I was pretty much done with a "pest control" service after I had my first and last bad experience. I never needed the service, but it had gotten so bad this year and being a single mom I had to do something about the spiders! Vertex caught me at the Twin Falls County fair one afternoon with a drawing to win a year of free "Pest Control" . I laughed and told my daughter, " boy I need that if it only worked! Just a waste of money!" I had recently had a pest control company out not once but twice and it seemed like the spiders were twice as big and more of them after they came the second time. As we laughed the guy at the booth started talking to us... great!!! I walked over to him practically rolling my eyes, but he was super nice. He asked me what had happened and I explained. He went on to tell me the entire story about how this was a family business and what the chemicals were made of and they were non toxic to animals and how they laid the foundation and basically the whole nine yards. It struck my interest, but not yet convinced I kind of wanted to walk away, but something wouldnt let me. He then said He GUARANTEED his services! And because I had already paid full price for someone else to come out TWICE, if I would try thier service he would give me a big discount for trusting him... I thought about it.. ok what the heck, I could trust him and either have spiders or maybe it would work.. A couple of days later. Tyler showed up with a smile, exactly on time, explained everythimg to me again. After he was done with the outside he also explained that the other company had not dewebbed or take nests or any debris down as they were supposed to... Thats a HUGE part of why they were coming back. He covered everything! And my kids even liked him! He also explained how I could get even further discounts as well. I have not seen a spider since that day! Tristan came today with a smile, on time and we did the exact same thing! I am so happy that I took a chance on these guys! If you want the VERY BEST IN PEST CONTROL AND CUSTOMER SERVICE look no further Than Vertex! JENNIFER BRYANT read more

Excellent service! I'm so sorry I'm getting your review in so late. Michael has been out to my house twice now as my new service tech. Both times he has done a wonderful job. I have a serious phobia of spiders as I have written in previous reviews, and he understands my level of concern. Thank you again Michael. This is going into my second year with Vertex and I'm so thankful I decided to go with them. So far so good. We have just had a few real hot days in a row so that means the creepy crawling eight legged eight eyed are waking up!!! Yikes! And all those things they like to eat as well. Yuck! If you don't want them coming in your home or eating all your flowers. You definitely need to get vertex out ASAP. Throughout the fall and winter my service of course continues yearly so they continue to treat under the house thank goodness. So nothing should be alive under my house creeping up. Hopefully this year I won't see another wolf spider the size of my hand. IN MY HOUSE! They even keep control of the bees outside. You really can't go wrong with them. I couldn't be more happy. Like I said I will definitely update when a couple more weeks go by and I see that nothing has survived the winter. Or woken up and walked up to my house. read more

I needed pest control service after my wife noticed spiders in and around the house. I asked the owner of Tailored Living of Boise who had just finished adding storage cabinets to the house and was meticulous with his work for a reference. He suggested Vertex Pest Control as a good quality company. It is local and family owned, similar to his business. That is a very good thing because they have more at stake than a major national chain does. I called for the appointment and it was amazing. I actually spoke to a human being who was kind and patient and precise what I could expect. So far so good. Morgan arrived the day of service. I told her I wanted to watch how she did her job. She was showing me were the wasp nest were (all eight of them), plus where the earwigs, and the ants play. The routine was spraying 5 feet from house and three feet up. She was very through with everything. She was friendly and conscientious and a good employee. I was very happy with the entire service. I would recommend the company without reservations. BTW I am 74 yr old retired University business instructor now living in Meridian Idaho,NOT SAN FRANSICO Communist Nation. 111 read more

We've used Vertex for over a year and have been extremely impressed with their service and products used. Before we started using Vertex, we had a bad problem with wasps, spiders, ants and flies. Since using Vertex we haven't had a problem with any pests or insects. The greatest part of Vertex is that even if their initial treatment doesn't fully cure the pest or insect issue, than you can simply call them to have a technician come back out and re-treat your area at no cost. They truly stand behind their product and service. Unfortunately we are moving to another State where Vertex does not service, otherwise, we'd definitely continue using Vertex's services. Lorne does an extremely thorough and efficient job and we're always pleased with Lorne's services as the technician. If you're in need of a pest/insect remedy company than I'd highly suggest not just settling on a company that offers pest/insect remedy services on the side (i.e. a lawn company, etc.) and go with Vertex, a company that you can trust will get the job done. I can promise you that you will not be disappointed. read more

