I cannot thank the team at Tanasbourne Veterinary Emergency enough for the compassion and care they showed my cat and me during such a stressful time. From the moment we arrived, everyone was kind, caring, and genuinely compassionate. My cat was diagnosed with a urinary tract disease, and they took the time to explain everything in a way that was easy to understand. They were incredibly reassuring, answered all of my questions with patience, and never made me feel rushed or pressured into making decisions. What meant the most was how supportive they were. They truly cared not only about my cat's health but also about making sure I felt informed and comforted throughout the entire experience. It's clear that everyone there has a true passion for helping animals and the people who love them. I'm so grateful for the exceptional care they provided and would highly recommend Tanasbourne Veterinary Emergency to anyone in need of emergency veterinary care. Thank you for treating my cat with such love and kindness and for giving me peace of mind during a very difficult time. read more

Tanasbourne Veterinary Emergency is not always staffed with a veterinarian.  My dog was bleeding from her rectum, so I called to check if they would be able to evaluate her (about 4pm on a Saturday). The receptionist confirmed they would see my dog. I checked in 15 minutes later, explained the situation, and filled out the questionnaire. I waited one hour before triage and they let me know there was no veterinarian in-house. I would be waiting at least an additional 4 hours to see a vet if I chose to stay. 24/7 emergency coverage is not guaranteed at this location. read more

Cannot rave about this hospital enough. During our initial phone call they provided clear but compassionate feedback regarding our cats health and provided a virtual check-in option before getting to the clinic. They have a spacious waiting area including a drink bar, and the staff were incredibly kind. We received timely engagement and thorough explanations of everything going on. Our cat had surgery around midnight and both me and my partner got calls around 2 AM when he was out. We've continued to receive updates since. 1000/10 read more

I had to take my baby boy (little Chihuahua mix,) to the ER as he took a header into a wall while he played with his brother and had a chunk of face taken out. I rushed him to the ER since I was also concerned with a concussion. He may be a jerk a lot (small dog syndrome, and mostly Chihuahua in his mix,) but he's my 8 year old baby. It was THANKFULLY quiet there. And I called prior to give them our information so we got in in a FLASH. I could NOT believe how at ease my normally anxious and excited dog was. The vet tech had him follow her back without Mom, and no whining, crying or looking back. In the 7 years since I adopted him that's NEVER happened. Not even with family!! The entire staff was so kind and sweet with him and believe it or not our visit did NOT break the bank. It was an hour that it took me almost round trip door to door and that was awesome. My boy got excellent care. And they text me the next day to follow up, which I SO appreciated. Highly recommend. And at the same time, hope I never have to go back! read more

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They need to hire more doctors It seems like you should not have to wait for hours in an emergency situation. The whole situation feels very stressful and not safe for everyone involved. The whole place feels like it needs better management too. read more

Yesterday I brought my 6 year old bearded dragon into this clinic and left without him. The staff that helped my sweet bearded dragon Nugget (Dr.H, Aiden and another sweet staff member I didn't catch her name ) treated him and me with kindness, sincerity and respect. They let me comfort him during the process and gave me as much time as I needed to say my final goodbye. In the future if I ever need an emergency vet I will be back. Thank you for your help and compassion during this difficult time. read more

Tanasbourne Veterinary Emergency - Few days ago final sun bath - Veterinarians Near Me - Beaverton, Oregon

INCREDIBLE PEOPLE!!! Literally saved my pup after an accidental raisin poisoning. Very reasonably priced. Staff helped me set up zero interest credit. Great follow-up care!!! I can't even begin to express how thankful we are for this Vet ER read more

Tanasbourne Veterinary Emergency - Veterinarians Near Me - Beaverton, Oregon

Bad customer service had my dog there since 4:50 and never ones got her in to help her with parvo and decided to call me at 6:30 to ask for $4k when all the banks are closed and perceive to talk shit and they realize that I was on the phone so they hung up on me read more

