Friendly staff, clean establishment, welcoming environment…read more I was greeted by the friendliest reception and front desk staff. They all smiled and was pleasant towards me. They were speaking on the phone to other patients and kept a friendly and calm demeanor and tone. I met with the dental hygienist Amanda H. and she was so patient and kind. I expressed that I was a coward and she was so compassionate and she had a gentle hand. She explained every step of the process and put my mind at ease. After a short while, Dr. Wong came in and did his examination. He was so nice and had the best bedside manner. He was efficient and thorough and answered all my questions. This is a place that I would highly recommend.

I was beyond unhappy with my experience here…read more The good part is that it is a lovely office and a lot of the people here are very friendly. The front desk staff is amazing. The not so good part is a bit lengthier unfortunately and sort of based on my personal experience. A little back story is that I'm a disabled vet, so generally, all of my care is handled at the VA hospital. Occasionally, when they are very backed up and overwhelmed, they will outsource you to a place in town and foot the bill for it though. Enough back story... Last year, I needed to have a new oral appliance (think like a retainer) made for my sleep apnea when my old one was damaged and the VA sent me here. This place gets the referral from the VA and I have my appointment to come in to have the imprint/mold made to make the appliance. Awesome! Except... they won't make the mold until they do a cleaning. Fair enough. It has been about a year since my last one. Let's do it. But wait... It is going to be a BIG job, so they want to break it up into two deep cleaning sessions and only do half of my mouth each time. *Sigh* Okay. Whatever gets me closer to being able to sleep again. Two separate cleaning appointments later and I go back for another appointment to have my imprint made and, wouldn't you know, I have a cavity that needs filling and they can't make the imprint until after that gets filled. *Annoyed sigh* After that filling, they can't make my imprint because they aren't happy with one of my previously done fillings, and can't (or won't) make it until after they rip out the filling that is already there and redo it. *Frustrated grunt* But they handle all the insurance stuff with the VA, so I just let them do it. I am still in UNBEARABLE pain a week later. I call because at this point, I am pretty sure they messed something up with the filling because even my wisdom teeth removal stopped hurting after two days. They will happily schedule me to come in and check if they messed up... After they clear it with my insurance and receive confirmation for payment. Which was the first time I actually got upset because I am in constant pain, still can't sleep, and they are charging to see if they messed up... Everything gets cleared up and I finally get to go back in after they are sure they will get paid. Obviously they say they did everything right, but they want to schedule another appointment for me to see about a root canal or extraction. But, they will not make my imprint until after I take care of that tooth that is "not messed up". At this point, my perception is that they were intentionally drawing out services to get the VA to pay for them. Whether or not that is actually the case, I still had to reach out to the VA, who did agree that it felt like I was being strung along and was no closer to getting the imprint for my sleep device. They immediately sent me to someone else who DID make the imprint and the device and I was finally able to sleep about 1.5 months later. Again, this is just my perception of my experience here, but I am very happy that I was not the one having to pay for every single appointment, especially a follow-up when I was pretty sure they messed it up.

There are certain places that make you act like an adult no matter your age. This office experience…read morewas amazing. The staff are friendly, knowledgeable and supportive. They proceeded with extensive care throughout the extraction process. From the front receptionist to the hygienist to the doctor were very professional.

Rip off. Went in for fractured tooth. Paid $170 for x rays , then told that they would not do the…read morework, must go to a surgeon that does not accept the x rays taken. I question some elderly issues. I will be checking with the Va. Board of Dentist. I live in Chester.

What a pleasant dentist to visit. The staff is very friendly and polite. This office will do its…read morebest to take care of you and make you feel welcome. I am very impressed with the staff and the ability to perform the correct billing. I have had too many bad experiences with other local dentists that have become the 'nip/tuck' production shops and roll you for all they can. This office will try to schedule you around YOUR hours and work with you. They came recommended to me by a friend and have now done several family members. The billing difference is shocking. The quality and after effects are far better also. We do not feel like we had been in a fight after leaving. This is the type of office you feel like bringing a plant or baked goods as a gift when you visit. Give them a try none of us so far have had a regret!

The practice is modernized with state-of-the-art equipment. The dentists and staff are very…read moreprofessional and explain the procedure performed step by step. they explain all options and allow the patient to decide the path of treatment. many procedures are done "in-house" so you aren't referred to other offices, all treatment is explained clearly including "out of pocket" costs. A+ rating in my book!!

I doesn't know about the feelings and the thoughts of other patients, but Aspen Dental staff was…read morevery professional, polite, they care about the patients feelings and they will do any and everything in their power to make you feel comfortable. If you are nervous they will sit there and talk to you along with the doctors who are working your case. I will recommend Aspen Dental to everyone that I know and put out "shouts" for the excellent service that I received. Very very professional, courteous, very knowledgeable and sweet. I will add photos when I receive my new set of dentures.

