I feel so lucky to have found Darrin and D&T Elevator. My father was stuck in an elevator. Darrin…read morecame on a Friday night after work to figure out the problem, get things moving and returned early on a Sunday morning to ensure that the elevator was working correctly. My father is unable to get up and downstairs without assistance. We are so appreciative of D&T Elevator to work after hours during an emergency. Thank you Darrin and D&T Elevator.

Darrin and Travis are the best. Competent, efficent, prompt, professional and courteous…read more They have over 20 years eperience and I would highly recommend them for any and all elevator issues you have.

Crown Elevator, simply stated is outstanding. From Mike the Service Manager, with Becky answering…read morethe calls and Dawn doing her thing as well, you just feel good doing business with them. They service our elevator on LBI, NJ and always trust them - great value with high integrity, professionalism, quality! Thank you Crown!

Honesty is the most important thing to me when I'm letting someone work on my elderly parents…read morehouse. The Crown service tech was very professional and very experienced. His assessment and repair of my elevator saved me from being scammed by another elevator company that wanted almost 6000.00 to replace parts that were in perfect working order. I have signed a 2-year service contract with Crown. 3 words to describe this company. HONESTY INTEGRITY EXPERIENCED

Do not use this company. They are very disorganized and unresponsive. Their "turnkey" process…read moreinvolves multiple hand-offs at every stage, so no one is in charge of the job. We hired them to install a wheelchair lift in our home as part of a major renovation. As soon as the contract was signed, we had issues. Everyone you deal with is pleasant, but no one feels any need to fix problems or deliver results. Our "project manager" even messed up the measurements for the shaft we constructed so that when we finally took delivery of this thing (after I had to step in to get their permits), it didn't fit in the space! We were looking at complete demolition of months of work, but then the installation team figured out a way to make it fit. I got the impression the installers were the only ones who actually understood the equipment they sell. And here's the best part: 4 months after we moved back in and started using the lift...it broke! Oh, wait, there's an even better part: today they told me it will be at least $400 to come fix it - maybe more if it takes over an hour! Don't be taken in. They are nice people, but until you get to the installers, you're in for a world of frustration.

Trent and his crew were informative, honest, and responsive. They got an elevator in for my…read moredisabled father relatively quickly and did great work. Highly recommend

Very happy we were recommended to this company from another building owner…read more We had problems with our only elevator at one of our buildings for years it always seem to be out of order. At a benefit dinner I meet this business owner that highly recommended this company. I can't wait to see him again and thank him. Excelsior repaired the elevator for less than I already wasted in service cost from our old company and their annual service contract is extremely less than I been paying for years. Very professional and knowledgeable.

Excelsior Elevator was supposed to start an Elevator Renovation Project in my building & on…read moreJanuary 5th ,and complete it by yesterday, but did neither. Residents of a seven story residential building have been without elevator service for many months. There was supposed to be a working elevator today. Instead, Excelsior was banging away today throughout the day. I called Excelsior earlier today. Excelsior refused to provide me with any information. This is a residential building in which elderly and disabled individuals have been stranded without elevator service since early January, with no end in sight . I learned from the City of Long Beach Building Department that Excelsior hadn't applied for permits until the last minute, by which time it was too late for the City of Long Beach to review and approve permits in time for the project to begin on January 5th. Excelsior had the contract more than SIX MONTHS prior to January 5th, but couldn't be bothered to apply for permits. Excelsior is well aware that two RESIDENTIAL buildings are affected. Excelsior could have had its workers work longer shift, or work on weekends in order to ensure that its project would be completed on time, but didn't. After all ,it's not as if the owner of Excelsior has been & is without elevator service due to his own negligence. I would advise strongly against hiring a company which does not complete an elevator renovation project by the promised end date, and which can't be bothered to apply for permits until the last minute.