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    Verve Realty

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    DRG  - ISAAC KUEHN use his realtor license to open unauthorized keys. Reported to Real Estate Board Fall '24 & found guilty with security video.

    DRG

    (43 reviews)

    North Loop

    BEWARE. ISAAC KUEHN, realtor for DRG used his professional realtor license to open an unauthorized…read morelock box without notifying the other agent or homeowner & he used the keys in that lock box to grant himself access to THE BOOKMEN STACKS CONDO bldg in North Loop Minneapolis. He entered the bldg & used the facilities in the bldg without a resident. I reported him to the Minnesota Real Estate Board in summer 2024 & sent them the bldg security footage of him propping the lobby doors open & he was found guilty & was fined in the Fall of 2024. He requested an in-person Appeal board meeting which I was present & since he continued to be dishonest throughout the entire process, the real estate board severely increased his fine he had to pay to the board & required he complete other disciplinary measures & is on his public record for few years. He is the most dishonest Realtor in Real Estate & he is very unprofessional.

    My husband and I are people of color, and I am a disabled woman. I share that because it feels…read morerelevant to how we were treated by DRG--specifically by their employee Patrick Cason, who communicated with us in an aggressive and condescending manner. It felt like he assumed we didn't know our rights and could be intimidated into accepting whatever they decided. We moved out on the 8th of the month, but DRG required us to pay rent for the entire month. Then they withheld a large portion of that overpaid rent along with our entire security deposit. The reasoning they gave was inconsistent and unsupported. They claimed smoke damage but provided no real evidence--just a dirty air filter, which we fully admit we should have replaced before moving out. But a dirty air filter doesn't prove smoke damage, and their own move-out report never mentioned any smoke odor or related concerns. In fact, the report--completed by someone hired by DRG--only noted a few dirty carpet spots, not that the carpet needed to be cleaned or replaced. Yet, we were charged for full carpet replacement. When we asked for documentation, Patrick responded with hostile and accusatory emails. At one point, he even told us the owner wanted to sue us and that he was "talking them out of it." That kind of language felt less like professionalism and more like an attempt to scare us into submission. We've filed a conciliation court claim to hold them accountable and will update this review after the hearing. Until then, I strongly urge anyone considering a DRG property to document everything, ask questions, and know your rights. The way we were treated felt exploitative and dismissive--and we don't want others to go through the same experience.

    Tenant Kings

    Tenant Kings

    (2 reviews)

    Mr. Mark Gettinger helped me in finding a great deal in Minnesota (I am living in the West Coast)…read more He also explained me in detail about the required process and paper work and prepared an offer that helped in competing with other multiple buyers and getting a right price for my new condo purchase. In addition, he communicated with the condo association and provided all required documents for set up the HOA payments on time. Moreover, he suggested to do the Mobile closing ( the notary came to my home for signing the closing paper in the closing date) which saved my time and $$$ money because I did not need to fly to Minnesota just for the closing. Mr.Mark Gettinger has provided an outstanding customer service. He commutated with my Closing company and Lender directly when I needed the information's clarification ( especially, the specific legal terminology). Furthermore, all the paper work and earning money sending were done electronically-it was so easy and accurate as well as saving a lot of my time and energy in this busy life. In Sum, the closing was done on time, and my Lender told me that they were impressed how Mr. Mark Gettinger was able to manage very professionally the condo purchase ( which is required more knowledge and documentation than purchasing a single home) and also for a Buyer who is living in the different state. I am recommending Mr. Mark Gettinger as a trustful, knowledgeable, thoughtful, and professional Real Estate Agent.

    Mark's outstanding expertise in Real Estate market, pricing, required documents preparation and…read moreregulations helped me in purchasing of a real great deal property. He is acting fast and confident. I am highly recommend Mark.

    Pauling Homes Team

    Pauling Homes Team

    (32 reviews)

    Billy and his team helped me in both the buying and selling process. In terms of buying, Billy took…read morethe time to understand my needs, outline my options, explain the present market, and assist me in finding and securing my perfect home. In terms of selling, Billy took every step to elevate and position my home above the rest in a competitive yet uncertain market, from staging to photos to pricing to negotiations. Special shout-out to Heather, the Team Manager, who helped me navigate the intricacies and nuances of buying/selling by organizing and coordinating the necessary paperwork, communications, and to-dos on my behalf. She was a trusted resource; providing unwavering support, guidance, and clarification on next steps, and she did so with exceptional customer service and professionalism. There is no other real estate team I would recommend more highly than the Pauling Homes Team! I could not be happier with my experience!

