I'm so tired of this place literally playing in my face. Reception is always nice and professional…read morebut the dental assistants need more training. It feels like it's their first day everytime. One particular visit the water attachment wasn't working properly so she used the dental tools from my try to fix it because they couldn't find pliers. She then attempted to use them on me but I quickly stopped her and reminded her what she just used them for! Dr. Varkey has become rough and rude if you question him at all. His work has actually worsened the condition of my teeth and mental health. At one visit he was resting his body weight on my face, I stayed quiet but eventually started to tear up. He become super frustrated saying " you're always here and when you come you're a problem! " The tears really began to flow as he partially finished the work. I'm so thankful to the lead assistant for hugging me up and trying to make it better. Unfortunately I still have to see him again to finish up work (uncapped tooth left open for 3 months) and hopefully not leave out with ANOTHER ROOT CANAL. Those are given out more than the toys in the treasure box. I'm down to 19 teeth since United Smiles and requested dental partials now that I can't chew many solid foods. That was a year and a half ago and the response everytime is I'll look into it. Wish me luck on the upcoming appointment, hopefully they'll be playing Brain Adams and not that "Mexican Music" to uplift his spirits. HIS WORDS NOT MINE.

Very unsatisfied with the customer service given from the person at the front desk. My daughter had…read morean appointment and when we were done, I was trying to make a follow up appointment. I was told that I had to wait because she was entering info from other patients, once she was done she would help me. She finished entering the other patient's info and she was on her cell phone and other people walked in and she continued to help them, instead of helping me out as I was next on line to make a follow up appointment for my daughter. Very unprofessional, she ended up not helping me at all and I walked out. If I could give 0 Stars I would.

Dr. Vernon and staff are awesome! I was referred to her by my coworker a few years back and have…read morenot regretted one visit. They make you comfortable and relaxed(that's a difficult task). They openly converse about all kinds of topics which puts you at ease. From football to tv shows to books, it's all included conversation. Their hours can accommodate most schedules. When they say, "We cater to cowards," they mean it.

I've been coming here for a few years now, even before the name/ownership change, and they're…read moredefinitely worth checking out. The dental assistants, dental hygienists and the dentists are all very knowledgeable and helpful.

I feel I was assaulted with a dental drill by the tech at this dentist office who likes to talk…read moreabout her Lexi's car . When the dentist allowed her to help put a cap on my uncovered tooth that had been just received a root canal, she already knew WITHOUT the cap the tooth was very sensitive to pain because the dentist already tested it after I came to the appointment just to see the sensitivity. When She proceeded to go into my mouth I'm wondering what she doing (he already tested it, and she knows it's painful . So, (without the cap to put on my tooth) she used the drill and said "I want you to see something " she took the drill and hit my naked tooth with that instrument the dentist did and then said "(you can get somebody else if you want)." She hit that uncovered tooth with the drill so fast I almost jumped out the seat it hurt so bad. I read in these reviews where the Doctor or hygienist used anesthetic on someone's gums while scaling back their teeth? I was not ever offered pain relief for scaling. I was told "all the patients took the pressure and pain!". They tried to do my scaling by digging with a sharp instrument in my gums until I screamed in pain. The hygienist thought it was a joke because I was so upset . They did not numb me nor warn me about the pain of having to go into my gums with a sharp instrument. I believe I was assaulted with dental instruments and then made a joke of . I am afraid to go back there after those experiences to tell them my dentures (they made) hurt so bad and look so bad I can't wear them almost not at all. Food gets stuck in the tooth that had the root canal because it's indented and not smooth. They kept trying to get $100.00 out of me at this dentist office. Kept saying you owe us $100.00 but never told me why. I never understood anyway because My dental care was totally insured . So, they finally backed off asking me. But, I believe I was being billed for something I didn't get. When they figured they couldn't just take my money without explanations they just said forget about it. When has a business ever said forget about $100.00?

Absolutely the worst experience of my Life. They over charge…read moreand under deliver. They also magically made an almost $700 cash payment disappear. Lesson learned, don't tell them it's "ok to email a receipt"!!! I wouldn't recommend this dentist to my worst enemy. Horrible experience all the way around!!!!

I had the best experience today at my cleaning. I had a new hygienist this visit. Her name was…read moreMakeba (not sure the spelling is correct, sorry if not). She made the visit fly by. I even had to get all my X-rays done. Which can be very uncomfortable. She moved fast to get all 18 done. I told her it felt like 14. lol She was efficient and had a great positive attitude. She deserves all the Star on her own. All of the staff here are pleasant that I have dealt with personally. I would recommend this business.

This is our first intial visit. My wife had pain and swelling and took us the same day. Very clean…read morebuilding, friendly, and patient first priority. The initial paperwork is time consuming but bring your list meds. My wife went in for exam and they set me this week for exam. Delta Dental insurance taken here. At 70 years of age, they were friendly and business like at front desk. A big Army retired salute to our new dental family.

