I really wanted to like her, especially because she had a great personality, said all the right things, and had good reviews. Unfortunately, she really let me down. I took her suggestion to cap my tooth, but then had to experience it falling out a few days later while eating. She then booked me with someone in her office who put it back in the wrong way, causing me great discomfort. So I then had to remove the cap again, and found there was even some cavity left behind that she missed. It is really sad because I liked her, but when she kept making mistakes, didn't take responsibility ("it's the vendor's fault for giving me bad cement"), and even put me through hoops to get half my money back and then refused to follow through ... unfortunately, the best I can say is that I am deeply disappointed. read more

I'm not a fan of this office. I think the professionalism is low as is the skill level of many of the staff here. I had high hopes for this office as it was purchased from my retired dentist about five years ago, but since that time I've continually received disappointing service all around. Their old hygienist, Brian, was incredible, but since his departure there has been a big gap in this department. Every time I go to the office there is a new person with varied degrees of experience, it's really a crap shoot what level of care you'll get depending on their rotating staff. I have experienced issues with billing and payments with them and do not appreciate the attitude received for issues of their own making. Overall I find this office disorganized. They need to bump up their skills and customer service in order to maintain their patients. If you know of a good dentist, leave me a comment, I'm looking. read more

Friends recommended Dr. Vazquez when I told them that I was in search of a dentist after my doctor of 30 years retired (and I didn't bond with the new practitioner). They both said they loved her, so... I decided to give her office a call. Getting an appointment was easy and the receptionist worked with me to verify insurance and other details so I would have to worry about that on the day of the appointment. Great! When I arrived at the office I felt like I'd joined the modern world. Not that my old dentist's office was dingy, but this place felt designed to calm and provide care. There's a lot of technology going on that my previous dentist hadn't adopted yet. An electronic new patient questionnaire was new to me, for example. And, the digital x-rays and sharp photo images of each tooth that Dr. Vazquez both used for the exam AND to explain to me what was going on in my mouth were excellent tools that I hadn't experienced before. Importantly, the technology was used as a tool for the staff and me. I never felt like we were serving technology or anything was done to me because the machines wanted it that way. Every person who worked on me was friendly and looked me in the eye. The dental assistant started off by giving me a road map of my visit so I would know what to expect (xrays, then the doctor would look at them and do an initial assessment of my mouth, then examination for gum health, then the hygienist would do his magic). They were very clear and careful throughout my visit. And, friendly. Did I mention friendly??! An unexpected plus was that Brian, the hygienist, prefers to work with manual tools and not with the damn Cavitron. He said he'll use the machine in specific circumstances, but likes the tactile feedback he gets with manual tools and thinks they do a better job anyway. Their post visit follow-up is great, too. When making an appointment for some follow-on work (replacement of a 30-year-old amalgam filling) I had some questions that I hadn't thought to ask the doctor. The receptionist noted my questions, and by the time I had gotten home I had an email telling me what the doctor said about my questions and a confirmation of the new appointments. read more

Quick update: Dr. Vazquez refunded my dental exam charge. This came after emailing her and saying that I would elevate my concerns. This is fair and appreciated. Yet, I still can't speak well of how I was treated, and how it appears that her office makes decisions about patients. read more

This might be the coolest dentist office I have ever encountered! Dr. Vazquez and her staff are nothing but amazing! They made me feel extremely comfortable, and welcomed the moment I set foot in the office. The staff there are top-notch, and very professional. Give me any doctors office that can make me laugh, and I am sold. Brian, one of the dental hygienist has been cleaning my teeth for over 4 years now. So when I recently found out that he had changed offices it was only right to follow. If it isn't broke, don't fix it. Dr. Vazquez is exceptional. Very knowledgeable at her craft. I would strongly recommend Dr. Vazquez and her staff if anyone is seeking recommendations. Dentist office are not normally the most welcoming, or an exciting event, but it is definitely a necessity. This office/team are no joke. Check them out! read more

