I recently used Dockside Properties to list and sell a property of Chincoteague Island. The advice,…read moreguidance and professionalism provided by Bob Faith and Deidre Carroll helped us understand the unique island market, prepare the property for sale and guide us through the process of closing. Throughout the process Bob and Deidre provided valuable advice and connected us with additional professional services that helped address our needs in a timely and customer focused manner. If you are seeking to buy or sell on the Eastern Shore it behooves you to get professional guidance in a marketplace that is unique.

Lynne Ballerini is the absolute best! Got our house listed and sold in less than 3 months in a very…read moretough market. Lynne is unfailingly cheerful and upbeat, gives great advice, communicates regularly.....the consumate real estate professional!

If you want to stay in well maintained homes, without insect problems, that also have good customer…read moreservice to assist when problems arise, do NOT rent through Harbour Rentals. After our experience with Cattail Cottage and Harbour Rental's staff and management, we will never be booking them again. Arriving at Cattail Cottage this year, everything seemed to be okay except that the only actual couch in the house in the back room is stained. We did not mind this much because we were not visiting Chincoteague to sit on the couch. One day, after getting back from dinner and hanging out in town, we arrived back to see that the house had become infested with hundreds of ants. Most of the ants were located in the bathroom right off of the bedroom, which unfortunately has a type of barn door on a slide which does not reach the floor to close off the bathroom to separate this issue from where we would be sleeping. We reported the infestation to Harbour Rentals that night and followed up again in the morning and repeatedly throughout our week in Chincoteague after sleeping elsewhere beginning that night. The office only gave us six Terro ant bait traps for hundreds of ants. After spending most of the next day playing exterminator and cleaning the house on vacation, the ants seemed to subside for that day, however, they returned and were now also in the kitchen, especially by the sink, even though we did not use the kitchen other than storing things in the fridge. We repeatedly reached out to Harbour Rentals requesting a call from the manager, named Anita according to office staff Bill and Sandy, throughout the remainder of our stay and never heard from her. Upon dropping off our keys on the last day, Sandy was in office and stated that Anita had visited the house without telling us and while we were not there. Sandy stated that Anita did not find any evidence of ants in the home, however, prior to us dropping off the keys, we did our own walk through of the cottage and found even more ants, both dead and alive, all around the home and took a video which showcases this. We still have not heard from or seen the manager, Anita, after having repeatedly requesting a call, sending an email, and visiting the office in person multiple times.

We stayed in one of their townhouses with our family of six. The place was well stocked (minus a…read moredustpan) and clean. We had no issues with checking in or getting our security deposit back. The two parking places were close to the entrance and the location is good, but pretty much anywhere on Chincoteague Island is fine since it is small. The kitchen allowed us to eat a few meals in and there was also an outdoor grill which we didn't use. We'll probably stay here again on our next visit.