I had to visit Tanasbourne Emergency Pet Clinic last night-something no pet owner ever wants to experience. From start to finish, everyone was incredibly kind, professional, and accommodating. I called ahead to make sure they could see us, and upon arrival, we were welcomed warmly and got into a room quickly. I really appreciated their check-in process-completely digital, with no papers to fill out by hand, all done conveniently on my phone. We were in and out in just under two hours on a Thursday night, which felt like a huge relief. I'm especially grateful to the doctor who performed a quick ultrasound on my kitty to ensure there were no obstructions. They also followed up the next day to check on her, which really meant a lot. Highly recommend Tanasbourne Emergency Pet Clinic for anyone needing compassionate and efficient care for their pets. We did end up visiting the emergency room here three days in a row. They were kind enough to schedule a weekend ultrasound for my kitty so that we can diagnose why she's been sick. read more

Tanasbourne Veterinary Emergency - Really appreciate the heated countertops - Veterinarians Near Me - Beaverton, Oregon

I cannot thank Dr. Shawn Thomas and the whole team enough for the wonderful care they provided my dog after she ate a tennis ball and needed an emergency endoscopy. She has Addison's Disease which adds another layer of concern to her health. Dr. Thomas was knowledgable, kind, and kept his cool on an extremely busy day. He took wonderful care of my dog and great patience with me as he answered my many questions and concerns. I really appreciated how equipped this animal hospital was. From the grassy field and trail for potty breaks to the expansive lobby with comfortable couches and coffee, we had everything we needed. And the medical care ended up being thousands cheaper than my local WA emergency vet. I would not hesitate to trust them with the care of my beloved puppies. read more

We recently had to bring our cat in. Even though it was very late they were very professional and caring. we highly recommend this place for your emergency needs. We give them an A+... read more

I came here to have my 16 year old cat put to sleep. Everyone was very caring and compassionate from the front desk ladies to the vet and assistants. I could barely get a word out from my crying and we were taken to a nice peaceful room right away. They put my kitty in a nice soft little round bed with a blanket and gave us lots of time to say goodbye. After she passed they took her back and wrapped her up in a white cloth and drew a heart on the wrapping so we could take her home and lay her to rest in our garden. Thank you for helping my old girl pass in peace. read more

Tanasbourne Veterinary Emergency - Veterinarians Near Me - Beaverton, Oregon

Tanasborne Veterinary Emergency saved both of my cats. In August, my sweet Orange cat named Jinx had a bladder blockage. We took him to Tanasborne and they performed a PU surgery. The surgery saved Jinx's life and he is currently cuddled on my lap while I'm writing this. He is my whole heart and I'm so grateful to Tanasborne vet for saving him. Not only did he receive phenomenal care, but they let me call to check on him as many times as I wanted, constantly gave me updates, and the surgery was also way cheaper than other places we looked into. The surgeons, vet techs, and admin staff were all SO kind and compassionate. 2 months after Jinx, our grey cat Izzy had a stomach issue. She was throwing up constantly and we were so scared for her. Tanasborne helped us come up with a solution for her and got her on the right medications to help support her until we could get her to our primary vet. Both cats are so happy now, they opened their catnip toys yesterday for Christmas and I am just so so grateful to still have them. They're truly my babies and I cannot thank Tanasborne enough for taking such good a care of them. If you have a pet emergency, I cannot recommend Tanasborne Veterinary Emergency enough. They will care for your pet with the same amount of love that you have for them. read more

Tanasbourne Veterinary Emergency - Veterinarians Near Me - Beaverton, Oregon

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They are so caring, communicative, and thorough. Our cat needed enucleation- an eye removed - and they did an amazing job with treatment, surgery, & follow-up. read more

