Cancel

    Open app

    Search

    Veterinary Emergency Group

    4.4 (52 reviews)
    Open Open 24 hours

    Services - Veterinary Emergency Group

    Emergency pet hospital

    Veterinary Emergency Group Photos

    Recommended Reviews - Veterinary Emergency Group

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Shadow with a very swollen paw.
    M W.

    We took our 5-month-old cat to the clinic when his paw swelled up Sunday afternoon. This place is set up differently than other vet places, which I love. In short, they are set up to keep the owner and their pet together. They did the exam, tests, and treatment with me present. Everyone was so friendly and helpful. I've been to a few different ERs for my pets, but this one is my favorite. I would definitely return and will recommend the place to my friends with pets.

    Teddy M.

    Veterinary Emergency Group Tanasbourne continues to deliver 5-star customer service! Dr. Thomas, Jackson, and the entire team have gone above and beyond on several occasions to care for our kitten, Remy, our rescue boy! From our first visit to our tenth, the exceptional level of kindness, professionalism, and compassion displayed is monumental. We're grateful that staff take the time to explain things thoroughly, their gentle, thoughtful approach makes all the difference during those stressful moments. It's clear that these extremely knowledgeable and experienced professionals are passionate about their career and the animals who depend on them for help at a time when they don't understand what's happening to them. But, it's not just about their animal patients, also their human companions too. We are so thankful for the outstanding care and treatment that Remy continues to receive from VEG Tanasbourne! We consider them a part of our family as superbly supporting our pet's wellness, stabilizes our mental wellness too! If you're looking for a veterinary team that treats your pet like family, I highly recommend Veterinary Emergency Group in Tanasbourne, again and again!

    She loves her VEG toy cat she was given during her visit!
    Lily C.

    Clearly, by the name of this clinic, this group deals with so many stressful situations a day, but every single staff member and veterinarian we spoke with during our 8 hour visit made us feel in control of the situation and explained everything as it was happening. They have amazing people + animal skills and even with the open concept floor plan (which admittedly worried me as soon as we stepped through the door) I felt like we were in the right hands to deal with the emergency we had. The open concept is to help allow you to stay with your furry friend throughout the process which I believe definitely helped out with my patients nerves as well. Thankfully, our emergency was resolved and we were given a very detailed report of our visit as well as the diagnostics that were performed such as the X-rays. The cost was definitely up there, but I knew that it would be an expensive visit going to an emergency vet since all non emergency vets in the area were closed. I am mostly thankful that everything got resolved. The only true downside I saw, which may just be due to the newness of the clinic, was that they had limited veterinarians on staff, and for several hours only had one for the entire clinic. Once the second veterinarian arrived, the whole clinic seemed to have a better flow and we were given results/tests at a more consistent rate. My patient is all healthy now (and loving her VEG toy she was given during her visit) , and although I hope to never have to visit VEG again, I know that if I do, I will be in good hands.

    Jessica C.

    We went in for our cat Pickles and were seen very quickly. The communication was excellent as Dr. Veals and the staff were transparent, kind and proactive. Dr. Veals is really the best vet we have ever seen, as she was beyond knowledgeable. We are grateful this was the experience we had during a scary time.

    KC the sulphur crested cockatoo
    Tiffanie C.

    This place was a godsend! Steve greeted us at the door and had the most gentle bedside manner. The level of hospitality was incredible. The facility was top-notch and incredibly clean and organized. We brought my mother's parrot in because he was frantically plucking at his chest and almost created a bleed. Teri, the vet tech was absolutely phenomenal with him. The way she was able to guide him out of his crate and handle him with such care made my mother-in-law so happy. The veterinarian was spectacular and got the collar on him so he wouldn't pluck anymore and gave us some medication for his chest and another to help calm him down. It was a fantastic experience and I can't recommend them enough. Thank you veterinary emergency group for what you do.

    Titus says thank you to Dr. Thomsen for helping him when he was sick!
    Julie L.

