I went to Via Salon with bleached, damaged hair and grown-out roots, wanting to go back to my natural hair color. Kristi took one look and knew just what to do. She turned my hair into a vibrant brunette that suited me perfectly and looked like it was my natural hair all along. I left feeling amazed at how she fixed my hair and made it look so good. If you need a hair makeover, Kristi at Via Salon is the one to see. Hannah also gives the BEST scalp massage, cannot wait to try the headspa treatment they recently started offering! read more

Via Salon - After!!! Obsessed - Hair Salons Near Me - Charlotte, North Carolina

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Great service, friendly and knowledgeable staff are just a few reasons to check out this salon!

Wow! Wow! Wow!!!! A few weeks ago I had a full highlight done ahead of my upcoming wedding. I knew I was taking a chance in going to someone new but it's been hard finding a regular stylist to trust. We had several conversations and I sent pics of the honey, caramel, warm blondes that I love... however, my color came out terrible. I was super brassy with patches of orangey blonde. There was no way I could have this for my big day!! I had found Kristi on IG and reached out. She knew I was upset and set up a FT consult for the next day. Immediately I saw the wheels turning on what she would do to fix this. I had my appointment yesterday and I am THRILLED with the results!! 4.5 hours later, several different color blends and techniques, and we got it right!! Kristi is a visionary! And how lucky was I to have my appointment the day after Kristi and her team hosted a class where she was able to put what she learned to the test! I can't stress how important it is to find a stylist that makes continuing education a priority! Kristi & Jordan - Thank You for making me wedding day ready!!! You guys are AMAZING!! P.s. Don't miss out on Jordan's epic head massages during your wash!! ‍ read more

Via Salon - Before & After!!! - Hair Salons Near Me - Charlotte, North Carolina

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If you're looking for a new hair stylist or salon, go to Via. This is the second time I've been and have seen Olivia, GO SEE Olivia!! Or anyone at Via Salon, everyone is extremely welcoming and nice. The salon is clean, cozy, lively, and always has good music playing. They offered me coffee and bagels when I walked in. Every staff member spoke to me. I've never done anything to my hair and didn't really know what I wanted. Olivia made me feel so comfortable, asked a lot of questions and really listened. She also remembered things about me and my life from our previous appointment 3 months ago - only being the first time we met. I've never loved my hair more in 26 years! I've received so many compliments, I highly recommend her and Via Salon! read more

Being new to the area, I've been on the search for a new stylist. After posting in a Facebook group for recommendations, Kristi reached out directly, providing me all of her info! She was super sweet, and luckily had a last minute cancellation. During my appointment, Kristi was incredibly kind, knowledgeable, and most importantly honest. She gave her suggestions, and was excited to help me make a change! It's been hard finding a stylist that has experience with brunettes, and not just blondes (which is what I've found to be most common out here). Kristi exceeded all of my expectations. I will definitely be a client for as long as she'll have me. read more

Via Salon - Hair Salons Near Me - Charlotte, North Carolina

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I've been going to Kristi for five months and can't sing a stylist higher praises. I recently moved from the Bay Area, CA and was nervous to find a new stylist. Kristi quickly assessed my hair and provided suggestions, along with a treatment plan, to get my hair in perfect shape. She's extremely professional and friendly! I look forward to seeing her next! read more

Was given a Saturday appt at 2:30. I received text and call the morning of my appt requesting I contact the stylist to come in early. I returned the call and stated I could hopefully be there by 12:30 which is one of the times the stylist wanted. Even when I called she asked could I be there earlier. I couldn't! Arrived on time and the stylist and I discussed what needed to be accomplished with my hair. I'm not sure why 2 of the other stylists kept coming over and looking at my hair and softly speaking with her, but one stylist said to her " you called me over here, what do you want"? All of the above sure didn't have me at ease. My stylist kept saying she wanted to put highlights all over the top. I didn't agree, just in the front was fine. She said it would help with the brassy tint. My stylist said she'd be back in 30 minutes. She came back and she'd check my hair to say "you have stubborn hair". We'll leave root color another few minutes. During all this the 2 other stylist kept coming over looking. This behavior certainly made me feel like something was weird. stylist trimmed my hair and began to blow it out. The light IS VERY BAD and very difficult to see THE TRUTH OF THE COLOR. I told my stylist "I can see this isn't deposited enough color for the roots. She kept talking up her highlights and said " we have time to adjust the color".ccet me get your hair dry. OBVIOUSLY SHE DIDNT WANT TO CORRECT THE COLOR AT ALL AT THAT TIME. SHE HAD TOLD ME SHE HAD A DAUGHTER AT HOME AND NOW YOU KNOW WHY I WANTED GET YOU IN EARLIER SO I COULD GO BE WITH MY DAUGHTER "SHE KEPT TRYING TO GET MY MIND OFF THE ROOTS AND LOOK AT THE CUT AND HIGHLIGHTS! The roots should have been re-done Saturday. When i called her on Monday she asked whats going on and I TOLD her. She said Oh, well UNFORTUNATELY Im all booked up for about a month or more so!! Maybe I could ask another stylist to do this!!! #1, another stylist isn't going to take responsibility for her mistake, #2 I would have to pay twice...for her mistake. I told my stylist I would call the shop myself and I did. I asked to speak to the manager, this would be the owner. A stylist answering the phone said she'd give the owner a message and ask her to call me. We'll, it's now 3:00 and NO phone call yet. I guess the owner doesn't really care or believe everyone should be responsible and accountable either. ​ Im ABSOLUTLEY BEWILDERED with the person that worked on my hair NOT being ACCOUNTABLE and REALLY NOT CARING SHE'S THAT WAY. THE STYLIST HERSELF SAID THE ROOTS WERE TOO TRANSLUCENT. AFTER THIS I DONT SEE HOW I COULD HAVE A GOOD RELATIONSHIP OR A RELATIONSHIP WITH THIS STYLIST AT ALL, OR THE SALON. EVIDENTLY this is ACCEPTED BEHAVIOR there. ​ read more

