ready to go to the restaurant myself and as I walked out the door I got the notification that it was finally picked up. In this case Uber did well finding 4 different drivers to try and pick up my food but this restaurant did nothing to amend their wrong doing and there is no excuse as other restaurants put true wait times. They should be more professional. I will definitely switch to another Vicky Bakery next time. This is not the first time this has happened and it also happened on a time I set the order for pick up. read more

There are a few Vicky Bakery's around my area and this is by far the best one. The tostadas are always great. The tequeños and pastelitos are fresh and delicious. And the cafe con leche is always made perfectly. I always would rather go to this one that any of the others. read more

This place is the best bakery in Miami!!!! They custom made a cake for me which it turned out perfect!!! Vanilla and Strawberry filled!!! Yummy!!! read more

Slow and terrible service! Every time I visit this location it's the same thing. The pastels are good but not worth the wait. There is always a line of 10+ waiting and frustrated. Nobody at the counter seems to care. read more

I took my family there a few weeks ago for a little snack to hit the spot. The only place it went was in the garbage. First and foremost, the service is ridiculous. There were 2 ladies handling the front, neither spoke english and I could tell by the appearance they have only lived here a few years if even. You know you can tell the kind, stop kidding yourself. Well apparently, once of them is trying to go back to Cuba to visit her family, but either money or work is keeping her from doing so. How do I know this? Because I patiently waited a couple of minutes, in an empty bakery, for her to finish her story. I ordered a Pizza Pastel, my favorite almost anywhere, and it was nearly empty. We also got a couple of ham croquettas and they were almost neon pink inside. NEON! The place inside is not well kept and those damn dusty atrocious cakes they have in the front really bother me. The pigeons had a great snack and so did we once we went to Palm Springs Bakery. read more

Vicky Bakery its not like it used to be, went for a quick snack with the family and was very disappointed. Guava and cheese pastries were terrible, burnt and tasted old. Definitely sitting behind that glass counter for a couple of days. Cookies were old tasted like they baked them with pepto bismol and the worse part they even admitted the cookies were old (big mistake)!! Take a good look at this place, you'll notice is very filthy and to make matter worse they have no customer service. Not pleasant at all! read more

I needed a specialty cake for a birthday party planned days after Hurricane Irma. Vicky Bakery was ready and prepared to produce, when all the other usual cake bakeries would not. I tried them as a last resort because I was unaware that they produced specialty cakes. Now that I know, I'll choose them in the future for my bakery needs. The cake was perfect- fresh, moist, and delicious! The artistry with which the specialty cake was prepared was also superb. I highly recommend Vicky Bakery! read more

Ugh this place is so inefficient. The way they run their numbers is just horrible. Every time I go here I end up waiting for 30min then having to leave because it is just so long. On top of everything they are ridiculously inefficient. It does not take two people to help one person order their coffee and toast. The worse part is, while there is a huge line there are employees literally standing around doing nothing. Super rude employees. Just an overall horrible experience. I would suggest going to one of the other bakeries in the miami lakes/Hialeah area. read more

Excellent service! Even tho I don't speak a lick of Spanish. They made sure I was taken care of. And the prices are pretty cheap compared to what I'm use to. Found a new bakery. read more

Apparently based off the reviews this is not the place you go to for cakes lol, I've never liked their cakes either but clearly their specialty are the pastelitos. Hands down its the best in town. The earlier you go the better and fresher! My favorites are the cheese pastelitos, ham and cheese croissant and some coffee usually some colada! Their orange juice is freshly made and good too! But I repeat do not get their cakes and even be careful about the other pastries. Anything in that big warm container to the left when you walk in with all of the pastelitos are what they're good at and never disappoints! read more

Nothing bad to say about this place at all. I love coming here - if it wasn't so tough on my waistline, I'd be here every single day. On the weekends, I love coming here for my cafe con leche and tostada as well as the occasional pastelito or croqueta. So delicious and the employees REALLY know how to make an amazing cafe con leche. I guess you could say they have completely won me over! read more

I ordered for the staff of a hospital and the food was stale and seemed old, and everyone complained that the food tasted old and bad, I tried to contact vladimir the manager but I couldnt get in touch with him for two days. vicky bakery of miami lakes, and I would not go back to that place or order from them again I consider their food hazardous. read more

I stopped in to grab some pastries while visiting South Florida. It's been years since I've had Vicky Bakery and I was not disappointed. Guava and cheese are my go to and they did not disappoint. The coconut were good as well, everyone seemed to love them. The pastries tasted fresh and service was fairly quick, I'm glad I was able to get my fix here. read more

This location has great food & pastry's!, but......the lines are horrible, the service is piss poor and move excruciating slow. If you plan on an in & out service, forget it. Not the place. read more

Definitely my number 1 spot to stop at when I visit Miami to get my fix on a traditional Cuban pastry and coffee. The pastry is filled with your favorite scrumptious filling such as coconut, guava or cheese! The coffee is made to perfection and will start your morning off right. Don't forget to grab a Cuban bread the way out! read more

Not my fav of all the vickys because the lines are always long. But food is good