I found a stray cat in horrible condition. She was cachectic, dehydrated and lethargic, in desperate need of care. I brought the cat to Tanasbourne emergency vet, where they had me wait over an hour just to triage the cat. Within 5 minutes they returned and told me that since her vital signs were stable, they couldn't provide any treatment. I was advised by one of the staff members to "leave strays where they are". Sorry I can't just see an animal obviously suffering and not want to help in some way. I find it hard to believe the cat's vitals were stable, however even if they were it was obvious this cat was needing prompt medical attention. The cat ended up having a seizure the next morning in my house (most likely due to kidney failure). I was able to get the cat to my regular vet and they did some lab work. Lab work revealed that she was in kidney failure, needed blood products and would've needed multiple days in the ICU to have any chance at recovery. My vet recommended euthanasia as the most humane option. Shame on this emergency vet for letting a poor animal suffer for longer than necessary! read more

Early Saturday morning my 19 year old Dachshund Caesar was suffering from seizures. I knew that it was the end, and I was struggling with that. The staff was so kind and so compassionate, and they walked me through every step of the way. They were gentle with my pup, and I would trust them with any animal that I ever had! They were reasonably priced and made a very difficult decision easier for me. They didn't push extra treatments that were unneeded at that point. I would suggest them 100% to anyone who has an animal in need. read more

I could not be happier with a horrible situation for my fur baby. He was diagnosed at another vet with a growth in his front ankle, cancer. One of the recommendations was tanasbourne. We were given 1-3 months without intervention from both, with Tanasbourne offering a small possibility considering the location of the growth...mainly just letting us know we had the possibility of 2-4 months. My dog just turned 6. Named Eleven - born on 11/11 - wedding date, birthdays ....soul mate to my wife and I Full front limb amputation was suggested and preformed. He was sore and would wine for a couple of weeks, but the pain program they have, seemed to be perfectly on par considering the traumatic surgery that just happened. Almost 6 months later, his surgery has healed perfectly with no signs of cancer. Biopsies during surgery's showed no spread to nodes or other areas. This is what we are told is "a rare" occurrence considering the diagnosis (which was confirmed via biopsy) 80lb fur baby is now jumping in and out of our Jeep, going to the dog park, and more importantly...being here by our side My sincere appreciation to the staff, they made a nightmare bearable. Our most sincere appreciation to our surgeon who chose to be honest/forthcoming of possibilities in addition to staying late into the midnight hours to preform the procedure. Thank you team! read more

Tanasbourne Veterinary Emergency - Eleven. Being happy - Veterinarians Near Me - Beaverton, Oregon

The receptionist was amazing, we took our puppy, she was so lovely, recognised the symptoms told us what she suspected and was best to observe at home, the wait time was 4-6 hours. she was absolutely right, never paid a penny 24 hours later puppy was back to his normal crazy self. read more

My cat's primary vet recommended this emergency vet to me after I had previously gone to another one in the area, and I'm beyond impressed on how amazing the staff and facility are! It is also significantly more affordable! One of the vet assistants told me that Dr. Thomas opened this place with the mission of being able to offer more financially accessible options for emergency situations, and that kind hearted spirit shines through every aspect of his practice. I will always recommend this place to anyone with pets over any other option for emergency care in the Portland metro area! read more

If I could give them 0 stars, I would. THEY KILLED OUR DOG! We were referred by another emergency vet hospital because our 6 year old dog likely needed emergency surgery and the first place's surgeon was out sick. The first place contacted the Tannisbourne and sent all test results and x-rays. Tannisbourne did not see or evaluate for almost 2 hours even though I told the front desk it was an emergency immediately. He died shortly after they finally saw him. I have now read many reviews and they have a pattern of doing this. read more

From the bottom of our hearts we want to extend a heartfelt thank you to the entire staff at Tanasbourne Vet Emergency. From the moment we walked in the door we were treated with the utmost respect & care. Your facilities' time management & ability to triage patients is second to none. Thank you for taking care of our Ruger & guiding us through one of the hardest decisions we've ever had to make. Your clinic also helped us care for, and say goodbye to, Ruger's sister two years prior. The work you all do is invaluable. read more