    We can't say enough about Billy Pauling and Mike Taylor of Pauling Homes. They were able to sell…read moreour home in the dead of winter in two weeks. They also found our new home so that we could co-ordinate our closings. We were leaving our home of 45 years with all its memories so the transition was a little painful. But Billy and Mike made this experience so much better. We felt that they had our backs every step of the way. They were patient and understanding through the whole process. We highly recommend this amazing team

    Bonnie's Vintage

    Bonnie's Vintage

    (3 reviews)

    I was very impressed by an estate sale Bonnies Vintage conducted in July 2019. It was at the house…read moreof someone who'd collected lots of souvenirs in world travels, glassware, collectibles and high quality housewares. Everything seemed very reasonably priced AND it was very well organized. Though the sale was very busy, the crowd was managed very well. I chatted up most of Bonnie's crew and everyone was very personable and thoughtful, even though they were mobbed and the weather very hot. The second day was during a torrential downpour. Yes, I attended both days of the sale, because I lived close to it and the entire sale seemed pretty fun. I haven't been to estate sales for many years, but now i might start to attend Bonnies Vintage sales.

    Bonnie has been at this for years. She and her team offer a services where they come out to your…read morehouse and set up an organized estate sale with all of your junk and try to attract local folks to come buy it. Sounds like a good idea right? Well Bonnie and team dont quite have it down. . .their MO is to haggle with buyers to get the highest price from them, to say things like "We are not giving this stuff away, we are selling it." and demand that buyers give them the price they asked for. But really what is the difference between $2.50 and $1.00, if it means that the buyer is going to walk away? The pricer tends to overprice things, people want garage sale prices so the ones who are interested try to bargain (the others just walk away) and Bonnie and team wont accept this. Unfortunately this means that you are you going to be out the $1,000 that you have to pay Bonnie and you wont sell half of your stuff so you'll have to pay to have it hauled to the Goodwill. Not the greatest predicament!

    Cities Management - Attachment stating Exhibit A which was not provided

    Cities Management

    (61 reviews)

    Northeast

    As a resident of a condominium that is managed by Cities Management I wish to take this opportunity…read moreto recognize our Community Association Manager , Peggy Z. Peggy is responsive, knowledgeable, and exhibits a passionate understanding of residents' concerns as she applies the rules and regulations of the HOA. Within the past year there was a new resident who was receiving accusatory comments from residents, and then after receiving a formal advisory message from Peggy, the resident asked me what was going on, why was she being singled out. She had only recently moved in and she was so upset that she wanted to just pack up and move out. I talked to Peggy and asked her to have a conversation with the resident. Peggy did so in a compassionate yet rule-oriented manner. In fact within a few months' that resident ran for and was elected to the Board. On a second occasion within the past two months I personally was aided by Peggy after I filed a petition for waiver to the Board. I felt certain members of the Board were allowing the petition to fail, not on its merits, but because the deadline for a decision was looming and that would mean the petition would be allowed to die without being heard. I contacted Peggy for a ruling. She listened to my reasoning and realized immediately that the Board was indeed required to formally meet to hear the petition, or else risk facing liability. She was able to drill right down through the emotional rhetoric to the heart of the matter, requiring the Board to follow the rules of procedure. I'm not certain how many other properties for which Peggy has responsibility but it is reassuring and fortunate for us that Peggy is our Community Association Manager.

    Horrible Experience with this HOA, since we moved in 5 years ago our fees have more than doubled…read moreyet I think they maybe plowed twice this winter?! We literally just gave up and started shoveling our own driveway!! On top of that we had an extra assessment done that I don't even remember voting on or getting paperwork on... no idea what was done because nothing ever was...then asked to pay an additional amount we couldn't afford on top of the increased HOA fee. So we paid what we could and the rest was sent to collections where they are now making us pay way more and pay other attorneys fees. All they care about is money, yet they do nothing...I still have no clue what the extra payment was for! Our association doesn't even have a pool or park..so why do our fees keep increasing. They couldn't even come remove bees that were in our siding and told us that's our responsibility!! Unreal.