Absolutely amazing service!!! Dr Okuniga and staff are so amazing! I came early this morning and…read morereceived my new dentures but through about the day they felt loose, so i came back and they put me right in chair and took care of me. Thank you sooooo much!!!!

I have had bad experiences with previous dentist. Which affected me to the point where my anxiety…read moreis off the charts! My fear and anxiety has prevented me from receiving regular dental care. That is until I found Dr. Monsman and his staff. They never made me feel bad about my anxiety, they have always been very patient and understanding. They explain to me what is going to happen before they do it. Which helps tremendously with my anxiety. Dr. Monsman is an amazing dentist. I wish I took before and after pictures because the end result is incredible.Thanks to Dr. Monsman I'm not afraid to smile. I have my smile back! Dr. Monsman, thank you is not a big enough word to tell you how grateful I am to you and your staff.

Dr. St George, Elaine, and Paula are the greatest. They do a wonderful, painless job. More…read moreimportantly, they are super sweet and you are not just a number on a chart. I'm moving an hour and a half away and I'll still travel back to see them for dental care! If you need a practice that treats you like family go to them!

My husband and I have been patients of Dr. St. George's since 2013. Super friendly staff who go…read moreabove and beyond and treat you more like a friend than a patient when you visit. The first dentist I've had that I actually look FORWARD to my biyearly appointments. Keep up the good work, ladies! The Young family thinks you're awesome!

Very friendly staff and Dr Ji is amazing. No down payment and only 169 payment a month. That really…read morehelped me bc I have no insurance. Highly recommend

My child always had problems with the braces like pain with teeth even weeks to months after the…read morebraces were put on. Most times it was hard to get her to even go back to the dentist because she just didn't want to be in that pain. She understood there would be some pain but not to the extent she was in. She would say I think they drilled or did something too hard. The pieces of the braces often fell off in her mouth. She was careful about what she ate like gum, candy and other foods that could damage the braces but these things still occured. My older child had gotten braces from a place in Lynchburg, VA and never had any of the problems with their braces that my other child ended up having. It's up to you where you go but just do your research and make sure this is the right place for you because even with good customer service we sometimes overlook the real service we should be getting.

Absolutely the worst experience with a dental practice. They won't answer the phone and WILL NOT…read moreCALL BACK. I began a process for an upper denture in Dec 2020. It is now Jul 2021 and nothing.

This place is a complete joke!! As a new patient, I called to schedule an appointment in January…read more2019. I was told there were not any openings until April 2019. So I scheduled my appointment for April 18, 2019 @ 2 pm. The day of the appointment, I showed up 15 mins. early, only to see a sign on the door, saying they were at lunch from 1-2 pm. When the door was unlocked, I went in and started to sign the sign in book, when the receptionist (Amanda) asked for my name. After giving my name, I was told my appointment had been cancelled due to the one hygienist that they had, not being able to come in. I then asked why I was not contacted, and Amanda responded that "They" reached out to me first thing that morning. After asking the number of the office, I showed her I did not have any missed calls, voice mails or texts from that number. Crickets!!! At this point, clearly Amanda was telling a lie, and tried to shift the blame back to me. I stated that I had waited almost 4 months for this appointment, and I also had to miss time from work. No concern whatsoever. At this point I want to speak to a manager. I am told that Dana could be reached at the Hopewell location, After several failed attempts at reaching Dana, even after leaving my name and number, I knew this business was not only shady, but the employees had no integrity at all, or concern for their patients!!! Stay away people!! There are plenty of PROFESSIONAL, REPUTABLE DENTISTS out there. NOONE should be subjected to this type of treatment. I am shocked that they are still in business. If I could give 0 stars I would. The good thing is that the BBB now is aware of this shady business. #KARMA

Highly recommended!! I just had the best experience at…read moreDentistry by Design. I lost a filling and had put off getting it fixed because I didn't have a dentist in the area. After my tooth started bothering me, I called this morning, they had a cancellation and took me right in. The staff was professional & kind! In just 50 minutes I had X-rays done and had a new filling! The dentist was gentle, explained my options, and was reasonably priced! Great experience "for a dentist office"!

OK so I never thought I'd be reviewing a dentist on Yelp but I am moved to do so because I am so…read moreimpressed by my experience with Dr Akeel and his staff. Let me begin by saying I HATE dentist visits. In fact, I may have a bit of PTSD from my previous experiences. Had all my appointments been here, I don't think I would view dentist appointments any differently than haircuts or massages - yea, they are that good. The hygienist (Carrie) has a gentle touch and cleaned my neglected teeth without any pain or discomfort. Dr Akeel gave me a thorough exam and said, 'see you in six months.' You know what? He will. I don't dread dentists anymore:-)