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    Veronica Rodriguez - Dockside Properties

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    1 year ago

    Run away. She will present an offer she wrote instead of yours even if it means getting her client a less money.

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    Harbour Rentals

    Harbour Rentals

    (8 reviews)

    If you want to stay in well maintained homes, without insect problems, that also have good customer…read moreservice to assist when problems arise, do NOT rent through Harbour Rentals. After our experience with Cattail Cottage and Harbour Rental's staff and management, we will never be booking them again. Arriving at Cattail Cottage this year, everything seemed to be okay except that the only actual couch in the house in the back room is stained. We did not mind this much because we were not visiting Chincoteague to sit on the couch. One day, after getting back from dinner and hanging out in town, we arrived back to see that the house had become infested with hundreds of ants. Most of the ants were located in the bathroom right off of the bedroom, which unfortunately has a type of barn door on a slide which does not reach the floor to close off the bathroom to separate this issue from where we would be sleeping. We reported the infestation to Harbour Rentals that night and followed up again in the morning and repeatedly throughout our week in Chincoteague after sleeping elsewhere beginning that night. The office only gave us six Terro ant bait traps for hundreds of ants. After spending most of the next day playing exterminator and cleaning the house on vacation, the ants seemed to subside for that day, however, they returned and were now also in the kitchen, especially by the sink, even though we did not use the kitchen other than storing things in the fridge. We repeatedly reached out to Harbour Rentals requesting a call from the manager, named Anita according to office staff Bill and Sandy, throughout the remainder of our stay and never heard from her. Upon dropping off our keys on the last day, Sandy was in office and stated that Anita had visited the house without telling us and while we were not there. Sandy stated that Anita did not find any evidence of ants in the home, however, prior to us dropping off the keys, we did our own walk through of the cottage and found even more ants, both dead and alive, all around the home and took a video which showcases this. We still have not heard from or seen the manager, Anita, after having repeatedly requesting a call, sending an email, and visiting the office in person multiple times.

    We stayed in one of their townhouses with our family of six. The place was well stocked (minus a…read moredustpan) and clean. We had no issues with checking in or getting our security deposit back. The two parking places were close to the entrance and the location is good, but pretty much anywhere on Chincoteague Island is fine since it is small. The kitchen allowed us to eat a few meals in and there was also an outdoor grill which we didn't use. We'll probably stay here again on our next visit.

    Veronica Rodriguez - Dockside Properties - realestateagents - Updated July 2026

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