They have been my dentist for at least 12 years, if not more. I've always had a great experience…read more The hygienists know I have sensitivity when cleaning and go the extra mile to use numbing gel. Dr. Faruk has a great sense of humor. He is definitely one of the best.

I feel I was assaulted with a dental drill by the tech at this dentist office who likes to talk…read moreabout her Lexi's car . When the dentist allowed her to help put a cap on my uncovered tooth that had been just received a root canal, she already knew WITHOUT the cap the tooth was very sensitive to pain because the dentist already tested it after I came to the appointment just to see the sensitivity. When She proceeded to go into my mouth I'm wondering what she doing (he already tested it, and she knows it's painful . So, (without the cap to put on my tooth) she used the drill and said "I want you to see something " she took the drill and hit my naked tooth with that instrument the dentist did and then said "(you can get somebody else if you want)." She hit that uncovered tooth with the drill so fast I almost jumped out the seat it hurt so bad. I read in these reviews where the Doctor or hygienist used anesthetic on someone's gums while scaling back their teeth? I was not ever offered pain relief for scaling. I was told "all the patients took the pressure and pain!". They tried to do my scaling by digging with a sharp instrument in my gums until I screamed in pain. The hygienist thought it was a joke because I was so upset . They did not numb me nor warn me about the pain of having to go into my gums with a sharp instrument. I believe I was assaulted with dental instruments and then made a joke of . I am afraid to go back there after those experiences to tell them my dentures (they made) hurt so bad and look so bad I can't wear them almost not at all. Food gets stuck in the tooth that had the root canal because it's indented and not smooth. They kept trying to get $100.00 out of me at this dentist office. Kept saying you owe us $100.00 but never told me why. I never understood anyway because My dental care was totally insured . So, they finally backed off asking me. But, I believe I was being billed for something I didn't get. When they figured they couldn't just take my money without explanations they just said forget about it. When has a business ever said forget about $100.00?

I've been coming here for a few years now, even before the name/ownership change, and they're…read moredefinitely worth checking out. The dental assistants, dental hygienists and the dentists are all very knowledgeable and helpful.

I am extremely upset with the front office staff at River Run Dental at Colonial Heights. They are…read morerude, and lack accountability and responsibility. On multiple occasions they have incorrectly submitted claims to my insurance company causing the insurance company to not pay. Sometimes submitting my procedure to an old outdated insurance, sometimes submitting my claim attached to a doctor that is not covered in my network. (a doctor that I didn't even see) Each time the front office has been rude and dismissive, gaslighting me too feel as though I made a mistake and am late on payments. After I have spent my own free time to follow up on why the insurance did not cover the procedure, it has always been because the dental office has been careless while submitting the claim. When I call back to the dental office with this new information all I get is more attitude and told they will look into it and will call me back, but they never actually do either. The dental hygienist, and dentists have all been pleasant and professional, but unfortunately the front office is a mess. Because you can not separate one from the other, I highly suggest going elsewhere.

I had the best experience today at my cleaning. I had a new hygienist this visit. Her name was…read moreMakeba (not sure the spelling is correct, sorry if not). She made the visit fly by. I even had to get all my X-rays done. Which can be very uncomfortable. She moved fast to get all 18 done. I told her it felt like 14. lol She was efficient and had a great positive attitude. She deserves all the Star on her own. All of the staff here are pleasant that I have dealt with personally. I would recommend this business.

This is our first intial visit. My wife had pain and swelling and took us the same day. Very clean…read morebuilding, friendly, and patient first priority. The initial paperwork is time consuming but bring your list meds. My wife went in for exam and they set me this week for exam. Delta Dental insurance taken here. At 70 years of age, they were friendly and business like at front desk. A big Army retired salute to our new dental family.

Warning!!! DO NOT COME HERE!!. I was advised by the doctor that I had several cavities. I had…read morereceived a second opinion which indicated that I DID NOT have any cavities! The doctor did not complete xrays. DO NOT COME HERE!!!

This staff is everything you don't want at any kind of medical providers office. From never…read moreanswering calls back when they say to filing claims wrong and having to start over, there wasn't one thing that they did well. Even their manager was a disgrace. The only they got one star is because there is no option to give a negative number

Dr. St George, Elaine, and Paula are the greatest. They do a wonderful, painless job. More…read moreimportantly, they are super sweet and you are not just a number on a chart. I'm moving an hour and a half away and I'll still travel back to see them for dental care! If you need a practice that treats you like family go to them!

My husband and I have been patients of Dr. St. George's since 2013. Super friendly staff who go…read moreabove and beyond and treat you more like a friend than a patient when you visit. The first dentist I've had that I actually look FORWARD to my biyearly appointments. Keep up the good work, ladies! The Young family thinks you're awesome!