Followup to address the clearly delusional accusations on the part of the owner:…read more Elaine, I suggest that you seek professional help, because your grasp on reality is tenuous, at best. First, I NEVER even SUGGESTED that I wanted a "free vacation", let alone "directly threatened". I asked for a partial refund , due to the unsafe and unacceptable condition of the rental, the HOURS wasted re-packing, driving, and unpacking. The second property rents for less than the first when compared on your own website. I can't fabricate that, it is the reality of your pricing structure. I am happy to provide screenshots of our limited conversations. In fact, I never responded to you, Elaine, as I had by then seen your outlandish responses to other victims of your company and recognized that you are not interested in rational solutions, but only attempting to bully anyone who calls you to account for your nonsense. You are simply lying. Second? Go ahead and look at my Yelp history. I generally give four or five stars to boost businesses which have worked hard to earn glowing reviews. I used to manage a European-owned boutique hotel in a resort town, so PLEASE believe that I understand how seriously reviews can impact guests' decisions. I don't enjoy giving low reviews in the slightest, but I am HAPPY to do so when uncaring scumbags try to make a quick buck by slinging an inferior product. Another lie from you. "A leak began hours after my arrival"? PLEASE. There is NO WAY that that level of damage began anywhere NEAR my arrival. Not to mention that unless you are unfamiliar with the science behind the flow of time, a leak beginning AFTER my arrival could not have caused damage BEFORE we arrived. Another lie from you. The linens being "squeaky clean"? False. I provided the photographic proof. Also, there are references in your reviews to you and "Lance" having a cleaning service, so it's not a big leap to assume that you can manufacture whatever documentation that you would like. Your laughable documentation doesn't supersede my eyewitness account. You could take honest feedback and experiences as an opportunity to examine your operation and improve, but instead, you get defensive and attack those whom you have wronged. Suggesting that I "could have" and "probably did" bring in a bug from outside? How desperate ARE you to avoid taking any responsibility? You are frankly despicable and should be ashamed of yourself. Nobody is blackmailing you. I stated an accurate account of your property. I'm sorry that the honest portrayal is at odds with the fictional accounts on your page, but you cannot bully me into silence. You are a liar and a cheat, with no concept of decency. I shared my experience as a warning to others who may consider renting your unkempt hovel. The second property was a definite downgrade. Your team was very kind. I will grant you that fact. They cannot help it that they work for a psychopath. Now, I challenge you to produce a shred of evidence that I "directly threatened" you with a bad review, and I further challenge you to substantiate your claim that we were ever offered a refund of any sort, because that categorically did not happen. I would have gladly accepted that, as my brother lives an hour from Chincoteague and offered to let us stay there if your company could not make the situation right. I wish that you actually HAD offered that, as I would have gladly accepted. Again, you lie. Shame on you, Elaine. You are a liar and a cheat.

Wow, there's a lot of hate on here but I have nothing but good things to say about this business…read more We have been renting from them for 5 years and have had only the minorest of issues, which can be expected when renting a beach vacation home (not enough forks at one place and ants had gotten into one of the kitchens at another and it was quickly addressed). We have rented about 10 different properties and all are true to the photos and descriptions. Check-in is easy and keyless, all have WiFi, and I LOVE that linens (sheets, towels) are now included! They always provide a welcome bag with a couple rolls of toilet paper and dishwasher tabs, etc. to get you started. I also love not paying extra fees to third party sites, so we book direct. This is our go-to vacation rental location!

I had the pleasure of working with Reilly Vich! He was kind, empathetic, patient and very…read moreprofessional. Reilly assisted me in purchasing the perfect house for my needs. He is highly knowledgable of the market and I always felt that he had my best interest in mind. I would highly recommend him to anyone, and will definately work with him again in the future! Thank you Reilly!

We are very happy with our realtor Kristina Higgins . Very accommodating and patient answering our…read morenever ending questions.

Mark helped us buy our first home. He made the entire process shockingly easy and as stress free as…read morebuying a home can be. I would highly recommend him to anyone. We could not have had a better agent.

Mark helped us from start to finish on what proved to be a somewhat complicated sale. Even after…read moreour purchase, Mark has continued to reach out and make sure our transition in a 'fixer-upper' property has been as seemless as possible. making the purchase from over 5 hours away, Mark was our advocate and eyes and ears on the ground as we approached closing.

This is an A+ review. Jessica and Bryan Are very good to do…read morebusiness with. They have an awesome crew, that do very high quality work. We are very pleased with the whole process. Thank you so much for our wonderful screen building. Our Family will enjoy this over many many years. Joe and Carol

I would recommend this company to ANYONE!!! If you are thinking about building Lewis Home Solutions…read moreis on it! I have been nothing but a headache I am sure and Jessica has always answered my questions and concerns. I have not even began the building process with this company, but I can surely tell you their work is beautiful and the service provided makes it top notch and hard to beat. She has gotten me resources for Perc testing, survey questions and even went as far as getting me quotes on some things with no intensions just yet to build. I can't wait for the building process knowing I have a reliable straight forward resource. Thank you Lewis team!

I recently had the pleasure of working with Mark Williams, realtor with Caldwell banker. He made…read morethe whole process easy and comfortable with his knowledge of the area and his experience with the real estate market. I would highly recommend to anyone. He was always present during the process and easy to communicate with via phone or email.