I had an amazing experience here! Dr. Vazquez is an amazing dentist and her assistant Christina is awesome. I went in for a crown prep and the appointment could not have gone any better. Dr. Vazquez is kind, caring and easy going. She does a wonderful job of putting you at ease in the dental chair! She gives you the step by step process as needed so you know what's going on & my comfort was always a top priority. I had a cleaning a few weeks ago with Brian as well and he is a fantastic hygienist! I will not go anywhere else! When I go in for a teeth cleaning I like to sit back and try to relax. I'm not into chatting it up and my last dental hygienist was chatty. It was a turnoff. I feel like Brian really senses the type of patient you are & if you're into silence then he respects your mood. My fiance and I are both super happy with Dr. Vazquez and her staff. Their office is beautiful and has cool views of the city, which definitely makes the experience of being in the dental chair more relaxing. If you need a great dental experience or are feeling fearful of the dentist I recommend Dr. Vazquez. She will put your mind at ease & your time in the chair will feel like nothing! read more

A friend referred my husband here and then my husband referred me. I love how thorough and friendly they all are, specially since I don't like going to the dentist. Christina is great too! She is very patient and super nice. Brian did an awesome job with the cleaning and Mano is great with scheduling. So overall a dentist you can trust! I definitely recommend this ;) Another good thing is that when you go they don't make you wait. The view is gorgeous from the office. read more

Dr. Vazquez and her team offer some of the best dental care I've ever had. They are patient, thorough and kind. From my first appointment there, I had a much clearer understanding of what was going on with my teeth and jaw. I have soft enamel which is prone to cavities, so I appreciated that they didn't lecture or shame me about the inevitable cavities. Dr. Vazquez and Brian were clear and informative, answering each of my questions directly and explaining the next steps necessary to improve my dental health. Honestly, this is the first time in years I haven't dreaded seeing a dentist! The excellent views and tastefully decorated office don't hurt either. read more

Veronika tried to reschedule my appointment several times over many months to an earlier time in the day, and I was very clear that it was not feasible. She could have either asked me to reschedule the appointment to a different day, or cancelled my appointment with adequate notice (during one of these many phone calls). Instead, she cancelled my appointment the day of. It was clear that she had a gap in the appointment time, and did not want to "wait" for my appointment. No apologies either. I would not recommend that you trust your smile to someone with such a poor work ethic. read more

I've been afraid of the dentist since I was a little kid and spent most of my twenties avoiding the dentist entirely. Last year I cracked a back molar and had to finally face the fact that I would need to go to the dentist to get it fixed. I found Veronika Vazquez via yelp reviews and booked my appointment and the rest is history. The office itself is like something out of a dream - clean, modern, and welcoming with spectacular views of the city. The equipment is all state of the art and makes exams and treatments quick and efficient. Dr. Vazquez has the most impeccable bedside manor - she is patient, thorough and takes the time to explain what's happening during every part of your appointment. They are so fantastic about reviewing your insurance coverage and clarifying any and all out of pocket costs. Finding Dr. Vazquez feels like a gift and I'm so glad to have a dentist like her. While you never want to go to the dentist, she makes it the best possible experience from start to finish. So much love to her and the team for taking good care of me and helping me overcome my fears! read more

I can not say enough wonderful things about Dr. Vazquez. I have been a patient for a couple years now and have had a lot of dental work in that time. Dr. Vazquez has taken excellent care of me! She is very knowledgeable and is also clearly passionate about the aesthetic, taking care to get things perfect. Dr. Vazquez spent a lot of time and effort putting 4 beautiful veneers on my front teeth. After several visits, I had a gorgeous smile. Fast forward a few months and I knocked out a couple of the veneers (and the teeth below them) in a hiking accident. Even though it was a holiday weekend, I was able to get in touch with Dr. Vazquez on her cell phone and she immediately swooped in to take care of everything. I went in to see her first thing the next day and she got me set up for an emergency root canal and a consult with a periodontist, and got me set up with a crown within the next week. I feel so lucky that I had Dr. Vazquez to get me all fixed up and good as new! read more

Had an awesome experience her.e I hadn't been to the dentist since I was in college a few years ago, and was a bit nervous but working with Veronika and her team was breezy. Veronika and Porscha (her super friendly dental assistant) were as knowledgable as they were friendly. They answered my questions in terms I could understand, and went out of their way to point out things on the xrays and thoughtfully explain them to me. Had two cavities filled, was done in less than an hour. I had a cleaning done as well--have never seen my teeth looking so white! read more

