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Jackson Hospital

2.3 (35 reviews)
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Sherita W.

I had the most terrible experience at Jackson hospital. I went into the er for a simple allergies reaction to hair dye. I have to say the nurses were nice and hospitable, but the Dr on the other was the worst physician I had ever had the displeasure of coming across. This man was so rude and inhospitable. I hope he never has to deliver any bad news to a patient. His bedside manner was sh*t. You could clearly look at the swelling on my face and see that I was having an allergic reaction. I stated to him repeatedly sir, I'm having a allergic reaction to bad hair dye, this has happened before. This man looks me square in my face, told me to turn my head and judging from hives on the back of my neck, told me I had shingles. Shingles!?!? Shingles people... And simply left the room without another word. The nurse came back in and I said to her, I'm pretty sure this is and allergic reaction and she goes well I'm sorry about that take some benadryl every six hours and hands me a prescription for an antiviral. After leaving there I promptly went to Baptist South where I was properly treated with a steroid shot and a pepcid injection which counteracted the reaction and gave me some relief, cause by that point I was developing a huge lump in my throat. Imagine what might have happened had I taken what that other Dr said and gone home with a damn shingles diagnosis. I could have died from an allergy. I implore anyone to stay away from this shite hospital if you value your life.

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2 months ago

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1 year ago

My Mom was there for 4 days. The care on all levels was amazing. We were pleasantly surprised.

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Review Highlights - Jackson Hospital

The entire staff from security, housekeeping, food service, aides, techs, nurses & doctors were nothing but professional from the time we arrived until the time we departed.

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Jackson Hospital - Pumpkin Spice Frappe

Jackson Hospital

2.5(2 reviews)
0.0 mi

This review is not based on an experience in or with Jackson Hospital of Montgomery. It is based on…read moremy reaction to the hospital's dire circumstances of operating in the red, teetering on the verge of bankruptcy, and blaming and suing one of the most historically reliable hospital third-party payers for its condition. It is sad to see hospitals across the state struggling to stay afloat. It is a serious problem. There are many causes contributing to the problem. A smart approach for a hospital provider to take to ensure that it is not the problem, starts with an honest, in-depth analysis of in-house processes to identify how much of the blame is on Jackson Hospital. Have you given up too much in quality accounts receivable management starting at the clerical level because of riding the DEI train which may no longer even be legal for entities receiving federal funding. Did you buy into the mantra drilled into hospital business office management by IT experts that electronic claims filing removed all need for human in-house oversight of the accuracy of data entered on claims. That was the stuff of fairy dust and Unicorns. Before blaming the payer for your poor revenue stream, do you know the length of days from patient discharge to claim filing date, the number of days that accounts are in receivables by payer, number of claims denied by denial code, and for every denied claim how many are there that the reason for non-payment cannot be assigned to the payer. Computers may identify a problem enough to deny a claim for payment but they cannot and do not identify the cause of the problem and how to correct it. Only a human can do that. If you do not have one experienced, intelligent, merit-based-hire employee whose primary responsibility is to daily research, analyze, appeal if appropriate, resolve, and report on those aspects of your third-party receivables, there is not enough accountability on your end to blame anyone else. It also seems odd/off that you are attempting to use the lawsuit tactic on a historically reputable third-party payer that was recently used on a historically troublesome payer---it looks like a lazy, desperate move of copy-catting to put all payers in the same league. They are not. I am not affiliated in any way with any payer. This is interesting to me from my seventeen years of experience managing and consulting to optimize revenue from third party payers. How clean are your Medicare and Medicaid claims and how successful are your appeals when claims are denied? And one more thought. The hospital website mentions a hospital chapel is being constructed. For goodness sake, what type of hospital in the South has not had a chapel?! Ewwww.

Unique selection of gifts for those you wish to get well soon. Although a bit pricey it is…read moreconveniently located inside the hospital. The staff was very friendly and helpful. I found just what I needed and it only took a few minutes of my time.

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Jackson Hospital
Jackson Hospital
Jackson Hospital

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Jackson Hospital - hospitals - Updated May 2026

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