BLUE BAYOU: Everything was great before and during our stay. We booked Blue Bayou for 5 days with…read moreIsland Getaways through AirBnB. Our communications with Sherry and staff before arrival were responsive and helpful. The home is simply stunning on the inside and perfect for 2 couples. What put a negative ending on our lovely stay was the attitude of Island Getaways toward personal items left behind. "Throw it away" is their attitude and policy. It is evidently too much hassle for a customer service vacation rental company to facilitate the return of accidentally forgotten belongings to renters - AFTER they have vacated the property. I can't help they cynicism in my thoughts... they have our money, we've left the property spotless, except for our forgotten personal items, and they cannot find the time or generosity to make a phone call to discuss a return using the credit card information they already have. I told them I would pay extra for the box, padding and their time arranging it. My items included about 6 personal 4-8 oz jars of nuts & seeds (collectible glass canning jars) NOT fresh store bought food, and an unopened 32 oz cannister of high quality protein powder. I don't know anyone personally who would intentionally leave personal items behind. I believe that's why it's termed "accidental." I believe people are capable of knowing the difference between store bought fresh food and personal collectible jars filled with pantry items. I believe people realize an unopened cannister of protein powder is fairly expensive. I believe most people are good and kind and generous when given an opportunity to be helpful to others. It turns out even in the off season - when Island Getaways office staff is obviously not as busy as during peak season - it is way too much hassle to carry customer service to the customer AFTER they are no longer on site.

We stayed at Ocean(W) Grove Beach House in Chincoteague Island last year and I will copy and paste…read morewhat I emailed the property. "We were disappointed with the overall cleanliness of the house. A few concerns while settling in: -There are ants all over the kitchen area. -There is also no trash can in the small bathroom downstairs. - barely any hand soap in either bathroom. Thankfully we brought a large bottle of hand soap with us and refilled one of the bottles that was really low. -I also don't see any extra paper towels or kitchen towels or hand towels anywhere in the house. " Their response: "Thank you for taking time to reach out to us about your stay. Despite all of our houses being on a pest control plan, the ants are always a troublesome part of the Chincoteague experience. We recommend that you put all of your food away and do not leave it sitting out. They will be very noticeable otherwise. There is nothing we can really do about the ants. We do keep ant traps here at the office. Please let us know if you would like to stop in and get some. The hand soap is not something we provide with our rentals. If there are soap bottles, they were let from previous guests. We also only provide a starter roll of paper towels and a starter roll of toilet paper in each bathroom. Anything beyond that guests would need to bring. If you need any hand towels just let us know. We can put some out for you." The back deck was a mess and unusable. We ended up buying powder to kill the ants and zip lock bags to keep all our food, hand towels and toilet paper, and even with that the ants were EVERYWHERE. When we checked out we got a call asking what the powder was all over the kitchen and I told them, it was ant deterrent and they did not press the issue. I even left the container under the sink since they clearly needed it. I don't know about everyone else but if you pay over $1k to stay in a vacation home for 1 week, you shouldn't be expected to bring toilet paper, paper towels, zip loc bags to keep ants out, hand towels, hand soap, etc. We have rented through Airbnb before in Pennsylvania and did not have to bring any of those items. We have stayed in the area several times at the Best Western and it's always been a pleasurable experience, but I am finding that renting a home is an entirely different thing in that area. It looks like we won't be going back to Chincoteague this year, as most of the homes are not rented by individuals and all the companies I have looked at have poor reviews. So if you want to go, plan really early to find the best places to stay!