    Doro Real Estate - DIY bathroom project!

    Doro Real Estate

    (2 reviews)

    Wish I could give more than 5 stars!!! This is our second time using Aaron Rosell, and this time we…read moredoubled up by selling our old house and buying our new house at the same time. This is a daunting process to say the least, but Doro managed to make it not only survivable, but fun! Mike and Aaron provide the perfect combination of light heartedness and comradery to keep you sane and professionalism to govern you a flawless buying and/or selling experience. They seriously know their stuff and they work fast!!! We found a house we loved and Aaron managed to get us a same day tour, somehow had all the comps and info to us within an hour, and then helped us write up an ultimately winning offer before dinner that night. When it came time to sell our old house, they provided much needed guidance on list price and then helped us negotiate the 7 offers we got (because of their killer marketing) to ensure we got the best deal possible. If you want someone who knows their stuff, are killer negotiators, and will work their butts off for you, Doro is it!!

    Aaron Rosell and the team at Doro are truly the best in the industry. They were always responsive…read moreand going above and beyond in every situation to get us our perfect home. Through all of our showing requests and offers on various properties it always felt like we were the top priority. We are so grateful that we had Aaron recommended to us and got to work with him through this process.

    Christy Living

    Christy Living

    (31 reviews)

    Edit: Oh Janene. I was prepared to just leave you the blank 1-star review you deserved for your…read moreillegal business practices and just move on with my life. But see, now I have to share my story because your response reminded me how terrible you are. Long story short - don't apply to rent with Christy Living. Janene will add surprise fees to try to increase the rent AFTER you apply and she's given access to all your financial records. Then she will tell you that you only have 24 hours to sign the lease agreement in an effort to get away with it quickly. Minnesota Statute 82.78 prohibits rental services from advertising in a misleading way about fees, services, unit availability, or terms and conditions. Janene tried to sneakily add an extra $105 to our monthly rent for "pet rent" after we applied and were approved by her personally. Note - the application stated the rent for the property, and pet rent was not mentioned on her website, on any of her listings, or in the rental application I assume she drafted herself, given it's her business. I inquired about a property on July 15th via your website's contact form. Your leasing agent Heidi responded the next day via email. I informed her in my first email to her we were interested in touring the unit and that we had 3 pets. She listed the fees and utilities/fees for the unit as follows: "$1850 a month-you are responsible for all utilities, snow removal and lawn care. Pets need approval." We emailed back and forth all week with Heidi and toured the unit on the 19th and applied that same night. The instructions you're referring to on your website stated the following: "Before submitting your application, it is strongly recommended that you verify the property you desire is currently available (or has a unit meeting your needs, e.g. # of bedrooms, and amenities) by calling Christy Living at (612) 889-5100." Using basic human logic and common sense, most people would assume that they in fact do not need to call your rental office to confirm the unit's availability and amenities given they have toured the unit, are aware it's available, and have been corresponding with your own leasing agent for over a week. We're not the ones who made a mistake. We did everything we were supposed to do to confirm the property met all our needs. We told Heidi we applied to the property that Monday morning after we applied. Once again I mentioned my pets and offered to provide additional information about them. Once again, there was no mention of your pet rent policy. How strange! It seems like this policy only exists in your head. You strung us along another week and then emailed us at 6:00PM on Friday the 26th informing us we were approved and that we had 24 hours to sign the lease you attached, which included the pet rent you and Heidi conveniently forgot to mention for two weeks. You got mad when I pointed out all of this and refused to respond to my requests for more time with the lease so I could review it with an attorney. You just kept repeating over and over again it was our fault for not calling the office first to ask about a policy we weren't aware existed. You claim you decided not to rent to us because we were "aggressive", but we all know you just didn't want to deal with someone who pointed out to you what you were doing was illegal and a result of your own ineptitude. Like a child, you stopped responding to my emails because my partner left you a 1-star review that explained this situation truthfully. It's funny how you interpret anyone criticizing your unethical practices as threatening. I tried to smooth things over with you because you strung us along for two weeks and wasted valuable time we needed to find a new residence. Fortunately, we found a better place to live the very next day, and they actually were upfront about all their fees My request for you to drop the surprise fees was reasonable and is backed by the law. Like a true professional you stopped responding because you'd rather find a tenant you can scam than one who makes you adhere to the law.