This place just absolutely sucks. The secretary is never at the desk- had to wait several minutes,…read morejust standing there until she came back. She insisted my insurance wouldn't work and made me call my insurance company. Everything here is super slow moving. They told me to wait for the hygienist to come in and then they forgot about me. I sat waiting in the room by myself for over 40 minutes. When the doctor saw me, he spent maybe 5 minutes with me. When I finally was able to leave, i couldn't check out because the secretary was (of course) not at the desk. I just don't trust this place much at all. Everyone was unprofessional, except for the doctor- but he was largely unhelpful. I made an appointment here as an emergency for a severe toothache i've been having, and the doctor told me i should have the tooth pulled and then left. Didn't give me any recommendations for managing the pain or anything I didn't feel taken seriously at all.

I had my first appointment with Dr. Ward. I was extremely pleased with the friendly atmosphere of…read morethe office. Dr. Ward did a complete exam and went over everything with me. My dentist had recently retired and I was worried about finding a new dentist. Dr. Ward made me feel very comfortable. I am very glad I found this outfit. I highly recommend.

These folks make a dental visit pleasant. The staff is friendly, professional, and efficient. The…read moredentists are craftsmen. I had two fillings, felt no pain, was not stressed out. Modern technology with old-fashioned comfort. The cost was reasonable, too. My highest recommendation!

We had a great experience at this facility but they unfortunately decided to discontinue accepting…read moremilitary dental insurance after our first appointment. Staff was very friendly. The facilities are clean and well themed. We would have liked to have been able to continue care there.

From the owner: Welcome to Children's Dentistry of Virginia, PC, where our pediatric specialists believe that…read moredentistry is about more than oral care; it's about building a strong foundation for your child to have a beautiful, healthy smile for a lifetime. From the moment they enter our Chester, VA office, we want your child to feel comfortable, relaxed, and even excited about their appointment. Overall, our goal is to ensure your child is thrilled about every visit, ready to enjoy dental care, and enjoy a bright, healthy smile for a lifetime. We are located in Chester, VA at: 3600 Festival Park Plaza, Chester, VA 23831

Dr. Kennedy is a nightmare. He ground off 7 teeth during the first visit, including 3 molars. He…read morewould not use the latest biomimetic materials (which is why I sought him out). Maybe he ran out of the biomimetic material? He is dishonest and lied on several occasions. And when he fit the resulting crowns on two teeth they were not seated properly and left 1/8" of tooth exposed on one tooth and offset the second crown by 1/16". I also had to have him grind down 1/4 " of the inner cusp on one of the crowns so that my teeth would close. Needless to say, the teeth needed to be sealed. Then he ground off the 1/8" rim when I returned and asked him to seal the tooth. I almost did not return after the first visit. Do yourself a favor, do NOT walk in the front door.

Best cleaning I've ever had! Great, beautiful office with modern technology and comfy, comfy chairs!read more

Amazing staff. Top quality care. This is the only dental practice I've been to that did NOT try to…read moreupsell any dental work or products. So friendly, down to earth, and patient. I highly recommend!!

I have been receiving service at this location for Four years. The staff is awesome and they are…read morereally respectful of your time. Dr. Hanley Mike is a very patient dentist and his son Dr. Pete is very friendly and knowledgeable. The hygienist do a very good job of explaining what you need to do to have a healthy mouth. Front office personnel greet you with a smile even through a mask. Please consider Hanley family dentist for your dental needs.

I was afraid of going to the dentist until the ladies at this office out me at ease, w/out sedation.read more

I feel that I have to change my ratings to 3 star- my crown broke and now needs replacement after a…read moreyear and a half. I can't go back because I have moved out of state, this was not what i expected for something that cost a lot of money. Original review: This is one of the best dental clinics in the area- I have been to a lot of dentists over the years in different states and Dr. Crowder is amazing, top notch so is the rest of the staff. I recommend them 120%!

I paid Dr Agapis $700 for a crown over my root canal in March 2009. It's November 2011 and it…read moreshattered last night. I didnt pay $700 for a crown that will last for less than 3 years.

Dr. Agapis is a great dentist. Wonderful staff, nice and friendly. Excellent care for the whole…read morefamily. Welcome new patients with open arms. Make military families feel as if they live in the community for a life time. Up to date equipment. Things to entertain the kids Less than five minutes wait time. Flawless work. Last but not lease. A doctor that will CALL you personally to check on you. I love this place.