The woman at the receptionist counter was so rude and unprofessional. It was suprising that they…read morewould have someone like that as the first person you encounter at your business. HR didn't do a very good job placing this person. She should not be welcoming people anywhere.

Most unorganized lazy nonsense of a medical facility I have ever experienced! No one knows what's…read moregoing on, no one is in any rush nor even seems to care. This hospital is overcrwith indigent that have no primary care and those of us that do are treated like walk-ins. No two Baptist locations talk to one another and communication is absent in every aspect of care. AVOID AT ALL COSTS!!!

Came to an appointment, easy check in, Dr. Lambiasi also have great physician's tacts..read more

From the owner: The new UAB Multispecialty Clinic at Baptist Medical Center South brings two names you trust…read moretogether. Nurses and staff from Baptist South will join specially trained doctors from UAB to offer advanced care in many specialties. It's a partnership that's going to make everyone better, including you.Meet our Doctors:UAB UrologistsHimanshu Aggarwal, M.D., M.S., F.P.M.R.S.Geoffrey Habermacher, M.D., Ph.D.Joseph Pazona, M.D.UAB RheumatologistsCarlos Gadea, M.D.Matthew Mullen, M.D.Ximena Ruiz, M.D.UAB EndocrinologistsManisha Garg, M.D.Rajasree Nambron, M.D.UAB GastroenterologistsOmair Atiq, M.D.Pranav Patel, M.D.UAB Breast SurgeonsKertrisa McWhite, M.D.

Love Dr. Mathis! Been going to him since I was a teen! He and his team are always so nice, caring,…read moreand remember small details we have discussed before (only see them yearly) but overall excellent service!

If you go to this office good luck! The office manager and staff are horrible. They have some of…read morethe most unbelievable police. If you don't believe me, just call and listen to the answering machine. You aren't allowed to just walk up and ask questions or make an appointment??? Seems like they just want to wheel people in and out as fast as they can $$$. You will never be able to talk to your Doctor except at the appointment. You had better know what prescriptions you are on if you need refills because they don't. I had to tell them the names of my RX to refill because they had no clue what I was taking, and they screwed refills up half the time. The office manager (Jeff) is one of the rudest and most disrespectful people I've ever talked to. And this is how they treat a patent of 15 years. He sent me one of the foulest letters I've ever received in my life from a professional. Doctors are good but like to prescribe pills for everything. Three years after leaving they send me a bill I don't owe and once again I have to call this horrible office to clear it up. By the way, I left a message and no one called back, I had to call them back. Wish I could give a lower score.

Absolutely excellent care from great and experienced staff from security and reception to the…read moredoctors and nurses with good bedside manners! The food at the cafeteria is good, decently priced, and the cooking staff is great to talk to and help you with your order. I would recommend this hospital if you are in need of their type of services.

I accompanied my husband for surgery that required a one-night stay after the surgery. The hospital…read morestaff were very good, very attentive. The room was close to the nurses' station and that was a good thing, although the staff tended to leave the door open and the noise was constant. I'd recommend the hospital and the surgical staff.

My friend was referred to Baptist Medical Center East to the emergency services…read more She was taken back within 15 minutes of us checking in, and taken upstairs to the specialty doctor. They led me back as her visitor with into a nearby waiting room. Once ready, I was brought back to my friend's room. It was so clean, and well organized. The medical staff was friendly and communicated well. My friend was pleased and so was I. Fortunately we didn't have to stay long but glad my friend got care within a clean and nicely staffed hospital.

HOSPITAL "LOST" MY DAD'S WALLET WHEN THEY COULD NOT LOCATE IT WITH SECURITY…read more Somy father is a patient at Jackson Hospital on the 3rd floor. He asked me what happened to his wallet today? There had been.some unusual activity on his debut card. Upon looking around the room we could not locate it. He had a meager three items of possession at this hospital which were a wallet, a cell phone and it's charger. None of the security guards or staff was ever able to produce the wallet for us! Neither could they show a receipt of his belongings. To the shiggrin of the staff, they were forced to actually do something besides gossip and oh yeah... STEAL DEBIT CARDS AND WALLETS FROM ELDERLY PATIENTS.

The surgery center allows only one visitor even in the waiting room and there was plenty of room…read more This is the most anti patient and anti famy policy that I have ever experienced in health care. This is terribly, terribly wrong.

May be the best doc in box Montgomery has to offer. Drs are very competent and experienced. Been…read moregoing there for many years. As usual there will be bad critics but generally this is an excellent urgent care facili

My 2 year old daughter was brought in with difficulty breathing. They took her pulse ox and it was…read more89. they refused to give her oxygen without an order and told us to go to ER. To turn a 2 year old away and not give oxygen...somethung so basic.....not even call an ambulance. This was NEGLIGENT at best. They better be glad we were able to get real help at Baptist and get there in time before it got even worse... what kind of. Health care provider are you?