    This is by no means a complete list of lack of professionalism displayed by property manager…read moreChristy Living - owned by Janene Christy. All documented and saved in my emails because psje cannot be bothered to pick up the phone or return phone calls, and communicated by email 100% after initial phone call. - Janene does not perform move out or move in inspections. She will not provide insight on property condition, just instruct you to return security deposit. I received a surprise bill later due to the action of tenant. I paid their handyman to redo work a master carpenter initially performed. Manager said there was a tenant complaint about the work and is forcing me to pay for the bandaid fix. - Janene sent me the background report for someone not applying for my property. Report contains sensitive personal information (salary, addresses, last 4 of SSN). It was also a bit of a bait and switch. She sent us the background check for someone she claimed was an applicant. Once we approved, she sent the rental agreement with the name of a different person, that was not nearly as qualified. - Janene lost my keys (or did not ensure proper return of all keys by tenants, hard to tell due to her lack of communication. Either way a set was missing) Ended up finding them. Billed me for new copies of keys anyway. - Janene scheduled repair without authorization. Notice on repairs lack sufficient detail. Will not pick up the phone or send detailed email. (most notices are about 2 sentences). Janene approved reimbursement of supplies we did not approve. She stated she will deduct supply from rental payment when we stated we would not pay for something we did not approve. - Janene threatened me - see screenshot - following posting of my review. She claims that she will have our rental license cancelled. - Janene sent an expensive appliance repairman who charged $150-200 for a service call, just to tell me the appliance was broken. There was no attempt at repair as far as I can tell. There was no warning on how much the repair call would be. Had I known service call would be so expensive I would not have bothered and just scheduled replacement. Repair company sent quote for replacement was 25-33% higher than big box sites for obscure brand, not high end. - Janene never informed us that a tenant moved out. Relisted property on Zillow without informing us, at a rate several hundred below what others are paying for units that are not renovated. Our unit is well maintained and has brand new kitchen and bathroom. - Janene pushed us for concessions to tenant such as early move in. Stated this is fair exchange in 'lieu of cleaning,' despite the fact that THEIR cleaner cleaned the property (paid for by previous tenant). - Janene lacked knowledge on housing rules regarding ESAs. She did not let me know that Minneapolis treats ESAs similar to service animals (applicant can't be denied on this basis and can't be charged pet fee). I had to do my own research, which I shared with her - Based on latest contract Janene wanted us to sign, it is clear she primarily wants to do the easy work. namely listing the property on Zillow and background check, which we can do ourselves. We had to fight for move out inspection to be included. Viewings seemed to be via lockbox rather than showing the property in person, and we say this because she was super vague about the condition of the property. ----------------- Edit: I saw Janene's response here. She claims we can't afford her and we don't believe in maintaining our property. The first claim is presumptuous on her part and the second is an outright lie. We chose her based on her reviews though we now realize that she probably has all good reviews because she threatens people who post critical reviews. 2nd - We literally spent $30K on updates and repairs on our property in the last 5 years which she knows about, and in the nearly 5 years she 'managed' our property, we only refused 2 requests. The first is new kitchen window treatments. The second is a cheap workaround due to shoddy work performed by her own handyman, that she refused to explain to us. Let me repeat, she expected us to pay for the bandaid fix for the shoddy work of her own contractor. She said she would do it anyway and take it off our rent payment. (The nerve of this woman.) If anyone is interested in talking to me about working with Janene, I would be happy to talk to you. Obviously you can make your own assessment. You might also want to read the hidden reviews here and consider that she likely threatened others into taking down bad reviews of her. Obviously her attempt to bully us did not work. (As for the different account names I have used on google review and here - I have used various email addresses over the years (yahoo, gmail, protonmail) using maiden name or nicknames. And I match website username to the email address).

    Verve Realty - realestatesvcs - Updated May 2026

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