    This is the best emergency hospital in Portland. I can't say enough good things about them and their model of care. Dr. Thomsen was kind, compassionate, thoughtful and practical in providing Titus's care today. I appreciated the treatment options and conversation regarding what was best for Titus (and me!). I truly appreciated this interaction and will happily drive 45 minutes again to get the care that this doctor and hospital delivers. Thank you, Dr. Thomsen, for being a veterinarian, and for choosing to work for a business that offers care in this very unique and special way. Thank you again and Merry Christmas to you! ~Julie

    Petunia after receiving a methadone shot for pain at the VEG clinic.

    See all

    4 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    27 days ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    26 days ago

    Our dog needed emergency care - there was no wait, and they provided excellent care with great compassion. Highly recommend!

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M W.
    0
    10
    8

    8 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K B.
    0
    89
    22

    6 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Spamo O.
    3
    121
    100

    9 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 month ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    8 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A. H.
    0
    31
    10

    9 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Veterinary Emergency Group

    Is this clinic only for emergency or does it also do checkups?

    It's a veterinary emergency room. They only had one vet on staff while we were there. It's run as an emergency care facility.

    View All 2 Questions

    Review Highlights - Veterinary Emergency Group

    Thomsen was kind, compassionate, thoughtful and practical in providing Titus's care today.

    Mentioned in 6 reviews

    Read more highlights

    Cascade Veterinary Referral Center

    Cascade Veterinary Referral Center

    (127 reviews)

    Southwest Portland

    While it was definitely expensive to make this emergency visit, it was 100% worth it to come to…read morethis location. We literally walked in without an appointment as our Shiba had ingested some cherry laurel berries from a neighbor's tree. She was wobbly and threw up so we knew it was urgent. Dr Harley Johnson and her team were wonderful. She even took extra time to research and confirm we had the right plant and wanted to ensure we didn't take any unnecessary steps or incur any charges we didn't need. I would definitely come back here for any emergency or speciality care!

    I, unfortunately, have recently had to put my 2 oldest cats down. These things, of course, happen…read moreover the weekends, etc., when my regular vet is not available. I found the entire staff very supportive and helpful. In both cases, there really wasn't anything to be done, both cats were elderly and sick, and I knew I was bringing them in for the last time. I really appreciated the staff and the vet's care, one cat had end stage renal disease, and the vet was very informative and caring about what his labs meant, etc. They have a very nice room set aside for those who are saying goodbye to their pets. I realize my experience doesn't have anything to do with acute problems in younger animals that may need surgery, etc., but I was impressed with the compassion and with the speed in which they took care of both of my cats when we were experiencing end of life choices.

    Compassionate Care - in home dog euthanasia

    Compassionate Care

    (281 reviews)

    In a perfect world, I would hope that no one would need to avail themselves of their service and…read moreour beloved animals would live with us forever. When that is no longer the case and tough decisions need to be made, we had an excellent experience with Compassionate Care to say goodbye to our pup. Let me start by saying that every administrative and customer service interaction was timely, clear, and concise. The last thing you want in this situation are delays and confusion. Once I reached out through the contact link on their website, the email response with details about their different services happened within 10 minutes. An intake call to make arrangements for a euthanasia visit at our home was answered by a human and only took a few minutes. They recommend making a reservation 48-hours in advance, but we were put on a wait-list and we moved up our reservation when things opened up. I appreciate that you can reschedule (with four hours advance notice) as well. They have a variety of services, Eco-friendly cremation, and memorial pieces. Everything was arranged in advance, including payment through their web portal, so when the vet arrived for the appointment it was all about our boy and his (and our) comfort. Dr. Wilson clearly walked us through the process, gave us time to say goodbye, provided options, and was a wonderful partner in the process. Cremation is done at a facility in N. Portland, but they have the option of picking up the cremains in Oregon City which was more convenient for us. Having gone through this experience with another pet where we took them to the vet's office, I would highly recommend this option for the pet's comfort. It just felt better saying goodbye in a familiar space surrounded by love.