I chose this place due to the convenience of it being a few floors below my orthodontist office. Everything was great but recently things turned for the worse. I had to get my teeth filled but I had to come back because they left residue in the fillings so I had to take time off work just to get it fixed. As an apology I got the fillings the second time round for free (I'd be appalled if they even charged me for their mistake) as well as a free cleaning. I did pay full for my fillings it's just when I got them redone THAT was free so I still paid for fillings. So free cleaning comes by but I'm hit with a charge which I'm ok with BUT they never notified me I'd also have an exam which was Ms. Vasquez checking me for 5 minutes. That alone was an extra fee but as I said, whatever because the cleaning was free. I misplaced my receipt and later on asked for a copy and was told I owe them money ?!?!?! But the day of I paid for everything and was even told my past credit has been applied so I only owed a smaller amount for the cleaning. So after flipping my house upside down to find the receipt I had to prove to them I paid or else I owe them the fee... and another weird thing is they lost my X-rays. When I had my first ever consultation they had it pulled up on the computer. The second time I came in they said they didn't even have my X-rays I almost fell out of my seat. I didn't even want to argue at that point after 10 minutes I cooled down and sent it to them again because they probably just forgot to save it, whatever. The dentists here are super nice and know what they're doing tho but it seems like the receptionists are unorganized. Each time I come in it's a new receptionist. I am also a pretty patient person since I work in hospitality as well and try to be understanding but this really was so disappointing because I love the dental staff. Just don't like how I felt cheated out of my money. Not coming back here again. Which sucks cuz I really liked this place but... to each their own. :( was a very bad start of a birthday so I believe that's why I'm extra annoyed off this situation. read more

Smile big with your pearly whites! Dr. Vasquez and her team are great! Professional, friendly and very accommodating with getting you in as soon as possible. The space is also beautiful with a great view of the city! I couldn't be any happier with my new team ;) read more

It was my very first time to do whitening, and Dr. Vazquez did a wonderful job. She didn't just make it white, but also made it prettier and more natural. I love it. Just like magic. And Brian did an excellent cleaning. If you want your teeth healthy, you need to go to see Dr. Vazquez & Brian. read more

My overall experience with Dr. Vazquez has been quite amazing and I can now say that I am not afraid of going to the dentist anymore. The front desk staff is always super friendly, explains thoroughly if you have any questions on billing, inquiry on insurance coverage, making follow up appt etc. I love the way Dr. Vazquez office set up their appointment reminder. Rather than giving me a single phone call, email and text reminder really help for my not so great memory. Her office has a breathtaking view of the financial district and staring at the city view instantly made me feel at ease. During my initial check up exam and x-ray, Dr. Vazquez was friendly and really cared about getting to know me. She was very thorough in explaining the result so that I understood the state of my dental health exactly. What I appreciated the most is that she was so considerate in consulting me on what dental work needs to be done. Instead of telling me all the works that need to be done and overwhelm me to decide right away like my previous dentists have, she planned my treatment based on priority and urgency. She also recommended them based on my insurance coverage for my best interest. During my exam, she found one of my fillings was decaying and that was my most urgent priority. Dr. Vazquez's team was quick to set me up for the following appointment to take care of it. One top of all that, she was very gentle when cleaning and working on my tooth and always checked to make sure I am feeling okay. My husband and I are both so happy with our new dentist and will continue to see Dr. Vazquez and her team. read more

I enjoyed my first visit to Dr Vazquez's office and am very glad that I've finally found my go-to dentist and dental hygienist in SF. I visited another dentist's office in January after I relocated to SF. Unfortunately the dentist sold his practice and semi-retired shortly afterwards. I'd been on limbo for my dental care since. The dental hygienist, Brian, did an excellent job in getting a full set of x-ray for my teeth and cleaning. Dr. Vasquez walked me through the x-rays with me and discussed treatment plans with me. She is polite and patient. Overall I was very pleased with my experience and highly recommend this practice. read more

I went to Dr. Vazquez after I had some negative experiences with my previous dentist - two colleagues had independently referred her to me. I felt home the very first moment I walked through the door. The staff is extremely friendly, and you can tell that they are treated very well and enjoy their work. I don't recall having laughed at the dentist before, but this time I was smiling during the whole visit. They did a very nice job on my cleaning, and Dr. Vazquez is extremely cautious, personable and friendly. Thumbs up! read more

I've had a great experience with the folks at Dr Vazquez's office. As a transplant to SF I had tons of people refer me to their dentist but I decided it was better to go my own route. I landed with Dr. Max and I couldn't be any happier. He has great bedside manner and makes it very clear what is going to happen and works to minimize discomfort and makes sure you're getting the best possible treatment. I've also had Dr Vazquez do some work too and she is just as good an just thorough. Besides a team of great dentists Mano at the front made sure all my insurance (which is bizarrely from Delta of WA) and paperwork was correctly processed and I didn't have to worry about a thing. So great people and great experience. Oh and one of the best parts is the location with great views of Downtown and the Bay! Definitely recommend the quality and professionalism of this office. read more

