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    Vibrant Minds

    4.6 (26 reviews)
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    Ask the Community - Vibrant Minds

    Review Highlights - Vibrant Minds

    It's lovely to pet one of the kittens or Audrey when you're talking about matters of the heart and mind.

    Mentioned in 3 reviews

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    Dale P Hsieh, MD

    Dale P Hsieh, MD

    (61 reviews)

    78704 (South Austin)

    Been going to Dr. Dale for over 10 years. After trying a few other docs around town with little…read moresuccess, he was the only one that came up with a proper diagnoses and treatment plan. He is happy to try multiple different and even lesser know treatment approaches until you get the results you're looking for. His small, quiet office is conveniently looked and he makes you feels cozy and at home. Only offers self-pay but most of the good docs do--totally worth it!

    This man is brilliant. I could talk to him all day about non-therapy-session-related topics. E.g…read more peek the corner of his office for cryptocurrency mining rig. His knowledge of the esoteric details of medication allows him to find that perfect combination or brand or alternate approach. He has mentioned more alternative medications than any of my previous doctors; options I didn't come across in my research. I love doing my own research (which he supports) and as a result I occasionally, inadvertently challenge him with obscure pharmacological questions I read in a random science journal article -- but Dr. Dale is a walking textbook. Yes, he doesn't submit your insurance, but when you get to only needing quarterly med maintenance appointments, it's totally affordable. My normal BCBSTX gov marketplace discounted healthcare coverage still covers my medications, but I've also used the drug coupons conveniently included in the equally convenient auto-text you receive when Dr. Dale submits prescriptions to your pharmacy. (Also, I have noticed the "submit claim" button on my healthcare provider's website, who is constant improving their website UX -- all things considered it's possible using insurance is simple as paying my insurance bill? The money feels so well-spent I never think to investigate!) He builds you up. Somehow in a brief conversation -- that rarely feels medical in nature -- he identifies the one thing you need to hear that day and says it. Things you didn't even realize were stressing you. It's like he has intuition super powers. I seriously leave every appointment the happiest person on the planet. Comfortable and confident. Easy parking. He doesn't have a front desk person, which is nice in many ways, but I really appreciate not needing to repeat conversations about appointment times. Instead he sends you a calendar event invite reminder for your next appointment as you set it. Billing is automated. He responds to emails same or next day. The only times I've waited to see him were appointments I arrived early to. Quite an all-around efficient business he is running. I found him on Yelp after moving here from Los Angeles. Short on meds from the move, he saw me quickly without issue. I'm LGBTQ so it's always important for me to find someone who understands the culture. He has been nothing but unflinchingly welcoming. He worked with me in planning continued treatment while traveling Europe for work for over a year. When I had a boarder-line stalker ex post breakup, Dr. Dale even checked my ex's social media that month to make sure there were no bad signs. FWIW, I was being treated for depression and anxiety. Once that cleared up ASD1 and ADHD were identified to be the cause of my virtually life-long depression and occasionally social-phobia level anxiety. Today I know I have a healthy brain. I have experienced the triggers and easily moved on from them. I'm more creative and balanced. Since seeing Dr. Dale my sluggish life has started to transform, I snagged a dream job after years of interviews, I have become financially secure for the first time in my 34 years of life, better than I'd ever have imagined. I used to be a heavy drinker and today I don't even crave it when I'm around drinking. I am comfortable and no longer feel the *need* I used to feel in almost any social or public environment. When I do crave beer it is like someone turned off whatever that switch was that made me drink them so quickly and in college-life quantity. I usually forget forget I opened a beer halfway through! I credit all of this to Dr. Dale's continued support. Worth more than every penny, because he compliments my shoes.

    Westlake Psychiatry

    Westlake Psychiatry

    (22 reviews)

    I have never experienced this level of incompetence from a medical office in my life. They are…read moreincapable of the simplest task - gathering accurate information, filling a prescription, reading an email, reading a text, fulfilling an agreement, providing the service you paid for. It's money grab and they risked my life by making it impossible to stay on a medicine consistently that has significant risks if stopped abruptly. They will gaslight you over and over again. DO NOT GO HERE.

    Making an appointment was so easy, which was great! However, apparently they charge $600 per…read moreappointment. I was shocked. I've never had to pay that much, even out-of-pocket. I was so desperate for help I decided I would try to ask to borrow money for that appointment and see if I could find different help going forward. If I couldn't borrow the money, I was going to cancel. I just needed help that badly. I was shocked when they charged my debit card several days before my appointment with zero warning. $600 is a lot of money. It took my entire paycheck. I've never been charged days before an appointment for any psych. I called the office in a panic for a refund because all my money was gone. I canceled my appointment. I was disappointed that the people in the office didn't really empathize or seem to care. They were very "whatever" about it. They finally said "sorry about that" at the end of the call but it was emotionless and felt like a disinterested shrug. It's now been 8 business days and I still don't have my money back. My account is overwithdrawn. That is very stressful on top of really needing mental health support right now. I just don't know who can afford $600 out of pocket. Next time, please warn someone they will be charged days before their appointment so they can plan ahead. And please show more empathy.