Bradley did a terrific job in his visit today. He listened carefully to any concerns we had and provided his expertise and ideas in approaching the results we were needing. He was very thorough in not only directing his attention to the specific pest issues we had but also in performing a general review and preventative treatment of the exterior of the house, the yard, and specific interior spaces such as our garage. New construction near our home has required special consideration for rodent migration and Bradley did a review of our bait stations and made appropriate modifications. His communication on all of these actions was outstanding and I greatly appreciate that attention to detail and customer service. A superstar experience from beginning to end. Vertex has been one of the best home service businesses I've encountered. Kudos on your work ethic and your dedication to your customers! read more

I am very impressed with Vertex. Every service tech is friendly, thorough and so conscientious. They all show a caring and friendly attitude with a pride in the quality of service they give. Adam was our tech recently and he was just great. Explained what he was using, what it does and why they use this particular product. I am very picky about my pest control service. Before I moved here, my son, who owns his own Pest Control company serviced my home. I judge service by my sons business model. He was so honest, caring and loyal to all his clients. That's what I had hoped to find here. I tried one company but didn't care for the way they did business. Then someone recommended Vortex. I have been so pleased with the service they provide. I've used them for a year is so now and I don't think I'll need to ever change. read more

2nd visit. Tyler advised services he would perform Offered help to move items. Answered all questions and gave appropriate explanations. Incredible results from this product. Haven't seen any wasps since initial treatment or any critters around property for weeks Yea!. Explanations to receive additional discounts Great! This co. has the best response to satisfy , inform of any co. I've done business with since moving here 1 year ago. Much relief that I don't have to be creeped out by unwanted critters around or entering house. Most impressed by all services from office to premise visits My sincerest congratulations and thanks to all who have made me feel comfortable. AND Thank you Tyler! You're an incredible young man! Pleasure doing business with most reliable company. Pati A. read more

After living in this house for more than 20 years, I had about given up on living here pest free. From spiders and ants getting into the house, and the rodents tearing the yard apart, I figured it was just the way life was out in the country. Then I heard about Vertex Pest Control. We have been using them for a few years now, and the impact they have had on our pest problem has a been dramatic! They are thorough and really care about doing a good job. They are determined to eliminate pests from your home! Vertex is a MUST HAVE. They have more than paid for themselves with peace of mind. And it is such a nice feeling to not worry about our guests finding or being bit by a spider while staying with us. I recommend Vertex Pest Control to everyone! read more

We couldn't have asked for a better experience with our first pest control company. Vertex did a great job every time they came out for their quarterly inspection and service. They have an awesome no cost additional service policy that allows you to call them to come service the house again anytime in-between scheduled service. They also have an amazing money back guarantee. That's how confident they are with their service. Their office is always extremely nice and responsive, and they were always able to get someone out to our house within 1-2 days. Even when we moved to southern Idaho, they transferred the service and didn't miss a beat. I highly reccomend anyone that is looking for a local pest control company reach out to them. read more

Vertex has been great to work with. I am on their quarterly service plan and they always show up when they say they will. Also, we have had a few "call backs" on some areas outside the home, and Vertex is all over it! They come out and take care of whatever issues we are having, next day even! Recently relocated from Nampa in July 2021 and have seen a huge reduction in pests at the new home in less than a year! Their website is also very user friendly. They upload pictures of my closed gate at the end of each visit. They also list the products that were used around the home. I have referred Vertex to a family member, and he has had similar great experiences. Highly recommend! Thank you Team Vertex! read more