    My experience was okay…read more I made a most difficult decision to let my beloved cat go after a long weekend spent almost entirely in ER trying to figure out why he would no longer eat and why his eye was swelling shut. And an even longer two or three weeks before that fighting to get him to eat. Like others here, Kevin was closer to me than my human family. I was busy with the doctors in ER so my partner called in to make the appointment to ease my stress. He said I was primary contact, but it was difficult to make that clear all the way until the day so communications were continually going to him. Not a big deal in the overall picture, but it didn't make the experience any easier. This was my cat for 8 years before I met my partner and while he loved my baby, I was the one with the lifelong bond. The doctor showed up within the time window allotted. We both found her a little cold. I felt like we were just a job and everything was done by number. My BF picked up my cat and carried him to me, but the doctor said we should do paperwork first which resulted in me putting him down after building up to do what I deemed impossible. I was emotional and crying. This really should somehow be handled before the visit. There were corrections to be made on the form. I was about to lose my baby and this only made me aware that I was filling out his death warrant. I am utterly heartbroken. I know holding your baby until the last minute is catharsis and closure, but I found it traumatizing. His passing was peaceful at least. Everyone's goodbye will be unique, and my example will not necessarily match what others experience. Everyone we spoke to was professional. I just wasn't feeling the compassion.

    Hannah Pet Hospital

    Hannah Pet Hospital

    (192 reviews)

    Southwest Portland

    Hannah reached out and made things right. They apologized for what happened and took steps to…read morecorrect the mistake. Once we shared how upsetting the situation was for us, especially during such a difficult time with our pup Boba battling cancer, they were understanding and responsive. We truly appreciated the effort they made to improve both Boba's experience and ours during such a challenging time.

    I'm writing this review to share my deeply disappointing experience with both the Portland and…read moreTigard Hannah Pet Hospital locations, as well as to advocate for Queenie and all future pet owners who may consider bringing their pets here. My beloved cat, Queenie, was only 9 months old when she passed away under their care a month ago, and the way this has been handled has left my family and I absolutely devastated. We brought Queenie in for a spay surgery, and she returned to us in a completely different state--completely disconnected from her mind and eyes, and avoiding us at all cost. At Portland, we were sent home with assurances that she was fine to return, despite our concerns about her lack of appetite and severe dehydration days after her surgery. Dr. Aldo Mata, who saw her that day, mentioned issues with her gallbladder and possibly her liver, yet reassured us she'd be fine after administering more medications. We were told she'd improve by the morning, but she continued to worsen as hours passed. It was clear to us that red flags were missed, and she died in the most tragic and traumatic way, leaving us in complete devastation and immense trauma that even calling them triggers flashbacks from that day, leaving me in tears after I get off the phone. Since her passing, the communication from both locations has been way too quiet for way too long. We've reached out multiple times, but each time we've only received minimal updates from front desk staff, never from the actual doctors. Despite numerous promises that a doctor would call to explain what happened, we've heard nothing for over a month. We weren't even contacted about letting us know that her ashes were ready (God knows how long they've waited...). It's truly unfathomable how little regard they have for us as grieving pet owners. Losing Queenie has been an indescribable heartbreak, but the lack of compassion and responsibility from the staff has made it even worse. It has shaken my trust in their ability to care for animals and support grieving pet owners. Since her death, there hasn't been a day where I haven't stopped crying. It has deeply affected our whole family, and our Christmas and New Year's were overshadowed by the pain of her sudden passing. Queenie deserved better, and for a clinic that claims to care for pets as if they're their own, it's painfully ironic that they failed her so terribly. It seems clear to me that they used the holiday season to avoid accountability, and that makes the situation even harder to accept and bear as the days go on. I sincerely hope this review prompts the clinic to reevaluate their practices, particularly their communication and aftercare procedures. No one should have to go through this level of neglect. If you're considering this clinic, please do yourself and your pet a favor--ask thorough questions about their care and follow-up procedures. I would not wish this experience on anyone, and I strongly encourage you to read through other reviews online and on other sites before making a decision. Below is a photo of our beautiful Queenie, whom we will never be able to see grow up, never be able to wake up every morning and see her beautiful yellow eyes and heartwarming presence. It was hard seeing these photos, but I want to share to everyone online who she is and how beautiful she was, my little soulmate. Admittedly, I bawled my eyes out once again looking at these photos. May we, and especially Queenie, find peace and justice.

