Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

Mary is a true blessing. I knew I had the right groomer when she told me she prays over the dogs…read more She always does a great job and she's affordable. We love Mary and her staff and I highly recommend her services.

they are so sweet. I don't feel afraid leaving my dogs there. they always have great cuts…read more my dog isn't nervous about going. we love you at Mary's.

Veronica is a great groomer…read more Both of our puppies seem to like her and they always look great when she gives them back to us.

Blessed Paws has just become ridiculously overpriced for boarding. We used them for years for our…read moretwo dogs and never questioned the pricing. We boarded them a few weeks ago and it was $300+ for two nights of boarding in the same kennel space, did the math and our dogs boarding cost more per night than our Airbnb in Fredericksburg. Pulled the plug, never boarding with them again. I get everything is more expensive these days but I don't know how they can justify their current pricing and their limited pick up hours, which many times have made us have to add on an additional night.

I've been doing business at the Animal Hospital adjacent but this was the first time at the Pet…read moreResort. Very nice people and very good service. The prices are great and everything is very clean. The Hospital is the only place I will ever take my pets for medical treatment as it's the best in the city so I knew I'd like the Pet Resort!

My Guinness always looks amazing, from head to toe! They do exactly what I ask for. Couldn't have…read moreasked for a friendlier staff, always welcoming me and my pup. Making sure our needs are taken care of!

Once again, a shout out to Scarlett's Pet Salon for their wonderful work…read more Two of my dogs come here regularly: a Springer Spaniel and a Cocker Spaniel. Leah does such an excellent job on both of them. They both always look and smell glorious when I go to pick them up. I also love that I drop each of them off and receive a call as soon as they are done. No sitting in a locked crate for hours here! Leah is a true animal lover and a big advocate for rescue. She works with the dogs no matter where they came from, but since both of my dogs are rescues, I so appreciate the patience and understanding that she exhibits when my dogs are there. Both of my spaniels get great cuts and they look like show dogs when they leave. I would not go anywhere else to get my dogs groomed. A locally-owned small business that always goes the extra mile. Highly recommended!

Super friendly, affordable, and great groomers. My dog even loves coming here! Have been using this…read moregroomer since 2023.

Bought my dog Rey in for the first time last christmas ,Erica was amazing as I have never separated…read moreor boarded him ,but she quickly made my mind feel at ease. We have been coming now for spa and nail trim .I've booked this summer for a weekend getaway .The staff and facility is truly amazing. Love all of you guys for the care you show my dog on each visit .All of you are angels .

Great customer service and that take care of our Goldendoodle Ben. Thanks to the staff for their…read morecare. Richard

CHECK YOUR DOG FOOD EXPIRATION DATES!!!!!…read more my dogs have been sick with diarrhea for the last few days and I didnt think to check the food date but did this morning to find out the food expired in friggin March. When I went to exchange I pulled 2 other bags of food off the shelf that were expired from Feb. Will not be returning to this location. And will forever check the expiration date since you cant count on whoevers job it is to restock and notice these things.

Found out from an employee that their friend left That Aquarium Place due to poor customer service…read more& their return policy was stupid and flawed. Will be doing business now only with Petco or PetsMart from now on regarding buying fish because I know every betta fish I have bought from them have always lived 6 months or more. Not died within a week of having them or experienced a seizure. And the people doing the pet adoptions are always so sweet as well. If you want a fish, cat, dog, or any other animal do you business with them instead of a place that has only a 24 hour rental policy.

Our pup Mollie LOVES coming here. She sprints inside for her stays... she often attends anywhere…read morefrom 2-5 nights at a time. The staff is extremely friendly, professional and welcoming. We love seeing our video updates and how sweet they talk to her. The booking process is easy and prices are fair. I 1000% recommend this facility!

I ended up not using their services as my plans changed, but the customer service during the…read morebooking process was phenomenal. I have never booked a resort for my animals before and was definitely nervous so I went there after booking to get a tour of the facilities. After speaking with the staff and asking a ton of questions I really felt comfortable like each animal that comes in will be treated like they are one of their own. Will for sure use them in the future

Northwest Paws Retreat was a lifesaver when we needed to go out of town unexpectedly after rescuing…read morea dog named Roxy. As first-time dog boarders, we were anxious about leaving her, especially given her background. Mary at the front desk was incredible--she gave us a tour of the boarding area and completely put our minds at ease. While we were away, they sent us regular updates and photos, which was so reassuring. It was clear that the staff genuinely love and care for the dogs they board, going above and beyond to make the experience great. Northwest Paws Retreat will definitely be our go-to for all future boarding needs, and I can't recommend them highly enough after such a positive experience. If you looking for a place to board your dog look no further than Northwest Paws Retreat!

Expensive to board and the affiliated groomer only pretends to be in business since her answering…read moremachine is not set up yet. Makes me wish i had more friends...lol

Not going to give any star for this store Everytime we come it's a problem... came in at 6:45pm to…read moreuse the dog wash and Galliley said the wash was closed for the night, mind you they close at 8pm. I spend a lot of money here on my dogs. I called another Pet supply plus store on Jones rd abs they said they should only be shutting down after 8pm and doing washes in between, and they should not be shutting it down early, I feel very disappointed in this location I don't think I will be coming back to this location.

Disappointed that I drove from Tomball to take my dogs a bath and galley said they closed the pet…read morewash it was literally 6:50 when we got there granted the store closes at 8 we've been here several times to bring out dogs before closing to wash and never had an issue tha washing of the area is done after every bath so I didint understand the issue . Gally was the employees name . So disappointed!