Tanasbourne Veterinary Emergency - Both of our pups were treated here, two years apart. You held our hand through end of life with them both. - Veterinarians Near Me - Beaverton, Oregon

I have had the most wonderful experience at this place. I can not thank them enough. My 15 year old cat was not eating or drinking, vomiting, major diarrhea, and was treated for gastroenteritis. This was a horrible thing that happened to my poor girl and the staff here was beyond phenomenal. They treated her for 2 1/2 days and I have never been so grateful. She has already been so much better since she's been home and she even opened up to most of the staff when she's never been known to be friendly. She felt comfortable, and they updated me every single chance they got. To the doctors, thank you so much for your thorough research into figuring out what was wrong with my girl. And to the techs and assistants, I can't thank you enough for being so warm and kind to my sweet girl Bella. I will be recommending everyone to this location if they ever need it. It was the most affordable emergency hospital I've ever been to, and upfront about the price the entire time and there were no hidden charges. Thank you again! read more

Tanasbourne Veterinary Emergency - Veterinarians Near Me - Beaverton, Oregon

Totally recommend Tanasbourne, they were all so caring, accomodating and understanding. We spent a long day there with our old dog. They never rushed us, they were kind and knowledgeable and patient with our whole family to get our good byes in. read more

Unfortunately, while my first experience with Tanasbourne Vet Emergency in 2022 was outstanding (friendly and empathetic customer service, prompt service, thorough triage), my most recent visit was the complete opposite in all accounts, and incredibly disappointing. Perhaps changes in management or staff? I was prompted by my normal vet to take my pup to Urgent Care immediately. Upon being greeted by the front staff, there was no assessment of my pup's open wound and burst cyst (instead, I was told that they "didn't want to stress him out any further"). After waiting over six hours, with over 33 clients having come and gone (I started counting with the lagging time), I finally went to the front desk to ask for an update, as many owners had come and gone hours after I arrived. After sitting down, the front desk staff then loudly vented about "all the mad people complaining about being at capacity." Although I acknowledge how stressful and frustrating client complaints may be, this lack of professionalism is unacceptable. I do eventually applaud someone from the vet staff who then checked in on me and my pup for the first time in six hours to apologize for the lack of communication, informing me that it would be another 1-2 hours minimum to be seen. Once we finally did see the vet (at 7 hours), it was a great, empathetic experience. The vet was very thorough, tended to my pup with extreme care, apologized for the wait, and answered all my questions. I will most likely never return to Tanasbourne Vet Emergency, despite the excellent service I received three years ago, alongside the great vet experience we finally did receive. The unprofessionalism, extreme lack of communication, and 7+ hours to receive care just isn't worth it. I hope there becomes a reinvestment in the same high level of care, communication, and service I received prior; there are far too little options in the greater Portland area for pet healthcare. Tanasbourne Vet Emergency used to be near the top of the list. read more

The people here are friendly, informative and competent, and treated my scared little girl with care and compassion. The wait was not as long as I was afraid it would be, they went over options and costs before continuing, and even followed up with me to see how she was feeling a couple days later. I strongly recommend this facility for your pets emergency care. read more

We called at 10 PM tonight and Lisa answered and was the most amazing woman to talk to. We were worried about our kitten having an upset stomach, he was eating adult cat food from our other cats and we did not know. She calmed our situation when she could tell I was beyond anxious and said that she is on the phone all night and if we need anything else to let her know. She said that it is completely normal for kittens to have an upset G.I. issue when it comes to eating adult food when their tummy can't handle it . This is the best customer service that I've ever had with a veterinarian hospital. Again, Lisa is an ANGEL and i love her. I highly recommend going here because they truly care about animals and their owners sanity hahah read more

