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    Veronica's Cleaning Service

    5.0 (4 reviews)
    Open • 7:00 am - 6:00 pm

    Services - Veronica's Cleaning Service

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

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    9 years ago

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    Maidly

    Maidly

    (288 reviews)

    I engaged Maidly to perform a deep cleaning, and they did a great job. I've lived in my apartment…read morefor nine years and had not done a deep cleaning since I moved in, so there was a lot of grime in some spots. But they were up to the challenge. Communication via Yelp was quick and concise, though there was something of a language barrier with the workers who arrived to do the work. Translation app solved that problem. Overall, a good value for the money; would use again!

    I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

    The Dream Team Consulting Company - refrigerator cleaning

    The Dream Team Consulting Company

    (8 reviews)

    Hi, I would leave 1/2 a star if I could…read more I gave Infinique the benefit of the doubt to take on the task of cleaning our 3bed 2 bath home. This was the worst service ever. Infinque brought her child to clean the the entire 3bed 2 bathroom house... I came back after 3 hours and she was still working on the first bedroom!!! I asked how long she would need, she said another 2 hours. We started at 10a - by the time is was 6pm she was only done with the first bedroom and half of the first bath. I told her to get out and as courtesy I still gave her $120. I would never recommend this company to anyone.

    Think twice before hiring this company. Why?…read more 1. The cleaners were nice but you should know they do not: lift objects to dust beneath, do not remove cobwebs, do not dust half the surfaces, do not go beneath furniture with vacuum or broom, do not removed soap scum from tubs or shower grout, do not lift objects to clean kitchen counters and leave spots after mopping. In short, they do a very surface cleaning and as I told the person I spoke with, perhaps they just need some retraining and then all will be well. 2. The walk-through sounds like a good thing, and if you don't mind that you have to crawl on your knees looking under your furniture, lift up all the objects in your house and study every surface with the cleaners watching you during the "walk through," It might be fine for you. But for me, it's uncomfortable and I prefer the other companies I've had, that simply do the professional work and take their leave - no walk-through needed. 3. Worst of all, I was treated unprofessionally. At first, I was promised a refund of 100 dollars "in a few minutes" on my Paypal, for insufficient cleaning, and what appeared to be bleach damage to the bedspread that they set their cleaning products on, and initially, was happy with the company's response to how things went. But then I didn't hear anything, despite reaching out twice, and ten days later after no refund, I was given a different response from a totally different person, who didn't know the details of the situation well, who withdrew the offer of 100 dollars and offered 50. 4. I was personally and repeatedly insulted in a yelp message for the review I left...which to me is the worst thing on this list. The response I received was nothing like what you see posted below. All I need as a customer when things go wrong is a few simple words: "I'm sorry" and "what can we do to make this better?" which is exactly what I was first offered, until the owner took over. If things had stayed the way they were, this review would be a 3, based on the cleaning and initial caring of what went wrong. But after the way things were handled, a 1 is the most I can offer.

    Veronica's Cleaning Service - homecleaning - Updated October 2026

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