*** WARNING FOR POTENTIAL CUSTOMERS ***
*** Shane still owes us money ***
I wish my husband and I could write an awesome review as we were so excited to get a puppy from Shane and participate in kennel activities, but our experience is very far from it.
This is a warning for new potential customers so you don't fall into a "trap" of lies, empty word and charm as we did especially since he still owes us money.
When we began to look for our German Shepherd we did our research and all looked well -- reviews are great, social media following was positive and strong, many of his clients speak highly of Shane - we saw no red flags.
In the fall 2017 we have contacted Shane regarding a long coat female puppy, he was great at providing information and going above and said that he will arrange a visit with a female/dam that was going to be breed as we wanted to see the parents in person and get familiar. We never heard from him.
On the beginning of the year 2018 we contacted him again regarding advice and learned that the part owner of the female was supposed to reach out to us and never did. Which we thought that miscommunication can happen -- all is good.
We had no idea that his words are just empty word and lies.
Shane shared the options we had which were slim (only one coming litter with potential long hair) and the same female was still going to be breeded soon. He mentioned multiple times that she is 2x time top female in US and all kinds of other accomplishments on her resume.
We were going to meet in person so we can meet the parents and Shane canceled on multiple occasions.
Breeding was about to happen so we have put down $500 deposit and send contract and all was fine. When we wanted to meet then -- suddenly Shane had excuses how busy he is and that he has no time.
Then when we started to prepare our puppy's files (the cost is $2,500 $3,500) -- Pedigree history , etc., and started to search all the achievements that Shane said that the parents have -- non of it was documented online.
Once we started to ask about it -- his fist response was that in 9 years he has never had anyone asking about it and in condescending tone deviating from simple specific answer.
Then he just stopped responding completely.
He did not let us know if pregnancy was confirmed.
He did not let us know if puppies were born.
He did not let us know if there is a long hair female in the litter.
He did communicate with us at all.
About a week before our estimated time of picking up the puppy and bringing it home - I have contacted Shane 3x times and no response.
I will mention again -- he has our $500 deposit.
My husband contacted him 2x times and the second time he finally responded when we mentioned that we want our money back.
First he said that there was no long coat in the litter.
Then he said that the female did not get pregnant.
Again - no straight story.
Shane said and we have it in writing that he will return our deposit since he has no dog for us.
He tried to offer us 13 weeks old female that he imported from friend from Portugal for $3,500 and we had to pick her up within 24 hours.
We declined and agreed to deposit return.
Almost 2 weeks go by and we hear nothing. We reach out to him and he had several excuses why he did not send the deposit back -- that he has no money, that we have no idea what the kennel is costing him , etc.
He ended that we should have money coming weekend as people are coming to pick up their puppies and pay him. That he will send a check on Monday.
Again - no check arrived and now he is ignoring our communication.
My husband and I are big fans of privately owned business and we love to support individuals but only those who carry integrity and do not steal money from people.
I would not wish our experience to anyone and would not recommend this breeded at all.
Stay away from him. read more