They saved my dogs life. I didn't know what was wrong with her, she had been sick for a few days at home with nausea and vomiting. I took her in and was told the wait would be 8 hours. She got really sick in the waiting room and they ended up taking her back immediately. Their staff was really kind when I was so sad and scared. She had to stay overnight for two nights and they took amazing care of her and let me call and visit her whenever I wanted. One of her nurses (Heather) sent me a photo of her late one night so I would know that she was doing ok. I can't remember everyone's name but everyone was amazing. Thank you so much for taking such great care of Riley. read more

Tanasbourne Veterinary Emergency - Poor girl needed a feeding tube - Veterinarians Near Me - Beaverton, Oregon

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My small dog ate some grapes. My regular vet suggested I bring him to the emergency vet right away. I got there within an hour of the grape eating and they took him back immediately to enduce vomiting. It was a quick and efficient and visit! read more

I have had nightmares of having to go to another emergency vet hospital after having a terrible experience elsewhere (Refer to my reviews). I had an excellent experience at this emergency vet hospital. The doctors and staff provided me with exactly how I would like my pet to be cared for. For those on here complaining about wait times I don't know what else you expect from an emergency clinic. If you want them seen sooner try the place I went to the first time and they'll "care" for your pet with 0 communication and with no transparency on cost or payment plans with their scam membership. ThisTanasbourne clinic is a lot bigger than a lot of other ER's I've been to. And as for costs we were able to use care credit and the doctors always identified all expected costs and for an emergency surgery it ended up being several thousand dollars less than expected. Of course this is case by case but again they were always willing to work with our situation while providing the best care option for my pet. read more

Tanasbourne Veterinary Emergency - Veterinarians Near Me - Beaverton, Oregon

WOW Thank you Tanasbourne & Dr Thomas! My fur baby had one of those unexpected accident's that required a surgery asap! After calling every vet near me not only were the surgeries booked out for several weeks but the quotes were exceeding $10,000 -- Fortunately I was referred to contact Tanasbourne, not only did they save me about $7,500 -- But we received top quality care, billing transparency and Dr Thomas was extremely generous & understanding. The staff is very friendly and helpful, I will be gladly making the commute to return for any care my pets need. Thank you again Dr & staff for getting my puppy back to his happy healthy self. If you're looking for an honest and caring place, this is it! read more

Tanasbourne Veterinary Emergency - Sebastian happy & home! - Veterinarians Near Me - Beaverton, Oregon

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Had to take my elderly cat in for that visit you don't want. They were kind, very caring, and professional.

incredible staff , I wouldn't trust the health of my dog in an emergency with anyone else . quick and solid advice over the phone and incredible staff. read more

So I had a dog before this one and they saved my dog. I Have this pup who is the best. She had to go to the emergency because she developed something. She can be afraid of things because of her breed. So We took her in and they said about 20 mins. ( total fine. The Vet tech came in the room took her temperature asked me to lift her lip she he can see her gums. Other than sticking a thermometer in her bum never touched her. They said Dr would be in. I waited over a hour when I finally called the front desk asking if we were forgotten. A very nice lady came in and said a bigger emergency came in. I have no issue waiting but someone could have come and said the wait will be longer we haven't forgotten you. The female vet came in and she barely was the least kind. She seemed bothered we were there. Now before they moved they were the kindest place and felt like they really cared for my pet. I don't know if they have just gotten so big and expanded but sure felt like they didn't care. So after Dr left when she said what she wanted to do. The vet tech came back in and needed payment before they are doing anything. I just felt like they only cared for getting paid. I had no issue of paying but in the past I paid after they took care of my pet. Kind of like. You pay before I touch your loved one. The pictures on the web site do not match the feeling when I was there. Maybe the Dr had a bad day maybe she wasn't but she had me show her on my pet where the issue was. Didn't even try to know my pet. Didn't they and calm her down and make them feel it was a safe place Would I take my pet there in an emergency probably but some friends told me they had this experience with the same vet there. When one is stressed because their 4 legged friend sick at a place like this I would think they would be a little more kind. Instead of a cold place. They need to change the pictures on the web. read more

