Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

I'm sad to post a bad review.:( we have been boarding our dog here for over 3 years and it has…read morereally gone down hill. I used to recommend Urban Mutt and now I will not bring my boy back. I'm not sure if management changed or what? The facility used to have longer hours (6:30am-6:30pm) and gradually the hours have shifted (7:30am-5pm) which isn't as convenient when you're traveling. This also makes a longer night alone for my pup:( this last visit he came home so thirsty, very stinky and exhausted. He slept for 2 straight days. Urban mutt used to post videos every day and there was not 1 post over the 4 days he was boarding. They also seemed short staffed. For these many reasons, I will be taking our dog to a new facility.

Urban Mutt Retreat is the BEST!! We highly recommend them. The team truly loves dogs and it shows…read more They took exceptional care of our senior dog when I was worried about boarding him. Our dogs have always been happy and relaxed when we pick them up. They helped socialize our German Shepherd and she loves hanging out with the pack outside. We definitely recommend Urban Mutt!

Aimee & James are the best in their field !!! they care expertly for my senior pups. Would not…read moreleave them anywhere overnight too since owners live on property

Aimee & James are knowledgeable artists in the grooming business. Regardless of breed, your pet…read morewill leave here looking runway ready. These expert groomers CARE for and about your four legged family members. The facility is pristinely maintained & warmly welcoming. Our experience here was very pleasurable and comforting. Our boys were given the best groom & grooming experience we've ever had done. After the care we received here at Doggy Spa Ranch, we won't be going anywhere else for our dog grooming needs. Thank you Aimee & James

We needed a pet sitter for a full month and trusted our Great Dane with Tina, the owner, and her…read morecompanion Luna. They did an amazing job. Our dog was well cared for, calm, and well behaved when we came back. It really showed how much love and attention he received. This is also a Veteran-owned business, and they were kind enough to help a Veteran in need, which meant a lot to us. We are very thankful and highly recommend them to anyone looking for a caring and reliable pet sitter.

From the owner: At WildHearts Petventures, we believe pets deserve more than the basics—they deserve joyful…read moreadventures, care, and connection. Based in Cypress, we go beyond standard pet services like dog walking, pet sitting, and boarding by offering unique experiences that enrich your pet’s life. From exciting dog adventures on local trails to cozy in-home care for cats and other pets, we provide personalized attention that keeps tails wagging and hearts at ease. What makes WildHearts special is our mission-driven approach: joyful adventures, care, and connection for pets and their people. As a veteran- and mom-owned business, we understand the importance of safety, trust, and flexibility. Every service is tailored to your pet’s personality—whether it’s helping a shy pup build confidence, giving energetic dogs a healthy outlet, or making sure cats and small pets feel secure and loved while you’re away. With boarding, drop-in pet sitting, enrichment walks, and guided Pupventures, we’re here to give pets the best of both worlds—comfort at home and adventure outdoors. Our positive, enrichment-based care ensures your pets are not only cared for, but truly thriving. When you choose WildHearts Petventures, you’re not just booking a service—you’re joining a community that celebrates the wild hearts of the pets we love. Let’s give your pets the adventure-filled, love-packed care they deserve.

Tracy is extremely responsive and flexible my travel schedule, and has watched our cats numerous…read moretimes. She also provides daily updates (video and text messages) while we are gone. She's my go to for pet sitting and her pricing is reasonable. Highly recommend!

Traci is absolutely amazing! She treats our dogs as if her own. The dogs really love seeing her…read morewhenever she comes by. Would definitely recommend to anyone looking for a dog sitter! 5/5

We are new to Texas and have tried 4 other daycares before deciding Camp Bow Wow was the one!…read more PROS: Clean facility Friendly staff Lobby smells good and my boy always smells good when I pick him up User friendly mobile app Always has space for him/appt not required. Love the enrichment options and different theme days Daycare package options Reasonably priced bath/grooming options Air conditioning** Main reason in choosing them is the other daycares set a 'nap time' and had my boy crated. He's free range! He would cry when I'd take him to the others and run out as soon as I picked him up.

Please reconsider before bringing your pet here…read more Since the change in management, the quality and standards of care have noticeably declined. In the past, pets could freely enjoy time outside to socialize and play with others while waiting for grooming or pickup--no special request was needed. Now, however, it seems you must explicitly ask for your pet to be let outside, or they're kept in crates for extended periods, sometimes from 9:30 AM until almost 5:00 PM. For pets with high anxiety, like our doodle who struggles with being confined to small spaces, this is distressing and far from the previous standard of care. Additionally, we encountered communication issues. When we hadn't received a call about our dog's pickup and the day was nearing close, we tried calling for an update but received no answer. We also noticed that grooming quality has diminished, with grooming services seeming rushed and lacking attention to detail. The cut our pet received was much shorter than requested and poorly executed. These new policies, combined with increased prices and limited staffing, have led us to seek alternative care options. We urge other pet owners to carefully consider their options as well.

