Dr. Rojas and his staff are amazing! I feel at home when I visit the practice. The front desk,…read moreAshley and Lindsay are so helpful and always accommodating and knowledgeable when making appointments or have insurance questions. Lupita is warm and welcoming when she brings you back to the exam area. Dr. Rojas, I can't say enough about how great he is! I had my first novocaine shot that I didn't feel a thing! He also identified a problem at my last routine checkup and fit me in immediately to fix it! He is so patient and explains everything very well. Thank you Heavenly Smiles!!!!!

I hate going to the dentist, however they made me feel comfortable and Dr. Rojas is so friendly and…read morehas a great sense of humor. For once in my lifetime I don't dread going to the dentist because of how pleasant everyone was during my first visit today. Also I'd like to add I have Sjogrens which affects my teeth and Dr. Rojas was super knowledgeable about it and what that means for my teeth and what needs to be done to keep them strong and healthy!

Commonwealth Family Dentistry is by far the best dental office around. I came to them two years…read moreago from another practice after being frustrated with costs and quality. The dentists on staff are excellent especially with timid patients. I specifically like my dentist's assistant, Beth! She made my experience all the better. I was incredibly nervous and she kept me calm. I felt my old dentist was solely based on the dollar which made the quality of care poor. Commonwealth Family Dentistry makes patients a priority!

I feel I was assaulted with a dental drill by the tech at this dentist office who likes to talk…read moreabout her Lexi's car . When the dentist allowed her to help put a cap on my uncovered tooth that had been just received a root canal, she already knew WITHOUT the cap the tooth was very sensitive to pain because the dentist already tested it after I came to the appointment just to see the sensitivity. When She proceeded to go into my mouth I'm wondering what she doing (he already tested it, and she knows it's painful . So, (without the cap to put on my tooth) she used the drill and said "I want you to see something " she took the drill and hit my naked tooth with that instrument the dentist did and then said "(you can get somebody else if you want)." She hit that uncovered tooth with the drill so fast I almost jumped out the seat it hurt so bad. I read in these reviews where the Doctor or hygienist used anesthetic on someone's gums while scaling back their teeth? I was not ever offered pain relief for scaling. I was told "all the patients took the pressure and pain!". They tried to do my scaling by digging with a sharp instrument in my gums until I screamed in pain. The hygienist thought it was a joke because I was so upset . They did not numb me nor warn me about the pain of having to go into my gums with a sharp instrument. I believe I was assaulted with dental instruments and then made a joke of . I am afraid to go back there after those experiences to tell them my dentures (they made) hurt so bad and look so bad I can't wear them almost not at all. Food gets stuck in the tooth that had the root canal because it's indented and not smooth. They kept trying to get $100.00 out of me at this dentist office. Kept saying you owe us $100.00 but never told me why. I never understood anyway because My dental care was totally insured . So, they finally backed off asking me. But, I believe I was being billed for something I didn't get. When they figured they couldn't just take my money without explanations they just said forget about it. When has a business ever said forget about $100.00?

Friendly staff, clean establishment, welcoming environment…read more I was greeted by the friendliest reception and front desk staff. They all smiled and was pleasant towards me. They were speaking on the phone to other patients and kept a friendly and calm demeanor and tone. I met with the dental hygienist Amanda H. and she was so patient and kind. I expressed that I was a coward and she was so compassionate and she had a gentle hand. She explained every step of the process and put my mind at ease. After a short while, Dr. Wong came in and did his examination. He was so nice and had the best bedside manner. He was efficient and thorough and answered all my questions. This is a place that I would highly recommend.

