Much of my life, I've spent in the dentist chair. I get much of my reading done in their Waiting…read moreRooms. I have had many dentists in my life -- each one fine. Recently, though, I moved to the Richmond area and needed to find a new dentist. A neighbor recommended Dr. Sherry Dodson-Gordon. I have seen her twice. The day is young, but she may be the best damn dentist I have ever been to. Reasons: * She is personable with a great "chair-side" manner * Very technically proficient * She tells you what she is going to do, then tells you what she is doing, and then recaps (no pun intended) what she did. (You may get to tour your mouth on an x-ray image or with a mirror!) * She is sensitive to feedback from her patients and alert to any signs of discomfort * Her office staff, especially Gladys, is friendly, warm and efficient * Their dental hygienists are technically skilled and very nice Very impressed with this practice! If you need dental services in the Chesterfield area, I highly recommend!

Excellent care over a period of many years for me and my elderly mother. Dr. Dodson-Gordon has made…read morereferrals for additional services when necessary. She continued to provide care during the covid pandemic, despite the risk.

I went in for dental implants for my front three teeth after months , eventually about a year of…read moretrying he still was unable to provide my implants so after all of this time of being toothless..all of my upper teeth. Yes, he ordered for the removal of all of my remaining top teeth.I had no problems with them. He was the professional so I deferred to his expertise. I was forced to go to another provider and pay almost 25,000. He never even refunded what I paid him out of pocket. I don't even know how he sleeps at night. Sent me into a severe depression.

Collections for the two million X Rays I asked them to stop doing which they ignored my requests?…read moreNope, my bill was paid in full plus extras already. Oh and I had to pay over 1 thousand to fix their horrible work. Do not work with them at all. You can get luxury experience for the price of this low end dentistry.

There are certain places that make you act like an adult no matter your age. This office experience…read morewas amazing. The staff are friendly, knowledgeable and supportive. They proceeded with extensive care throughout the extraction process. From the front receptionist to the hygienist to the doctor were very professional.

Rip off. Went in for fractured tooth. Paid $170 for x rays , then told that they would not do the…read morework, must go to a surgeon that does not accept the x rays taken. I question some elderly issues. I will be checking with the Va. Board of Dentist. I live in Chester.

I had my first appointment with Dr. Ward. I was extremely pleased with the friendly atmosphere of…read morethe office. Dr. Ward did a complete exam and went over everything with me. My dentist had recently retired and I was worried about finding a new dentist. Dr. Ward made me feel very comfortable. I am very glad I found this outfit. I highly recommend.

These folks make a dental visit pleasant. The staff is friendly, professional, and efficient. The…read moredentists are craftsmen. I had two fillings, felt no pain, was not stressed out. Modern technology with old-fashioned comfort. The cost was reasonable, too. My highest recommendation!

I was afraid of going to the dentist until the ladies at this office out me at ease, w/out sedation.read more

I feel that I have to change my ratings to 3 star- my crown broke and now needs replacement after a…read moreyear and a half. I can't go back because I have moved out of state, this was not what i expected for something that cost a lot of money. Original review: This is one of the best dental clinics in the area- I have been to a lot of dentists over the years in different states and Dr. Crowder is amazing, top notch so is the rest of the staff. I recommend them 120%!

We've been coming here for years and honestly we have no complaints. My whole family comes here,…read morekids included. Dr. Doss is great, she's attentive, never makes you feel rushed, and actually takes time to explain what's going on. If something comes up and you need to get in quick, they work with you on that too. The staff is great as well, they are all very helpful and overall just kind, sometimes that is hard to come by. Honestly if you're looking for a dentist for your whole family, this is the place, it is nice they have several locations but this location is our favorite.

I like the dentists in the practice. The front desk is lacking in customer service and…read morecommunication skills with clearly no management oversight. The front desk acts as if they are doing you a favor to speak with you. The office takes no responsibility for not calling for insurance estimates that are submitted. The response is "you should have called us". You CANNOT get a dental cleaning appointment for 8 months (even though your dental insurance provider pays for every 6 months). With 10 dental hygienists, no one should have to wait 8 months for a teeth cleaning, Avoid VA Family Dentistry and find a friendly, nice dentistry practice that can do a cleaning every 6 months -- NOT Virginia Family Dentistry.