We've been taking our German Shepherd, Crosby, to PetSuites Cypress for three years, but after…read morecountless inconsistencies, we can no longer trust them with her care. At first, we appreciated their services, but over time, the issues piled up: - Inadequate cameras in the play area that don't cover the full space, leaving us unsure of what really happens. - "Pawgress" reports included photos of other dogs, not Crosby, making us question if she was even getting the attention we paid for. - Fearful reactions--Crosby started shaking and whining at drop-off, which she never used to do. - Unfulfilled services: Multiple times, we paid for grooming (including Furmination) only for her to come home completely untouched, despite wearing a bandana like she'd been groomed. Staff apologized and promised refunds, but nothing changed. The final straw? After her last "grooming," Crosby came home filthy, stinking like creek water, and with thick layer of loose fur--proof she hadn't been brushed, let alone Furminated. When I complained, they offered a refund (still not received). It's heartbreaking to leave after three years, but PetSuites has repeatedly failed our trust. Crosby deserves better, and so do you. See the photo--this is how much fur came out after her supposed "groom." Unacceptable. Do better, PetSuites. Even then, we won't be back.

I took my dog here and was turned away after waiting for almost a half hour for the registration to…read morebe completed. There was a glitch in the system. After all that time and after speaking with someone on the phone extensively the day before, I was told that he was missing the dog flu vaccine and that it's required. The person who I spoke with the day before did not mention this. Also, this is what it says on their website: Recommended Vaccine Canine Influenza: We accept the 12-month Canine Influenza vaccine (It is not required but is recommended when having your dog in any setting with other dogs) So the employee who was trying to check me in and the employee helping her lied! What a waste of my time!

We have four big dogs and we're thrilled to have Faraz and his wonderful team in our neighborhood!…read moreFrom the moment my wife & I walked in, we were treated like family - given a tour of the entire amazing facility. It's like Disney World for our beloved pups! The kennels and play area had state of the art drainage for their little accidents and it's clean & safe as is their grooming section. We were given a thorough consultation on their services and products and Faraz even had offered to bring in any items we use that they don't carry as an added convenience to us and our pets. That's superb customer care & service. Bottom line; it's easy to buy from Chewy.com and or PetSmart, but my wife and my hard-earned money will now go to Faraz and his family owned & operated business because we can clearly see that they want to earn our trust & business. Our first purchase was for deodorizer candles, chew toys, canned pumpkin and five large stars for their walk of fame. One for our four dogs and the fifth for Juno, who we lost to cancer this past September. Give them a shot to earn your business for you and your beloved pup pups and tell them David & Amy sent you.

I just moved here from California and I don't think I have seen a nicer groomer/boarding home. The…read moreowner is so sweet and his staff are very professional. I appreciate that he asks for proper documentation of dog vaccine history so that you are sure the other dogs are up to date. For context my dog contracted fleas the second day since moving here and he has been very uncomfortable. They treated my dog very appropriately, ensuring that he was quickly taken into treatment without exposure to others. I highly recommended you stop by and see what they have to offer.

I have been bringing my fur baby here since he was a puppy. I always know he will be safe in their…read morecare as I can tell they love him just as much as I do. He always comes back looking handsome as ever and always smells nice and clean. They will send me photos of him whenever I have him boarded so I know he's doing well. Roxanna is the nicest woman ever and I will forever be grateful to have found the perfect place for my baby.

Very disappointed. I trusted them to groom my fur baby, and paid full price in November and again…read morein March, including generous tips. Unfortunately, the grooming was uneven and looked very unprofessional. When I reached out to the owner about my concerns, she only told me the location she would be at but never responded when I asked what time. I followed up again and even sent another message today, and still received no response. When you trust someone with your fur baby and pay for professional service, you expect care, quality, and communication -- unfortunately, that was not my experience.

EXCELLENT! We have had the pleasure of finding Cuddle…read moreBuddies through my best friend this past year. We have two older female mini dachshunds who need more attention in their golden years and are truly amazed at how Kristine at Cuddle Buddies brings all the love and support to them. Kristine is amazing and so professional. Always punctual, always sending us videos when she comes over to our house to spend time with our girls. Her love and devotion and trustworthy service is GOLDEN to us! We have never had anyone in our fourteen years of being pet owners that we find more honest, loving, and kind as Kristine. They get 7 out of 5 stars in our book. You will not be disappointed in any way by using their worldly service. SEVEN STARS!! :)

This is a wonderful pet sitting service. They are very thorough, thoughtful, loving & attentive to…read moreanimals. Leah looked after our babies & she did a fabulous job caring for them & keeping me posted with text & photos.