    Columbia River Veterinary Specialists - RIP Betsy

    Columbia River Veterinary Specialists

    (303 reviews)

    I wanted to share a recent experience my family had at Columbia River Veterinary Specialists. I'm…read moreposting this to inform others in the community, especially pet owners, about what we experienced during an incredibly difficult time. This is not meant to discredit the clinic as a whole, but to be transparent about an interaction that had a significant emotional impact on us and may be important for others to be aware of. Our family recently brought our cat to Columbia River Veterinary Specialists during one of the most painful moments a pet owner can experience--having to say goodbye. I want to be very clear that the majority of the staff we interacted with were kind, patient, and compassionate. The woman at the front desk treated us with warmth and respect, the staff member we spoke with on the phone beforehand was helpful and understanding, and the veterinarian who ultimately assisted with end-of-life care was gentle, loving, and respectful. He took the time to explain everything clearly and treated both our pet and our family with dignity. Those are exactly the kinds of people you want working in a field that involves end-of-life care and emotional vulnerability. Unfortunately, our initial interaction with one staff member significantly overshadowed the experience. When our family first arrived, the individual who took our cat back (not the person who checked us in) made comments that strongly implied judgment about why our pet had not been brought in sooner. These remarks were delivered in a way that felt accusatory and lacked empathy, especially given that our pet was actively dying and we were already emotionally overwhelmed. Financial limitations are a reality for many families. Being made to feel guilt or shame for not having immediate access to thousands of dollars--at the exact moment we were facing the loss of a beloved pet--was deeply inappropriate and unprofessional. Veterinary professionals are entrusted with not only animal care, but human compassion. This was not the time for assumptions, judgment, or commentary--it was a moment that required empathy, discretion, and support. I'm sharing this because no family should be made to feel judged or shamed while saying goodbye to a pet. I sincerely hope this feedback is taken seriously and addressed internally, because the rest of the staff we encountered demonstrated the level of care and compassion that should be standard in situations like this. Our pet deserved peace and dignity in their final moments--and so did our family. I would like to call out Nicole Akerill aswell. She does not deserve to work in a profession like this! Thank you very much.

    We unfortunately had to use this emergency vet for our dog but fortunately for us, they were all…read morewonderful! From the front desk, to the technician, to the veterinarian, they were all so kind, warm and excellent at their jobs. Yes, it's expensive to have a dog need emergency services. You should know that before getting a pet and you should know things are going to inevitably happen. Having a great team ready to take care of your pet the best they can is exactly why I highly recommend bringing your pet here for emergency needs. Thanks Dr. Tegan and staff!

    Compassionate Care - Outside view of the Compassionate Care Portland office featuring a beautiful mural

    Compassionate Care

    (12 reviews)

    King, Northeast Portland

    My husband and I are both cat lovers. We've shared our lives with many cats during our 35 years…read moretogether. As you can imagine, we've also gone through the euthanasia process many times. It never gets easier. Our experience with Compassionate Care, specifically with Dr. Marie Worobets, was by far the most beautiful and peaceful passing we have ever known. Our cat Bodhi was never frightened. In fact, he seemed to welcome Dr. Worobets presence. She is a wonder. We will be forever grateful to her.