Veronika's office is great! All the staff is super friendly and professional, the waiting time was minimal, and I had an overall great experience with her! Totally recommended read more

I have been going to Dr. Vazquez for just under a year now, and she is best dentist that I have ever visited. She and staff are friendly and dedicated to their work. From first time that you visit, it's easy to see that they truly care about their patients. Visiting the dentist is not a chore with this team as they make the experience easy, enjoyable, and (almost) therapeutic. Also, the office has great views of downtown SF and good music to keep you company during your visit. read more

I was given a voucher for a checkup and cleaning through affiliation with O Positive, a festival that brings health practitioners together with artists who perform aT the festival in exchange for healthcare in either a pop up clinic or, as in this case, at the office. Dr Vasquez generously donated their time to this cause and she and her staff provided great service. Brian (?) was very gentle but thorough with the cleaning, which gave me an overall pleasant dentist experience. For me that's a first. :) read more

Dr. Vazquez, Mano and the rest of her staff are awesome. The office is efficient and organized. All the forms are online and quick to fill out, easy appointment scheduling and I was in and out in 30 minutes to get a cavity filled. Everyone was very friendly and helpful. They even send new patients Starbucks giftcards which, of course, sealed the deal for me! read more

Had my teeth cleaned by Brian the hygienist. Brian was professional, courteous, and efficient (and actually kind of funny - which made me sort of forget that there was someone scraping away at my teeth). Good job, and good experience overall. 5 stars! read more

It's 8am and I'm at the dentist and I'm not even mad about it. I Highly highly recommend Veronika. She is wonderful, her team is great, and they are incredibly hospitable, they even make you feel *comfortable* and that word shouldn't be used with dentists. :) read more

I've been going to Dr. Vazquez for over a year now and I love her and her office. They are always extremely friendly, very professional, and highly competent. I recently asked about teeth whitening, and Dr. Vazquez gave me a very thorough explanation of the three ways to whiten teeth and the honest pros and cons to each, not pushing me towards any one way. Compare this to my sister's dentist, who tried to pressure her into doing in-house whitening since he would make more money off of in-house whitening. Suffice it to say that I trust Dr. Vazquez, and am very happy with the dental care I get here. Plus they have the cool new high-resolution x-ray machines to look at your teeth! read more

Dr Vasquez IS amazing! I went to her to replace a crown, and she noticed something amiss. Mine was just a tooth without a crown in an otherwise healthy mouth. She did a CT scan and found a bean-sized abscess IN MY JAW BONE. My jaw and I have benefited immensely from her experience and knowledge. She's a joy to be around. I arrived "scared of the dentist" but her easy-going personality and humor settled my nerves. I left her office calm, happy, and well informed of how we would address the problem. Dr Veronika is an excellent, kind dentist. Her office is gorgeous and she makes the whole experience more like a pleasant spa visit. I highly recommend her! read more

Dr. Vazquez has a great team that work amazing together. She provides great care and builds patients confidence by providing a honest conservative treatment plan. She uses the latest digital radiographs, along with providing extremely helpful intraoral pictures to really help see the areas were old fillings are failing and how much tooth structure is remaining, along with which options a patient has available to choose form in making a decision as to how they want to replace the old filling. She is very well spoken and has a great since of humor. I would definitely recommend this office to anyone looking to find a great dentist! read more

Dr. Vazquez and her staff have delivered efficient, courteous, and kind dental care with every visit I have had. The office is lovely and very well run by Russ. Claire her hygienist has been instrumental in teaching me great tips for a stable and clean mouth so each cleaning is low key. Dr. Vazquez is patient and very able to answer questions and recommend a thorough treatment plan. All this and warmth and humor too! Come on in you won't regret the choice!! Plenty of parking nearby and great shops and restaurants in the area. read more

