I was a first-time home seller. Dana Dillon made it an easy process. She offered insightful…read moresuggestions and answered all of my questions thoughtfully and patiently. She has a friendly, professional demeanor, and is not a high-pressure agent. I was lucky to work with someone so competent and thorough.

If you want to stay in well maintained homes, without insect problems, that also have good customer…read moreservice to assist when problems arise, do NOT rent through Harbour Rentals. After our experience with Cattail Cottage and Harbour Rental's staff and management, we will never be booking them again. Arriving at Cattail Cottage this year, everything seemed to be okay except that the only actual couch in the house in the back room is stained. We did not mind this much because we were not visiting Chincoteague to sit on the couch. One day, after getting back from dinner and hanging out in town, we arrived back to see that the house had become infested with hundreds of ants. Most of the ants were located in the bathroom right off of the bedroom, which unfortunately has a type of barn door on a slide which does not reach the floor to close off the bathroom to separate this issue from where we would be sleeping. We reported the infestation to Harbour Rentals that night and followed up again in the morning and repeatedly throughout our week in Chincoteague after sleeping elsewhere beginning that night. The office only gave us six Terro ant bait traps for hundreds of ants. After spending most of the next day playing exterminator and cleaning the house on vacation, the ants seemed to subside for that day, however, they returned and were now also in the kitchen, especially by the sink, even though we did not use the kitchen other than storing things in the fridge. We repeatedly reached out to Harbour Rentals requesting a call from the manager, named Anita according to office staff Bill and Sandy, throughout the remainder of our stay and never heard from her. Upon dropping off our keys on the last day, Sandy was in office and stated that Anita had visited the house without telling us and while we were not there. Sandy stated that Anita did not find any evidence of ants in the home, however, prior to us dropping off the keys, we did our own walk through of the cottage and found even more ants, both dead and alive, all around the home and took a video which showcases this. We still have not heard from or seen the manager, Anita, after having repeatedly requesting a call, sending an email, and visiting the office in person multiple times.

We stayed in one of their townhouses with our family of six. The place was well stocked (minus a…read moredustpan) and clean. We had no issues with checking in or getting our security deposit back. The two parking places were close to the entrance and the location is good, but pretty much anywhere on Chincoteague Island is fine since it is small. The kitchen allowed us to eat a few meals in and there was also an outdoor grill which we didn't use. We'll probably stay here again on our next visit.

Mark has been the listing agent for me several times. He works diligently to make sure your home…read morehas good exposure and with his many years of experience, he has a great network of others to make sure you get the best price for your home and in minimal time. He is a great choice, buying or selling. He works hard for you. Thanks Mark!!

Mark helped us buy our first home. He made the entire process shockingly easy and as stress free as…read morebuying a home can be. I would highly recommend him to anyone. We could not have had a better agent.

BLUE BAYOU: Everything was great before and during our stay. We booked Blue Bayou for 5 days with…read moreIsland Getaways through AirBnB. Our communications with Sherry and staff before arrival were responsive and helpful. The home is simply stunning on the inside and perfect for 2 couples. What put a negative ending on our lovely stay was the attitude of Island Getaways toward personal items left behind. "Throw it away" is their attitude and policy. It is evidently too much hassle for a customer service vacation rental company to facilitate the return of accidentally forgotten belongings to renters - AFTER they have vacated the property. I can't help they cynicism in my thoughts... they have our money, we've left the property spotless, except for our forgotten personal items, and they cannot find the time or generosity to make a phone call to discuss a return using the credit card information they already have. I told them I would pay extra for the box, padding and their time arranging it. My items included about 6 personal 4-8 oz jars of nuts & seeds (collectible glass canning jars) NOT fresh store bought food, and an unopened 32 oz cannister of high quality protein powder. I don't know anyone personally who would intentionally leave personal items behind. I believe that's why it's termed "accidental." I believe people are capable of knowing the difference between store bought fresh food and personal collectible jars filled with pantry items. I believe people realize an unopened cannister of protein powder is fairly expensive. I believe most people are good and kind and generous when given an opportunity to be helpful to others. It turns out even in the off season - when Island Getaways office staff is obviously not as busy as during peak season - it is way too much hassle to carry customer service to the customer AFTER they are no longer on site.