I was beyond unhappy with my experience here…read more The good part is that it is a lovely office and a lot of the people here are very friendly. The front desk staff is amazing. The not so good part is a bit lengthier unfortunately and sort of based on my personal experience. A little back story is that I'm a disabled vet, so generally, all of my care is handled at the VA hospital. Occasionally, when they are very backed up and overwhelmed, they will outsource you to a place in town and foot the bill for it though. Enough back story... Last year, I needed to have a new oral appliance (think like a retainer) made for my sleep apnea when my old one was damaged and the VA sent me here. This place gets the referral from the VA and I have my appointment to come in to have the imprint/mold made to make the appliance. Awesome! Except... they won't make the mold until they do a cleaning. Fair enough. It has been about a year since my last one. Let's do it. But wait... It is going to be a BIG job, so they want to break it up into two deep cleaning sessions and only do half of my mouth each time. *Sigh* Okay. Whatever gets me closer to being able to sleep again. Two separate cleaning appointments later and I go back for another appointment to have my imprint made and, wouldn't you know, I have a cavity that needs filling and they can't make the imprint until after that gets filled. *Annoyed sigh* After that filling, they can't make my imprint because they aren't happy with one of my previously done fillings, and can't (or won't) make it until after they rip out the filling that is already there and redo it. *Frustrated grunt* But they handle all the insurance stuff with the VA, so I just let them do it. I am still in UNBEARABLE pain a week later. I call because at this point, I am pretty sure they messed something up with the filling because even my wisdom teeth removal stopped hurting after two days. They will happily schedule me to come in and check if they messed up... After they clear it with my insurance and receive confirmation for payment. Which was the first time I actually got upset because I am in constant pain, still can't sleep, and they are charging to see if they messed up... Everything gets cleared up and I finally get to go back in after they are sure they will get paid. Obviously they say they did everything right, but they want to schedule another appointment for me to see about a root canal or extraction. But, they will not make my imprint until after I take care of that tooth that is "not messed up". At this point, my perception is that they were intentionally drawing out services to get the VA to pay for them. Whether or not that is actually the case, I still had to reach out to the VA, who did agree that it felt like I was being strung along and was no closer to getting the imprint for my sleep device. They immediately sent me to someone else who DID make the imprint and the device and I was finally able to sleep about 1.5 months later. Again, this is just my perception of my experience here, but I am very happy that I was not the one having to pay for every single appointment, especially a follow-up when I was pretty sure they messed it up.

I had my first appointment with Dr. Ward. I was extremely pleased with the friendly atmosphere of…read morethe office. Dr. Ward did a complete exam and went over everything with me. My dentist had recently retired and I was worried about finding a new dentist. Dr. Ward made me feel very comfortable. I am very glad I found this outfit. I highly recommend.

These folks make a dental visit pleasant. The staff is friendly, professional, and efficient. The…read moredentists are craftsmen. I had two fillings, felt no pain, was not stressed out. Modern technology with old-fashioned comfort. The cost was reasonable, too. My highest recommendation!

Dr. Shroer is an outstanding periodontist. He knows is craft. I have known he and his staff for…read moreseveral years. His office has relocated to Hayes, VA but I will continue going to him because of his support and knowledge of how to treat my gum concerns. I visited him this week. It felt like I was visiting family. For me he is perfect. I trust him completely. He has a good gentle touch but strong. His diagnosis is complete with options. Under the circumstances today with COVID they are operating safely. All have been given their first round of vaccine and have their schedule for the second. I highly recommend Dr. Schroer for your periodontic needs. BTW I am a 73 year old woman finding the drive very easy from Williamsburg.

Dr. Schroer is not only amazingly competent and has the best bedside manner of just about anyone,…read morehis staff is caring and are concerned with my comfort to the nth degree. He and the other people in the office almost make it a pleasurable experience; it's hard to gain pleasure from oral surgery type of procedure, but you know :) I'm very pleased with the outcome of any work that Dr. Schroer has done on me and recommend him highly.