We came down to Chincoteague in August and the place we had rented did not look at all like the…read morepictures online. The outside paint on the house was pealing. There was supposed to be a fenced in yard for our dog but it was only partially fenced and the the grass hadn't been cut in awhile not to mention the bugs were horrible. The TVs did not work and the remotes were sticky. I do believe that they needed new batteries. The sofa in livingroom you sat down to the floor. No curtains and the few shades there would not pull down. When I called harbour rentals about how to get the TV to work they said well they couldn't come till the next day. No offer to move us to another house. We packed up and left. I did call them the next day to complain about the property. They said oh you should have called us. I did . I told them. I only received half of my money back minus the taxes there. Very disapointing. I had rented with them several times. They need to upgrade the pictures online and make sure the owner replaces things like a crappy sofa you can't sit on. Don't advertise you have something when it's not true. Sad to say we will no longer be working with Harbour rentals again.

If you want to stay in well maintained homes, without insect problems, that also have good customer…read moreservice to assist when problems arise, do NOT rent through Harbour Rentals. After our experience with Cattail Cottage and Harbour Rental's staff and management, we will never be booking them again. Arriving at Cattail Cottage this year, everything seemed to be okay except that the only actual couch in the house in the back room is stained. We did not mind this much because we were not visiting Chincoteague to sit on the couch. One day, after getting back from dinner and hanging out in town, we arrived back to see that the house had become infested with hundreds of ants. Most of the ants were located in the bathroom right off of the bedroom, which unfortunately has a type of barn door on a slide which does not reach the floor to close off the bathroom to separate this issue from where we would be sleeping. We reported the infestation to Harbour Rentals that night and followed up again in the morning and repeatedly throughout our week in Chincoteague after sleeping elsewhere beginning that night. The office only gave us six Terro ant bait traps for hundreds of ants. After spending most of the next day playing exterminator and cleaning the house on vacation, the ants seemed to subside for that day, however, they returned and were now also in the kitchen, especially by the sink, even though we did not use the kitchen other than storing things in the fridge. We repeatedly reached out to Harbour Rentals requesting a call from the manager, named Anita according to office staff Bill and Sandy, throughout the remainder of our stay and never heard from her. Upon dropping off our keys on the last day, Sandy was in office and stated that Anita had visited the house without telling us and while we were not there. Sandy stated that Anita did not find any evidence of ants in the home, however, prior to us dropping off the keys, we did our own walk through of the cottage and found even more ants, both dead and alive, all around the home and took a video which showcases this. We still have not heard from or seen the manager, Anita, after having repeatedly requesting a call, sending an email, and visiting the office in person multiple times.

I used to wonder if I needed a realtor or could go it alone. Not anymore. Michael Barill changed my…read moreperspective on the value of a great agent. He's beyond knowledgeable--providing insights, strategies, and solutions I never would have known on my own. Whether buying or selling, he's guided me through budget-smart renovations, strategic negotiations, and key decisions that saved time, money, and stress. More than a realtor, he's a trusted advisor, a valued friend, and a true fiduciary. He shows up every day for his clients. So if you want an agent who advocates, strategizes and truly cares about your success, Michael's your guy! ~ Gia Owens, Cape Charles resident of 2 years

Best experience ever! The workmanship and work ethic of the builders is unmatched (our…read moreshed/pavilion was built on-site). Matt and Brayden juggled things to accommodate our schedule and the structure looks great! A damaged board was promptly and happily replaced. I can't say enough nice things about this company!

We looked at many shed manufacturers but saw the quality of the sheds built by Backyard Escapes to…read morebe higher than any other seller. We were told the shed would take five weeks and it was ready in five weeks to the day. We purchased a 12 x 24' vinyl sided shed With three windows one door and double doors. We were absolutely delighted with the delivery. The delivery men navigated the shed through our very narrow driveway with no problems at all. They maneuvered the shed onto our crushed stone pad perfectly. We absolutely love the shed. We are so happy with the product and the company. We would highly recommend them.