I decided to book a cleaning based on the reviews and the location. The receptionist was friendly over the phone (you can also book online but I haven't tried that yet). Shortly after the call, I received a registration email as well as a reminder for the upcoming appointment. Pretty useful. The location is conveniently within walking distance from Fi-Di/Chinatown. I arrived 15 minutes early to fill out some forms. Everything was done on a computer in their office, very easy. Because I was a new patient, the dental hygienist let me know that it was their policy to take a full set of dental x-rays. He also explained that they would be covered under primary care and wouldn't cost anything extra, which was nice. I hadn't seen a dentist for almost a year due to moving and not having insurance so there was some buildup. The hygienist mentioned that the cleaning might take longer than normal because of this. Even so, he was very efficient, and also considerate not to irritate some sensitive spots on my gums while he was cleaning. Afterwards, Dr. Vazquez came over to do an oral exam and also talked through my dental x-rays with me. She mentioned that I might need a filling, but was not pushy about having me come in if it wasn't necessary. I was in and out in about 45 minutes A positive experience overall. Makes going to the dentist easier. read more

I had a great experience here! Mano at the front desk was kind and very helpful in clarifying my insurance questions. I was seen almost immediately after arriving. Dr. Vazquez, Christina, and Porsche were all very efficient, professional, and warm. I feel like their work was very careful and thorough and I was at ease during both my visits. I definitely recommend this office! read more

Seeking a new dental office? This is definitely a place to check out. I am a bit OCD about my teeth, and extremely particular about the work that goes into them. I do not just allow anyone to work in my mouth...ya gross. I was made to feel very comfortable from the moment I arrived. The front office staff and support are friendly, helpful, and welcoming. I especially enjoyed the gay rave house type music playing throughout. mmhmm The dental staff are extremely thorough...at moments a little too thorough. HELLO - I need go! However, I did indeed appreciate the length of service and attention to all detail during my first visit. I've been told by many that I have impeccable teeth, yet the doctor didn't seem all that impressed. OK...I see you. No compliments, but that's OK boo. I know I take care of them. ;) Naturally, the funniest and best person was the hygienist, Brian. Friendly, personable, a riot of a standup comedian. But also very good at what he was doing. #notBiased I would absolutely recommend this dental office to people; in fact I already have. Overall great experience and I am certainly a stickler for great dental offices. read more

From entering to leaving all great people to be around. Good personalities, helpful, and efficient. Was recommended by and friend and give it two thumbs up. read more

A dentist office you'll actually like visiting. All the people are so kind and fun. Beautiful office, pain free and fast cleaning, and trustworthy staff. Definitely recommend! read more

I was a patient while Victor ran the practice, and it became my favourite dentist on the first visit. I was wondering what would happen to it after Victor handed the reins to Veronika, but I needn't have worried, it's still the best. Seriously this place is everything you want from a dentist - the scheduling and billing is extremely efficient, the dentists make something that's potentially horrid rather pleasant, and the overall experience is very chill. I'm English, and had a total butcher of a dentist when i was a kid (though in general, the stories you hear of British dentistry are not true), so naturally I have a little ancestral fear.... unfounded in this case. In fact I think the only suboptimal thing that's ever happened is that someone played Enya during my last visit... I swiftly took care of that though, so it shouldn't happen to you! read more

By far the best dental experience I've ever had-- Very thorough and professional!! Everyone at the desk is great also! Highly recommended.

Great experiences with Brian, the hygienist. He was very thorough and gentle with his cleaning procedure. He is professional but still manages to have a good sense of humor and good "bedside manner" that makes you feel comfortable to be in his chair and helps you to feel like the time goes by more quickly and pleasantly while you are getting a cleaning. It seems clear that he takes great pride in his work and has good people skills as well. I would definitely recommend this office. read more

While I was away from home working at Pivotal Labs, I had looked for the nearest dentist from my hotel at Sir Francis Drake, and found Dr. Vazquez right across the street. She took me right in the next day. The office was very clean and every room has a beautiful view of the city. Dr. Veronika was very personable and put me at ease with her expertise and high-tech office. I trust her like my own regular dentist back home. read more

Great service, friendly staff. Very efficient and take time to inform you about what is being done and why. Definitely recommend.

for someone who's afraid of the dentist, saying that dr. vazquez made me feel comfortable and relaxed is pretty high praise. i was so odontophobic that i'd skipped my last 6 bi-annual checkups, but i wasn't judged or reprimanded. the dr. and her team are super warm and gregarious and i almost don't fear the dentist anymore because of them. i'm also a person who likes to know how things work, so her digital radiography and intraoral photography were immensely appreciated, as i could see what was wrong, where, and to understand how it was all going to be sorted. i have a real attachment to the team over there now and i won't be skipping any more dental treatments. THANK YOU. read more