I decided to try Via Salon not knowing anything about it other than + reviews online. I took a chance on whomever could take me as I needed to enhance my color and cover my roots for an event I had the next day. They booked me with Olivia and I now found my girl and my new salon. I've tried so many salons and stylists over the past 2 years I've been in CLT and was never really super satisfied. Olivia and the staff worked together to gauge my needs and brought my vision to fruition. Olivia is professional, confident and took tremendous pride in her work and made sure it was to my satisfaction before I left. I absolutely loved her energy, the color she chose, the quality of her blow-out and the small cozy feel of the studio. I walked into the studio feeling a bit weak and tired but thanks to their yummy snacks + amazing talent, I left completely nourished, energized, and satisfied! i will be back! read more

I bounce back and forth between LA and Charlotte since my family lives in CLT and had yet to find a hair colorist as good as my colorist in LA. After extensive research, I came across Kristi's page and decided to give her a shot. She did a fantastic job with my babylights/balayage and as an added bonus, she is so easy to talk to - super genuine. I will definitely be going to her when I'm in Charlotte from now on. I can't recommend her enough, I mean check out this color cut. Go see her, you won't regret it! read more

Via Salon - Hair Salons Near Me - Charlotte, North Carolina

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This salon is one of the best in Charlotte (I have been to quite a few). Kristi was my hairdresser and I appreciate her thoroughness and patience with both my hair cut and hair treatment (I got a Brazilian blow out). The entire staff is very communicative and professional (from scheduling my appointment to welcoming me and servicing me during my time at the salon). The space is also very cute and clean. read more

It's been 9 years since I've had a haircut so we decided it was time for a change. I was very anxious about getting anything done to it as you can imagine after that long. Kristi was amazing! She did a video conference and made an appointment. I had no idea what I wanted going in, but she took the time to look at photos & listen to me before getting started. The cut & color took about 6 hours but she was joyful the entire time. I LOVE my hair & can't even begin to tell you how happy I am with the service provided! Even Shay stepped in to help & she was awesome as well. I would definitely recommend going here. I'll be making this my go-to salon from now on!! read more

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I completely trusted Kristi Bitetti to transform my curly hair into a work of art! Whatever color and style she felt would work well for me and my personality. And she did NOT disappoint! WOW! Just wow! I have had nothing but compliments since leaving her salon. She made me look and feel 10 years younger instantly! I LOVE IT! Highly recommend! read more

Kristi is an incredible hair stylist!! She listened to what I wanted from the adorable hair cut to the beautifully executed balayage, foilayage, and teasy lights. I love Kristi so much that my husband, twin sister and mother-in-law now go to her! She does incredible men's haircuts too! I can't say enough of how thrilled I am with my hair and I highly recommend her and her assistant stylist Shy who was lovely and gave the best shampoos and toning applications. read more

Kristi is a miracle worker. The color correction she did for me was amazing. I came in with uneven and brassy highlights that turned my hair dry and brittle to the prettiest shade of brunette and I can't believe how healthy, soft and shiny it is. I got so many compliments at work today. read more

Recently moved to Charlotte, had a hairdresser that knew me for 25 years and needed a cut and style. I was nervous, BUT Kristi made me feel comfortable and confident that she had the experience, skills and knowledge to do what I needed done. I love my new cut and will be returning to Kristi and highly recommend you do to. You will not regret it! read more