Love this practice!!…read more My daughter is in college in North Carolina but my insurance is here in Virginia. So, I embarked on the daunting task of trying to; 1) find a new dentist for her, 2) with appointments during the precise times she will be here from college, and 3) while getting the type of sensitive care she requires as she has a terrible needle/dentist phobia. I explained this to the very nice woman who made her initial appointment and they squeezed us in Monday morning at 8am. The appointment was to establish care, take some x rays, get her previous records, etc . . . Dr. Hairston was so nice and very honest. My daughter's teeth are in excellent shape and she only needed some air abrasion for some minor stains. Dr. Hairston didn't suggest any pricey procedures or try to sell us services we didn't need. The rest of the staff is great too. Charming took great care of Sarah and the woman who helped us with appointments was very nice. Not a rude or dismissive office culture. Very welcoming and professional. Now, for the appointments. We couldn't make anything solid for the cleaning because of the college schedule. So, we went on the "call when something comes open and we will see if that works." Well, we got home around 9am Monday and by 10:30am they had called to get her back in at noon for a cleaning. Wonderful!! Got that out of the way. Also, they squeezed her in Wednesday, end of day, for the air abrasions. My daughter is going back to NC Thursday morning with all her dental needs completed for the new school year. What a relief Stensland has been for us. My husband and I have appointments as well and we are grateful that our family has dental care that we can trust.

A+ DENTIST! My elderly mother needed urgent dental care in Williamsburg (broken front tooth) and…read morecould no longer travel to her dentist of many years in Virginia Beach. I found Dr. Stensland online and recommended him to her based on the many five-star reviews. Dr. Stensland and his entire staff were OUTSTANDING in the care they gave my mother. She was seen very PROMPTLY and was WELCOMED like a member of the family when she arrived new to their office, putting her at ease immediately. Dr. Stensland did a thorough assessment of her overall dental health as well as her acute issue. His COMPASSION and EXPERTISE gave my mother comfort and confidence. Dr. Stensland treated mom's broken tooth with GREAT CARE, and she is very PLEASED with the outcome. I highly recommend this dentist and dental office. The EXCELLENT Yelp reviews are quite well earned!

They performed 2 gum grafts and did a wonderful job. Quick recovery time. Everyone is…read moreprofessional and knowledgeable.

Professional and extremely talented and knowledgeable. The office staff and technicians are…read morefriendly and helpful.

I was very impressed with this practice. I was very concerned about my appointment and I've had a…read morelot of dental work done, so I was not comfortable at first, but this was a good experience. (If, having a tooth pulled can be good) I've had lots of dental work done by lots of dentists, but this doctor was one of the best.

I'm a patient person. I understand things don't always go according to plan. I don't leave 1-star…read morereviews. I also don't walk out of businesses outraged. Today I did both at Tulips' Chesterfield office. I would have liked to have had the opportunity to bring my elderly mother to meet one of the periodontists, but didn't make it past the blonde receptionist that was full of attitude. Immediately upon giving my mother's name, she stated very rudely that they wouldn't be able to see her today, and that I would just have to take today's appointment time to complete her paperwork and schedule another appointment. After I made personal arrangements to travel in from out-of-town while quite sick myself to get my mother in from her nursing home for some complex dental care, and after taking time off from my 3 national businesses to get her there, and after calmly explaining to the receptionist that their website was down last night when I tried to pre-fill their patient paperwork (checked 4x last night), she proceeded to cop a disdainful attitude with, "Well, THAT's why we send you the links well in advance. YOU'LL just have to complete the paperwork now and come back ANOTHER time when WE can fit you in with an appointment." No apology for their website being down, no acknowledgement of the hassle we'd gone through to get my mom there. COULD. NOT. HAVE. CARED. LESS. Considering the procedure my mom would need to have would probably cover half or most of the receptionist's salary, I'm surprised that they have this person out front. The periodontists may be excellent - but we'll never know, because we'll be taking my mom's business elsewhere. God only knows how much business the person out front is costing them.

I was afraid of going to the dentist until the ladies at this office out me at ease, w/out sedation.read more

I feel that I have to change my ratings to 3 star- my crown broke and now needs replacement after a…read moreyear and a half. I can't go back because I have moved out of state, this was not what i expected for something that cost a lot of money. Original review: This is one of the best dental clinics in the area- I have been to a lot of dentists over the years in different states and Dr. Crowder is amazing, top notch so is the rest of the staff. I recommend them 120%!