    Deep Eddy Psychotherapy - Downtown Austin - Steck office

    Deep Eddy Psychotherapy - Downtown Austin

    (34 reviews)

    I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

    My therapist after my first session set me up with what she said would be a weekly time slot, and…read morewe agreed on that. The next week, she did not show up for our scheduled session. Later that day I got a notification for an appointment the following day, which I was not available for. It was very confusing and I wasn't sure who to contact. The therapist later apologized and said she would get in touch about our next session, even though we had established a weekly schedule, but she never followed up. A week later I canceled services and had nothing but $300 in fees.

    Thrive Medical - Main office check in station.

    Thrive Medical

    (108 reviews)

    I live on the same street as Thrive and was thrilled to see a clinic built in very close proximity…read more I've seen 4 providers here but have had the best experiences with the following: Dr. Brad Venghaus- I believe he's the founder of this clinic. He's extremely kind, patient, and overall an excellent doctor. I enjoy having him as my PCP. I just wish I didn't have to schedule so far out for an appointment. It's a blessing and a curse, because he's so popular! Mariana Racovita- I recently had an acute visit with Mariana and she was wonderful. Kind, courteous and more importantly thorough. I'd love to continue seeing her as well. The other staff (medical assistants and front desk) have been good for the most part. I've had some off experiences but are willing to look past due to the overall quality care received from Thrive. Shout out to the lab techs though, because they are always wonderful! Thank you!

    It's short and sweet but I had to get a new PCP moving to Austin. After being discharged from St…read moreDavids, I knew followup would be something I had to prepare for. I was pleasently surprised - it almost made me want to get sick every day! (well you know what I mean *laughing*) From the moment I walked in and confused myself checking in on a tablet (I am a global engineer for super computing - my microwave still blinks 12:00 - go figure) to the gentleman doing my vitals, to Makayla who is smiling and good fun to talk about my admittedly beaten body I call home. I clearly made the right choice with Makayla and the Staff of Thrive in N Austin, and recommend them highly. Thanks Guys! NORTH AUSTIN- THRIVE MEDICAL CLINIC 2217 Park Bend Drive Suite 210

    Kimberly Arlinghaus, MD

    Kimberly Arlinghaus, MD

    (5 reviews)

    I only wish she was still practicing. She was the best psychiatrist I've ever seen. Kind, caring,…read morepatient. And, so smart. I so wish she was still practicing and I've yet to find another even somewhat close to her.

    Dr A is extremely caring, compassionate, friendly and experienced. She has both clinical and…read moreeducational experience, serving as an adjunct professor at Baylor University College of Medicine, I think adjunct prof for the med schools now in the immediate area as well. I came to her in late 2015-after 13 years not only with the wrong diagnosis but also on not one, not two, but THREE wrong, highly addictive medications. She has helped me get off two, work with other doctors to get my horribly messed up medical history corrected (as much as can be done) and fight with my insurance company (when they didn't seem to understand why I needed an extremely strong anti-nausea med while SLOWLY withdrawing). I started out with Dr A for both med management & counseling-the frequency changes depending on what's going on-Maybe at some point I'll change; she already knows my history and I don't have to repeat it. I need that continuity. Her office staff are fantastic. They get to know each patient (on your terms-definitely not pushy and nothing regarding your session). Now, I chat with the Office Mgr as I come and go. This is a small office, any paperwork is done by few, so I also try hard to be polite and thankful for any help-a couple of times it has been way beyond expectations. Ive never had any problems but I know I can express my concerns & they will be addressed (I might want to wait till I've HAD MY SESSION FIRST, as my issue may have vanished as I calmed down ) Unfortunately I don't believe Dr A is currently accepting new clients-She MIGHT have a wait list or take a client depending on the situation. Who knows. However any recommendations that come from her staff (I didn't ask if I could publish their names) should be high quality. One option-if you are willing to split Med Management & Psychotherapy, at least w Therapists work in the same suite-I will try to get their info to publish. And keep reading as you should feel comfortable going to them.... If you call and a recommendation THIS is why you should try it out: 1. Most are from patient interactions or Dr A's own experiences with them-and we are picky. 2. Dr A has been in the Greater Austin area for almost 3-4 years, she has great connections AND is highly respected within the medical community. If you cannot get in to see Dr A, please feel comfortable that her recommendations have the stamp of SOMEONE personally saying "yes I had/am having a positive experience". It isn't a collection of Biz Cards for handout. When I did this review, I knew it would be the first time My Name would be published with a Psychiatrist or Psychologist and THAT WOULD BE FINE. It's hard to do public reviews for this (not just HealhGrades or Vitals) but these are needed. We need more of these reviews so hopefully more will be done. I will eventually review my former Psychiatrist. I know I'm receiving wonderful care, and if I couldn't see her (and was still frantically looking) I know I'd get a good recommendation. If for some reason you don't-PLEASE let the office know and what happened-coming onto a Review site and griping does nothing. Dr A & her staff want each person to have great care: If she cannot see someone personally they want to know that person is still in great hands. When Dr A can start seeing patients herself-I'll definitely update this. PLEASE review more Psychiatrists, Psychologists & other Caregivers in this field. Let's make it EASIER not hard for all to find the best person. Blind reviews don't help enough.

    Vibrant Minds - psychiatrists - Updated May 2026

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