1. Frontier Veterinary Hospital

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Hillsboro, OR

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Frontier Veterinary Hospital

3.3 (124 reviews)
Closed • 7:00 am - 8:00 pm
Updated 2 months ago

Services - Frontier Veterinary Hospital

Pet physical or wellness exam

Pet vaccinations

Pet boarding

Frontier Veterinary Hospital Photos

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Recommended Reviews - Frontier Veterinary Hospital

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Reviews With Photos

My dog who lives because of the great vets at Tanasbourne Vet ER, with no thanks to Frontier.
Michelle B.

I recommend you do not go here if you're having any sort of emergency or time sensitive issue with your pet. They may be fine with normal checkup, I have no idea. I went there when my dog had an issue that needed immediate diagnosis and treatment, and they came up as an urgent vet clinic. I got a same day appointment, paid over $1,000 for an "urgent" appointment and "urgent" test readings where they would send out the tests instead of waiting for them to be read in-house. Turns out we have very different definitions of urgent. I came in the next day with updates and a sample, still nothing. All day, no results. By 10pm the night after my dog seemed to really be in distress. I took him to Tanasbourne Veterinary Emergency, the nearby 24 hour place. I had to pay for all the exact same tests again, because we still hadn't heard from Frontier. Luckily they don't charge as much, and actually look at them right away. They diagnosed, operated on, and saved my dog, all before I finally got a call from Frontier the next day at noon, now 40 hours after that "urgent" appointment, saying my dog, who almost died the night before from fluid around his heart and lungs, was fine. Great news Frontier, thanks so much. It was and is a crazy time with my dog being on the precipice multiple times since, heart tumors, bladder surgery, but he's survived, thanks to the many vets and specialists who have seen him since, all despite Frontier fumbling the ball so badly that first day. I contacted them about a refund almost a year after, I don't enjoy how sad and angry I get thinking about how I almost lost my little guy. They didn't think the 40 hour wait for results, or questionable results were the problem, just the desk workers not passing on the update about his worsening condition. But they agreed to a less than half refund if I gave them all my bank info. I waited almost a year to get back to them, again, they wanted all my bank details for the refund instead of putting it on the card I used or just cutting a check. So that delay and distrust is on me, unlike them I can take responsibility when I mess up, but then they denied it because of an unstated deadline they decided after the fact. Also, Jessie D the "Client Services Team Lead" seems horrible at client services. I cannot believe the unprofessionalism of being strung along by nice receptionists just doing their job promising me a call back for more than a month, and then she finally emails instead of calls, I respond same day and she spends another two weeks and multiple prompts before responding to my email again. She seems allergic to the phone and returning calls. It's insane to me when your job is customer service to not even acknowledge receipt or respond in any way for that long even if you need to discuss details with your bosses. I may have waited a long time, but I'm not the professional in this situation, I'm the distressed pet owner. It's crazy that they think urgency and timeliness matters FROM their customers dealing with them but not them dealing with their customers- pets and humans alike. At least my delay only cost me that less-than-we-deserved refund of about $400, their delay very nearly cost my dog his life. So again, they might be fine with annual checkups or that sort, but my experience is they are horrible in an actual emergency or urgent situation, and somehow just as bad with the customer service after: go anywhere else. Here's a picture of my dog, I love him, and therefore will never take him to Frontier again.

The staff love their job at Frontier!
Buddy B.

Dr Beetle knows GSD. Detailed exam and good news. We signed up for the wellness program to save about 30% for vax and visits. Thank you to the kind staff at Frontier. All my pets for years have had excellent exams. Say hi to Riley.

Little Avril in her ball.

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5 months ago

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6 months ago

Pricing has gone up incredibly. Been taking all our dogs here for 5 years - can't afford it anymore

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2 years ago

Very sincere, caring staff for our beloved pet we had euthenized. I would recommend Frontier for your pets needs.

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Ask the Community - Frontier Veterinary Hospital

Review Highlights - Frontier Veterinary Hospital

“The staff at Frontier Vet were all amazing - super friendly, and the office and exam rooms were very clean.”

Mentioned in 11 reviews

Read more highlights

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I made my reservation two months in advance of my trip in order to reserve the only room they had…read morewith a door to a small patio. One week before my trip I called to reconfirm my reservation and to ensure the requested room with the patio was still on the reservation. I was told it was. When I arrived to drop off my dogs I was told the room I had reserved two months in advance and reconfirmed the week before, was no longer available as someone had needed it for a "medical emergency". As my plane was leaving the next day, I had no choice but accept a room with no outdoor access. I was assured the dogs would get extra outside time in the play area as a conciliation gesture, and that they would text me periodically to let me know everything was okay. That was on Thursday. By Saturday I had not heard from them and called 9:00 in the morning. I was told they were just now getting their breakfast. I told the woman it is 9:00, what do you mean they are just now getting their breakfast. When I made the reservation, I was told the techs arrive at 5:30 am and the dogs are fed by 6:00 am. Oh she said. that is only Monday thru Friday. On weekends they do not arrive until 8:30. I also asked why I had not received any text from them as promised. She informed she was sending me an email. She did send me the email and that was the only communication I received. When I returned to pick up the dogs on Monday, my wife pointed out most of the food we had prepared in specific proportions, was still in the container. Their reply was the dogs did not eat much. These two chow hounds devour their breakfast and dinner in less than two minutes. One of my dogs is on medication required to be given to her with each feeding. Three of the pills were still in the bottle meaning they did not give her all the required medication. Obviously, I do not recommend this place.

Before I found this place my life was a mess. The team at the lodge saved my marriage. Adam doesn't…read morejust train the dog, he trains you. He was able to see our power struggle and helped us navigate our frustrations and give us hope. Now me and my wife are on the same page again. Thank you so much Adam!

Silicon Forest Animal Hospital - Pup waiting outside prior to office hours

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I love going here, though I kind of hate that they're a walk in clinic now... BUT I understand why…read morethey do it, and am grateful whenever I have something relatively emergent and need to get in quickly without an appointment. Anyone who complains about the wait, or the service is clearly the problem. They're always efficient and helpful. Just know that emergencies will bump you (just like you'd hope they'd bump other people when it's your pet that's emergent) and you may wait longer than anticipated. The doctors are kind and knowledgeable, their prices are comparable and honestly if you get there before they're open you're in and out once they do open.

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Frontier Veterinary Hospital - vet - Updated October 2026

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