We brought our cat in and had a terrible experience. The vet wouldn't answer our questions, wanted us to test for things we had already told her our cat was diagnosed with, told the vet tech we said yes to tests when we had said no. It felt like all she wanted was to get as much money out of us as possible. Almost $800 later, we left without answers or a treatment plan. If I could give them negative stars, I would. read more

I had to bring my cat in on Thanksgiving weekend due to continuous vomiting. I had to go twice - once for original and then a follow-up as no improvement. First time was busy so had to wait about 2.5 hours - second time was less busy and only about an hour. Saw Dr. Williams and Dr. Goranson and really liked them both. Knowledgeable and treatment plans made sense and were cautious. I didn't feel like I was getting up charged. The lobby was comfortable to wait - the only suggestion would be to try and group cats more on one side and dogs on the other. Would recommend this facility! read more

DO NOT GO HERE!! Regular vet couldn't get us in until 10/11 If your pet does not have an immediately life threatening emergency, GO ANYWHERE ELSE!! 9/27/24 we were there for 9 hours! Piss poor triage. Triage person dubs as front desk clerk. She seemed to be only 1/2 listening. Everyone who entered the room had a different story about why we were there. We had to explain what the real situation was to each staff member encountered. One vet for outpatients. Quoted 3-5 hour wait. Arrived just before 7p. Not seen until 2am. Left at 4a.. Had they been even close with accuracy on their quoted wait time, we ABSOLUTELY would have found another place to take our dog. One very good tech named Ashlynn. Ashlynn, the multi-room, large comfortable, clean facility and snacks offered are the only redeemable things. Understaffed. The owner should be ashamed. Whoever manages this place needs to look at these reviews and act. Could serve the community and their pet families SO SO much better. Hire more vets and knowledgeable staff to care for the huge need for quality emergency vet care. Maybe have a side for the intake of Life- threatening emergencies and another side that intakes Urgent/Non Emergencies. Our elderly Great Dane was 100% traumatized by the poor pit bull that came in tripping on magic chocolate mushrooms. Talk about things of your nightmares! We will NEVER go back. $927 bill. Wish I could go back in time and take our dog elsewhere!! She was non-emergent. Thankfully. Of course we didn't know this until after she was finally evaluated. No animal or human should have to wait 7-9 hours to be seen at an "Emergency" Vet!! More than unhappy. DISGUSTED!!! read more

Tanasbourne Veterinary Emergency - Over.it. - Veterinarians Near Me - Beaverton, Oregon

They were super great, until the last day our Pup was to come home. They did services to her that we did not approve of ahead of time and then told us we had to pay before we could take our baby home. Beware, felt like a total scam. If you have a larger dog, be patient, cause some of the techs will not be patient with larger sick puppies. Started off a good experience, ended horribly due to customer service and unapproved services costing an additional 2k, not counting the previous 7k that was approved. read more

Sought emergency treatment twice for our lab. Each time the service was terrific. Follow up was just as great. Would highly recommend them. read more

We had no where else to go and Tanasbourne helped us through a difficult decision. The staff was very kind and professional. The doctor was quickly ready with a diagnosis. Although we were not ready to say goodbye to our 9 YO GSD he was bleeding internally with possibly cancer. They really helped us through this tough decision and waited for other family members to say goodbye. Thank you. read more

Tanasbourne Veterinary Emergency - Very modern and spacious. Even the most dog reactive pooch could find a quiet corner. You fill out all the forms on your phone. - Veterinarians Near Me - Beaverton, Oregon

Staff is very friendly and attentive, wait times were extremely short (which is amazing for an emergency clinic), and doctors/assistants are knowledgable and empathetic. I very highly recommend this clinic. read more