We stayed at Ocean(W) Grove Beach House in Chincoteague Island last year and I will copy and paste…read morewhat I emailed the property. "We were disappointed with the overall cleanliness of the house. A few concerns while settling in: -There are ants all over the kitchen area. -There is also no trash can in the small bathroom downstairs. - barely any hand soap in either bathroom. Thankfully we brought a large bottle of hand soap with us and refilled one of the bottles that was really low. -I also don't see any extra paper towels or kitchen towels or hand towels anywhere in the house. " Their response: "Thank you for taking time to reach out to us about your stay. Despite all of our houses being on a pest control plan, the ants are always a troublesome part of the Chincoteague experience. We recommend that you put all of your food away and do not leave it sitting out. They will be very noticeable otherwise. There is nothing we can really do about the ants. We do keep ant traps here at the office. Please let us know if you would like to stop in and get some. The hand soap is not something we provide with our rentals. If there are soap bottles, they were let from previous guests. We also only provide a starter roll of paper towels and a starter roll of toilet paper in each bathroom. Anything beyond that guests would need to bring. If you need any hand towels just let us know. We can put some out for you." The back deck was a mess and unusable. We ended up buying powder to kill the ants and zip lock bags to keep all our food, hand towels and toilet paper, and even with that the ants were EVERYWHERE. When we checked out we got a call asking what the powder was all over the kitchen and I told them, it was ant deterrent and they did not press the issue. I even left the container under the sink since they clearly needed it. I don't know about everyone else but if you pay over $1k to stay in a vacation home for 1 week, you shouldn't be expected to bring toilet paper, paper towels, zip loc bags to keep ants out, hand towels, hand soap, etc. We have rented through Airbnb before in Pennsylvania and did not have to bring any of those items. We have stayed in the area several times at the Best Western and it's always been a pleasurable experience, but I am finding that renting a home is an entirely different thing in that area. It looks like we won't be going back to Chincoteague this year, as most of the homes are not rented by individuals and all the companies I have looked at have poor reviews. So if you want to go, plan really early to find the best places to stay!

Unprofessional and no integrity. Took 5 mins after forgetting an appointment and said you need a…read more new roof. Our home is 9 yrs old. We contacted another reliable roofer and all that needed to be fixed was the flashing in the front part of our roof and our roof is perfect. They also did a full inspection which was amazing. Said our roof does not NEED TO BE REPLACED. Don't trust these guys DIRICKINSON because they called me yelling at me 7:30 pm cause I put a 1 star review and told me to remove it. I said you are a crook and hung up.

I contacted Kyle last week to come and look at a framing and casing job around a large window in my…read moreshop. He came over within the hour, had a quote to me a little while later and was very fair and thorough in his pricing and outline of the work to be done. Incredibly professional, responsive and stayed right on top of everything. I came in to the shop this morning at 8 a.m. to find that they had pre-placed their debris trailer right next to the area to be worked on (proactive...I LIKE that) and when Kyle and his crew showed up (including his 4-legged foreman, Rowdy), they got to work immediately and kept at it until the job was done. I appreciated that because having a large hole in the wall when the wind chill is 20 degrees is darn uncomfortable, but they handled it all beautifully and as quickly as possible. These guys know what they are doing, were kind, courteous and respectful the entire time. Kyle has a great crew working with him and I will not hesitate to give him my business and recommend him to anyone looking for someone reliable, which around here, tends to be a difficult find. Thank you, Kyle & Crew. Hope to see you guys again soon!!

I used to wonder if I needed a realtor or could go it alone. Not anymore. Michael Barill changed my…read moreperspective on the value of a great agent. He's beyond knowledgeable--providing insights, strategies, and solutions I never would have known on my own. Whether buying or selling, he's guided me through budget-smart renovations, strategic negotiations, and key decisions that saved time, money, and stress. More than a realtor, he's a trusted advisor, a valued friend, and a true fiduciary. He shows up every day for his clients. So if you want an agent who advocates, strategizes and truly cares about your success, Michael's your guy! ~ Gia Owens, Cape Charles resident of 2 years

A few weeks ago a storm came through Chincoteague and the high winds blew the siding off the entire…read moreside of our house and a big section of our fence blew over. Jim DeMarco was highly recommended by our one neighbor. He returned my call the very next day after I left a voicemail, telling him what we needed repaired. He went out to the house to look at the damage and had an estimate emailed to us within 2 days. His prices were very reasonable! We hired him and he was on it right away. We were in Chincoteague this weekend and he came over to meet with us to go over additional work to be done. Jim was super nice and helpful. So happy we were connected with him to do the work!

T and W block is on the eastern shore of VA in Onley. The were so nice and helpful. Would…read moredefinitely recommend them!

These ladies own a great business, and are great for the community! They will get my business…read moreevery time!