    Our beloved 16yo cat went into kidney failure and unfortunately we knew what was coming all too…read moresoon. After getting diagnosis and getting some help to make him feel like himself we knew the time would come all too soon for end of life services. Our vet sent us referrals and when I saw that they are 24/7 I thought that was the best place to start. Unfortunately we went from needing to call for info that day to seeing when we could get the doctor to us. We were lucky that she was able to come that evening as we didn't want him to suffer (he really wasn't himself anymore). It was gut wrenching and writing a review like this makes me cry. I knew it would be peaceful because I had to do this over 20 years ago. I'm so glad they do in home services. Not having to stress him out and take him somewhere else made us feel a little better. He was able to lay in the chair on "dad's" jacket like he loved. She was just so kind and caring. I'm so grateful to people like her that take on this sad task. She was so great with him, and us. The caring way she bundled him up in a blanket and we laid him down in a soft basket. It really meant a lot to us. We felt the cost was totally reasonable (not that it mattered to us in the least). We opted for a solo cremation and were impressed with their process for that. They also offer memorial items but we just went with the compostable urn. He's not going anywhere for a while but it's nice to know we can bury the entire urn. It was about a week later that he was ready for us to pick up. It's a simple process for that. You can go any time during business hours to this location and simply call. They'll gather your loved one and bring them to your car. Communication was very clear every step of the way. They were so kind and I'm thankful for their help in putting our sweet baby to rest. It's hard no doubt, but they made it a little bit easier. Sadly, his (actual) brother who is also 16 (doing pretty good for an old man kitty) will also need this one day. I know I'll be coming here.

    Oregon Aquamation

    Oregon Aquamation

    (3 reviews)

    I stumbled across Oregon Aquamation while looking for options for cremation for my beloved doggie…read morecompanion of 15 years. Fortunately the lack of reviews on this app didn't stop me from contacting them after learning the difference between standard cremation and Aquamation. Not only is this a less violent process it's a much better process for the environment without ANY drawbacks that I could identify. Joey the owner was truly empathetic to my situation as I spoke to him from the parking lot of Dove Lewis Pet hospital moments after I picked up my baby girl. He offered to pick Dini up from my house (and would have come to Dove Lewis if I had asked him to!) Without any additional charge! The "least expensive" cremation option given to me by Dove Lewis charges an outrageous fee of $200+ to pick up your pet! And they do traditional fire cremation. Joey met me at my house and took great care placing Dini in his van, assuring me that she would be treated with the dignity she and I deserved. Only 5 days later he let me know she was ready to come home. On Christmas Eve he delivered her ashes to me. The total cost for her individual (vs. group) Aquamation including pickup and delivery was $219! Much less than any other option I found and done with the greatest compassion and professionalism. I can't recommend them more highly! It was the bright spot in an otherwise terribly painful experience. Please do yourself and your pet a favor and contact them for any information you need to make your decision. I promise you won't regret it!

    It has been 6 months since Joey and his team at Oregon Aquamation helped us with the transition of…read moreour precious kitty, Lilly. We had 17 amazing years with her and she went at home peacefully. But this made finding someone to take care of her remains difficult. Most cremation services only picked up from veterinary offices. The ones that did private care were outrageously expensive...nearing $1000 including transport. They were mostly unhelpful or outright unkind. Then I took a chance and opened the google listing for Oregon Aquamatoon. The owner himself, Joey, answered. He was kind and patient. They were so affordable by comparison and would come to our home to take Lilly. They tagged her with a metal tag that stayed with her. They put her beautiful, pure white sand remains in a lovely bamboo box with her pawprint laser etched with her name. They also gave us beautiful clippings of her fur sealed in a glass bottle. They dropped her back with us at a time that worked with my work schedule so she wouldn't be left alone. They donated her blanket to a cat rescue. I cant say enough about this company. They are heavensent. We miss our girl so much but her transition and final rest were so peaceful.

    Veterinary Emergency Group - emergencypethospital - Updated May 2026

    Loading...
    Loading...
    Loading...