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    VetIQ Petcare

    4.4 (5 reviews)
    Closed • 12:00 pm - 7:00 PM

    Services - VetIQ Petcare

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    VetIQ Petcare Photos

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    5 years ago

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    Manny P.

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    VCA Mountain View Animal Hospital

    VCA Mountain View Animal Hospital

    (63 reviews)

    My year old cat had a horrible reaction to her booster vaccines. I called and told them she was…read morethrowing up non stop, had diarrhea and then was throwing up blood. Their response was take her to Cottonwood ER and they would let them know I was in my way. Upon arrival, they said there was no one who could see her and sent me to another ER vet which I could have gone to originally and was closer to my house. $1,000 later. I still have no specific diagnosis or treatment. Never, ever take your beloved pets to Mountain View.

    I called in because my cat is not eating One of the…read morereceptionist told me that they have appetite booster. I can just come in and buy it which I did right away. Turns out it's not true. The lady with the ginger hair made me look absolutely stupid acting like I didn't call the place because nobody would say something like that. Turn out it was her colleague right next to her who told me the false information. I tried to explain the situation what happening the lady with the ginger hair didn't care about what I have to say so she told someone else to help me. The lady who helped me was super nice and helpful. She tried to see if I could come in the next day because of my work schedule I wasn't able to do a same-day appointment. She tried to ask the ginger haired lady and told her she cannot do it because of her schedule the ginger her lady basically just scoffed and shrug her shoulder that she doesn't care. I WOULD NEVER EVER treat someone like this who is worried about their animals! Absolutely disgusting behavior and will never step foot in there

    A Gentle Vet

    A Gentle Vet

    (59 reviews)

    Thorough and thoughtful veterinary care, even though Freya doesn't agree…read more The pricing is reasonable, and the amount of explanation and detail they provide regarding services is helpful.

    I brought my German Shepherd to this clinic earlier this week because I was concerned that he had a…read morereoccurring UTI. My dog is extremely sweet, well-trained, and has never hurt anyone. He loves people and has always done well around staff, at the vet, and at the groomer. In fact, just two weeks prior to this visit, he was taken to an urgent-care veterinary clinic for the same UTI issue. He was completely calm and sweet with the staff there. He also regularly goes to a different location for grooming and vaccinations, and he goes in happy and comes out happy. This is why I was particularly concerned by what happened during this visit. I want to be fair and acknowledge that the front-desk staff and the two technicians who initially helped us were very kind and welcoming. My dog allowed them to perform his initial heart and lung exam and weigh him without any issues. Unfortunately, my experience changed when Dr. Simmons and another technician came in. They attempted to restrain him by putting him in a headlock, trying to muzzle him, and pinning him down. Given his size and the way he was being handled, he became understandably frightened and started resisting but not once growled or snarled. From what I personally witnessed, the approach felt unnecessarily aggressive and seemed to escalate the situation rather than calm him down. He was then taken to the back for an ultrasound. Approximately 5 minutes later, I was told that he had become so anxious that he urinated on the floor. This has never happened with him before. I was also told that they were unable to flip him onto his back and restrain him sufficiently to perform the ultrasound. He was then prescribed trazodone for anxiety... What concerned me even more was what happened afterward. Later that week, I received a call informing me that my dog had allegedly bitten someone during the visit and that the incident had been reported to animal services. I was not informed of the alleged bite at the time of the visit, and no one told me that anyone had been bitten before I received that later call. I completely understand that a 90-pound German Shepherd requires careful handling and that veterinary staff have to prioritize everyone's safety. However, based on my experience, I believe the way he was approached and restrained contributed significantly to his anxiety. His behavior at the urgent-care vet just two weeks earlier, as well as his consistently positive behavior during grooming and vaccinations at another location, makes this experience especially concerning to me. My dog had already shown that he could calmly cooperate with veterinary staff when approached appropriately. I cannot help but feel that his size and breed influenced how he was perceived and handled, rather than his actual behavior. Based on my experience with Dr. Simmons and the way my dog was handled, I would not personally return to this clinic or recommend Dr.Simmons to anyone. As a vet it's your job to know how to approach animals & in this situation I feel Dr.Simmons truly lacked that knowledge.

    VetIQ Petcare - vet - Updated October 2026

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