A breath of fresh air. Our H and H experience was flawless. We needed to replace our refrigerator…read morequickly and the staff at H and H helped us to explore all the options. We chose a model that was not in their warehouse stock. No problem!! They located one for us and we had it in our home in 3 days. Delivery was on time and very mindful of our property. The small store experience, along with personalized service, slay the big box merchants. And they also had super competitive pricing. Highly recommend checking them out FIRST for all your appliance needs. They also have a beautiful selection of furniture and a friendly knowledgeable staff. Go to H and H you won't be disappointed

We recently purchased a new washer and dryer from H&H after a miserable service experience with A&E…read morefactory service trading as Sears Home Services. It was the best decision we ever made the new GE washer and Dryer was delivered the very next day. In addition to the delivery men being fantastic we love the features that the new set has and feel so relieved to know that H&H will be there to service the appliance should it ever need to be and that we will never have to deal with A&E or Sears ever again. Any future appliances we purchase will be from H&H in Pocomoke City Maryland It is 2/4/20 our GE washer and dryer are working splendidly. Yesterday our Kenmore Elite dishwasher purchased in 2013 decided to pump water onto the kitchen floor. As I will do for the rest of my life I called H&H for service. I was told I would be receiving a call from to service tech within two days. In less than 24 hours I not only received a call from the tech but he was out to our home and had diagnosed the problem. Unfortunately the cost to repair the Kenmore exceeds its value so we will be going to H&H tomorrow afternoon to purchase a new one. I am so impressed with Denny he is absolutely the nicestperson anyone could meet. His knowledge is extraordinary haveing periferal experience with appliances I know his credibility is unquestionable. It may sound strange to say but I'm looking forward to buying a new dishwasher from H&H and getting the Sears junk out of our house. I'm so glad that I will never have to deal with Sears Home Services or A&E Factory crooks. So we received our GE profile dishwasher this evening and it's beautiful, quiet and we want to fill it with dishes immediately, we just don't have a full load yet. Eddie came by himself this evening by himself brought the new dishwasher into the house up to the second floor and made every effort to insure the greatest of cleanliness. He removed the old dishwasher by himself and left not a scrap behind. His installation was meticulous. If there is a more kind hard working gentleman that has ever entered our home we have yet to meet him. Our experience with everyone at H&H has been extraordinary but Eddie was wonderful. I hope the owners of H&H appreciate what a high quality employee they have representing them that they compensate him generously he certainly deserves it. We will be loyal customers of H&H forever, maybe it's possible to save a dollar by going to the big store but when you buy from H&H your part of the family.

A few weeks ago a storm came through Chincoteague and the high winds blew the siding off the entire…read moreside of our house and a big section of our fence blew over. Jim DeMarco was highly recommended by our one neighbor. He returned my call the very next day after I left a voicemail, telling him what we needed repaired. He went out to the house to look at the damage and had an estimate emailed to us within 2 days. His prices were very reasonable! We hired him and he was on it right away. We were in Chincoteague this weekend and he came over to meet with us to go over additional work to be done. Jim was super nice and helpful. So happy we were connected with him to do the work!

This is an A+ review. Jessica and Bryan Are very good to do…read morebusiness with. They have an awesome crew, that do very high quality work. We are very pleased with the whole process. Thank you so much for our wonderful screen building. Our Family will enjoy this over many many years. Joe and Carol

I would recommend this company to ANYONE!!! If you are thinking about building Lewis Home Solutions…read moreis on it! I have been nothing but a headache I am sure and Jessica has always answered my questions and concerns. I have not even began the building process with this company, but I can surely tell you their work is beautiful and the service provided makes it top notch and hard to beat. She has gotten me resources for Perc testing, survey questions and even went as far as getting me quotes on some things with no intensions just yet to build. I can't wait for the building process knowing I have a reliable straight forward resource. Thank you Lewis team!

I purchased a custom boat-shaped bookshelf for my friend's wedding and it turned out beautifully…read more I contacted John several times before and after placing my order and he was extremely helpful and answered all my questions promptly. Since I live only a few hours away from Oak Hall, I was able to come by the showroom to pick up my purchase and see his workshop, as well as some of his other custom creations. I am very impressed and would highly recommend Peninsula Cabinets to my friends.