We've been with Vertex since last fall and have received the best pest control support. We had a field mouse, spider, ant, and a few other pests issues at the time. They not only provided amazing information to explain how I can do my part, but in only 6 months our pests are almost completely gone! The service technicians provide great customer service and always brief us before they leave so I know exactly what they treated. I am always curious about things so I ask a lot of questions. They always make sure I receive the appropriate answers and provide great down to earth explanations. They also offer a military discount! Overall, we will never look anywhere else for our pest control! read more

Never did I think I would be so pleased with a pest control company that I would write a review, but Vertex goes above and beyond the norm. Right from the start they answered all my questions, and had me scheduled with Adam within the week. Adam and his colleague were considerate and knowledgeable, and explained how everything would work, timelines, and pet safety tips for my dog post spray. I was originally having a spider issue, but they found a bunch of wasp nests that I didn't even realize were there! Don't waste another minute when considering a pest control company, Vertex can definitely help with anything you may need. read more

The service went great. However, they said give a $10 discount off our bill for every positive referral I gave at designated sites - up to 4. So, I sent those recommendations. Their offer is NOT a true statement!!!. But, what they don't tell you is the that . THAT DISCOUNT IS ONLY AVAILABLE ONCE PER YEAR . . . even the technician today said . . . . yet yep yep send in those referrals to get your discount. I asked, like last year and he said YES YES!!! Maybe, he gets a commissions but I sure did NOT get a discount. I liked their service - I do NOT like their honesty or practices. I will be looking for other options! read more

If you need to spray for bugs, I Highly Recommend Vertex Pest Control ! My husband and I learned about them at the recent Boise Home Show and the representatives were very knowledgeable and explained their services completely. I chose them because they use Pet Friendly means to control pests! Our technician, Mike, performed our service today and was More Than Happy to answer our questions and explain everything he did for our first service. When we've needed to change our dates because of our crazy Boise weather, they were All very nice and accommodated my schedule. I am Very Happy I chose Vertex! read more

I've had Vertex as my Pest Control Service for many years. They always do a great job and are more than agreeable in case a "touch up" is needed between scheduled services. Today I had Teo who was extremely polite, thorough and friendly. He gave me a "heads up" as to when he was going to arrive and that really helped with planning my day. All the technicians I have been serviced by with Vertex have been more than timely, spot on with any problems, responsive, courteous and careful with neighbors property they have had to tread upon to reach my upper windows. Reliable, professional and fair! read more

Greg thank you so much again for coming out today. I'm sorry I was working remotely at the same time you were here. My son said you were very thorough. I really appreciate it. I also went to Lowe's today and bought several more sticky traps. We now have two on both sides of every entry point. It's okay about the black widow web. I water out there every other day and that's how I saw that giant web appear so quickly. I know we've got all kinds. I'm getting ready to bomb the place. Thank you guys for helping me through this and being patient with me. Greg thank you again for painting the house. read more

Just had our house taken care of for pest control, by Robert, who was so amazing, efficient, informative, his customer service "excellent". We are so happy that we chose Vertex. It's no wonder they were voted the best in Burley, Idaho. I am positive they are the best Pest Control everywhere they are located!! Also I want to mention the girls that answered the phone when I called with questions. They were great, again, so helpful and nice. Very impressed with Vertex Pest Control. I will be telling all of our friends about Vertex Pest Control, they are absolutely the best!!! read more

This is hands down THE BEST Pest Control company we have ever used! Curtis was so professional and polite while communicating what services he provided. He noted additional services that they provide (and that I desperately needed) at a very reasonable price. This company gives you top service while treating you like family. They service both our home and workshop/barn at a reasonable price on a quarterly basis and at no additional cost if I see insects or critters in between scheduled service. Call today to schedule your best pest control service!! read more

We have had a number of other pest companies come to our door soliciting their services, but every time I tell them we are exceptionally pleased with Vertex. They are prompt, courteous, efficient and focused on customer satisfaction. They made a special trip out to take care of two needs that arose after our latest service. Robert listened attentively, inspected the issues we brought up and addressed them, then reported back with what he observed and how he addressed them. We highly recommend Vertex to anyone we know looking for pest services. read more