DO NOT go to this UNPROFESSIONAL ESTABLISHMENT!!! (They are VERBALLY Volatile, aggressive & again…read moreUNPROFESSIONAL) I am completely appalled, disturbed, and ultimately DISGUSTED! PLEASE READ: So I gave this establishment a call at 4:58pm & I asked them an insurance question. I was literally 20 mins away. I saw the establishment closed at 6 so I had a decent amount of time to get there so my daughter could be seen. I pull up at 5:33pm. I get to the doors & they are locked. In my mind I thought maybe the doors were locked for safety purposes being that it's daylights saving and it's getting closer to closing time. So I knocked harder just in case they were in the back and couldn't hear me. Next thing you know I hear a woman that's parked near the front door literally roll her window down and scream rudely, "We're closed!" I then stated, "Well, I just got off the phone with you all and y'all didn't mention anything about closing early, plus the hours online state that you all close at 6pm." She again abruptly yells out, "WELL WE'RE CLOSED, you must be DAMN mad or something the way you're banging on the door!" & then she proceeded to laugh!! I WAS IN COMPLETE SHOCK!!! I literally thought this was a prank! Here I am standing outside a suppose to be "professional establishment" with my 2 year old daughter, & my 5 year old niece while this "suppose to be professional woman" is laughing In my sick daughter's face about being closed! In response to her ignorance I stated, "Now I see why this establishment is almost a 2 STAR in reviews & rating!!" The story gets worse! As I'm walking to my car with 2 children this grown woman is still cursing and laughing! So I pull my phone out and begin to record! I recorded the building, the time/date which was located on my Apple Watch and it just so happen that the tag plates are seen as well! ( Now The WORST PART) This grown woman gets out her car open the facility back up with the keys to the building and said come sign in since you want to be seen so bad!! Whoever that was left in the building must have asked, "Who are you arguing with?" She loudly yells, "Some ghetto dumb ass lady!" Meanwhile, she's in her work clothes in front of her work building cursing in front of the establishment while I'm RECORDING her! But I'M the DUMB ONE?! Again I'm in complete shock because now this ignorant "suppose to be professional" has acknowledged that you were suppose to be open but you decided to close the doors! Which to me indicates to me a number of things! I will be taking this to the highest level that I can legally. As a professional woman thinking I'm walking into a professional establishment only for me to have to literally cover my sick daughter's ears from profanity is beyond me!! After reading through reviews I see clearly this is a normal practice at this establishment b/c they have a # of 1 star reviews complaining about the same thing! This is very unfortunate but in hindsight this may have been what needed to happen, I'm a woman of my word & this is now personal for me b/c my 2 year old daughter was involved! I will ensure that this is reported on ALL LEVELS! & if you experience this please contact the Better Business bureau SN: I attached the phone call I made prior to me showing up, I've also attached their online # & address. Just in case they try to change the name/number of this establishment b/c again I'm taking this as far as I can legally/through the media & all My 2 year old daughter was involved and should have not witnessed that! Stay tuned for the videos and pics after I seek legal advice on taking this to the media!

Worst Urgent Care in the city of Montgomery…read more The staff is beyond rude. Walked in to a nurse with an attitude. Why I am still unsure of. I am too sick to go into detail but look at the other write-ups. I looked but went anyway and I regret it. Will not return. This place should be closed down.

Never been here before and my first initial encounter was rude and snappy! Out of all businesses…read morehealthcare you should have more patience and professionalism because people that are seeking your assistance are in pain or in discomfort. One young female just looked at me and smirked so I went to the next window and I told the other young female what I needed she said,"it's 7:00pm, we closed sweetheart!"in a sarcastic manner! I advised the website said it says 8pm! She was like, "No ma'am!" So I just walked out! Wondering why the doors are still unlocked! I see why they have a 2star rating! No customer service skills.

After years of holding this in, I feel a responsibility to speak out and warn others. Especially…read moreyoung Black men, workers, and those living with visible or invisible disabilities. Dr. Mark Anthony Pita is one of the most heartless, unprofessional, and dangerous doctors I've ever encountered. In August 2020, I came to AFC Primed on Berryhill Rd in Montgomery, AL in serious back pain after work. I was a young Black man just trying to get medical help. Instead, I was mocked by the nurses when I tried to speak (possibly due to my voice or speech impediment), and then subjected to a cold, careless exam by Dr. Pita. He didn't introduce himself. Didn't show a shred of empathy. I explained my symptoms and lifted my shirt to show the sunk on my left side, and I saw this man flinch in disgust like I was something gross. He poked around a little, said one side was stronger, and sent me off for an X-ray. The tech was the only respectful person there. When he returned, he walked in the room and didn't even sit down. Didn't look me in the eye. He just said flatly: "You have scoliosis. It's something people live with." No context. No plan. Just a soul-crushing statement with zero care. When I had an emotional breakdown, he didn't react, not even human concern. I had to ask him about yoga or physical therapy, and all he gave me was a half-assed nod and a dismissive "Sure, you can try yoga." He handed me a prescription for muscle relaxers that could've harmed me, and walked out like I was a waste of time. Later, when I needed a signature for unemployment (because my job was worsening my condition), he basically accused me of being lazy. "I have patients with scoliosis who work just fine," he said smugly, ignoring my actual pain. He deliberately blocked my claim by writing I could work as long as I didn't lift over 30 lbs. Another doctor told me that if I'd kept working that job, I could've ended up paralyzed. Dr. Pita nearly destroyed my future because he refused to listen, to care, or to act like a decent human being. This man trained at the USC Keck School of Medicine, yet he bounces between low-grade AFC clinics with awful reviews -- that should tell you everything. His previous practice in Mobile? Shut down. Why? Take a wild guess. Dr. Mark Anthony Pita is a walking malpractice case. He sees struggling Black men as lazy, not human. He's not just a bad doctor, he's a danger to patients. Avoid this doctor at all costs. He shouldn't be allowed near anyone.