AI Mode All Forums…read moreShort videos Shopping Videos Images Maps News Books Web Flights Finance Search tools Feedback Felton and Associates of Chester 4.8(730)‧Dentist in Chesterfield County, Virginia‧Open Overview Reviews Photos Services About By owner Products Google review summary 4.8 (731) Reviews All cleaning43 feel15 understanding14 atmosphere13 +6 Sort by Most relevant Newest Highest Lowest Crystal Jarrell Local Guide·16 reviews If I could give zero star I would. This is by far the worst place for billing your insurance. If I could give zero star I would. This is by far the worst place for billing your insurance. Several times they billed my husband insurance with incorrect coding cause insurance to not pay. And then pass the cost onto the patient. The last appointment he had was over a year ago they assisted that insurance would cover the cost of the crown and told him multiple times that $400.00 he paid was all he would owe. Then per the eob from insurance company the insurance requested medical records as the crown was not medically necessary. They failed to send in the record insurance requested. Then they call my husband over a year later and say we owe $1400.00! Called the insurance and they pulled out a completely healthy tooth to put in a crown that was not needed. Stay away from here unless you like surprise billing. And all the staff in billing department are rude and refuse to try to get insurance to pay. I have been in medical billing over 20 years and this place is the laziest inexperienced billers. Stay away

I've been coming to Dr. Felton for years! I hate going to dentists, but this is not your typical…read moredentist office. The waiting room is very inviting and the atmosphere and decor makes you feel comfortable and relaxed. You'll feel like you're in modern home; which is great, especially if you're nervous about going to the dentist! If you get a filling; the dentist assistant prepping me would allow me to choose what I wanted to watch on television with the headphones on. This would help ease any anxiety or hearing the drill in my mouth. Dr. Felton always does an amazing, pain-free procedure and making sure I'm doing okay! Very smooth and comfortable experience. When I come in for my routine cleaning. The dentist hygienist would ask me questions that show they really know me as an individual, which makes me feel like a valued patient here. I always leave with a fantastic cleaned pearly whites. They used to hand out goodie bags that included toothbrush, floss and mouthwash. I think now they cut corners to save and no longer give out manual toothbrush which doesn't matter to me since I use an electronic toothbrush. Overall: the staff and dentists is very knowledgeable about what they do. It's just a friendly environment and kind of make you feel at "home."

Reviewing a dentist office has to be top tier mid 30s behavior BUT I do love Dr Vacca's office!…read morePrior to coming here, I've had so many bad dentist office experiences, but it's been night and day (probably why I am still using them almost 10 years in and drive an hour first thing in the morning to have my mouth violated twice a year). Shalonda has been my dental hygenist for the last while and she is so, so sweet and pleasant to see. The dental hygenists here are very gentle and will make adjustments if needed for any particularities. The team is top tier and both Dr. Vacca's are so kind.

I cannot recommend this practice highly enough. Both father and son are exceptional and caring…read moredentists. I had a Saturday emergency and I actually was able to reach someone who took the time to discuss whether or I needed emergency care. When it was determined I didn't, they fit me in right away and every member of that staff knew why I was there and made me feel super comfortable. From the front desk, to the hygienists, dental assistants, and the dentists themselves, I give as many stars as possible.

Friendly staff, clean establishment, welcoming environment…read more I was greeted by the friendliest reception and front desk staff. They all smiled and was pleasant towards me. They were speaking on the phone to other patients and kept a friendly and calm demeanor and tone. I met with the dental hygienist Amanda H. and she was so patient and kind. I expressed that I was a coward and she was so compassionate and she had a gentle hand. She explained every step of the process and put my mind at ease. After a short while, Dr. Wong came in and did his examination. He was so nice and had the best bedside manner. He was efficient and thorough and answered all my questions. This is a place that I would highly recommend.

I was beyond unhappy with my experience here…read more The good part is that it is a lovely office and a lot of the people here are very friendly. The front desk staff is amazing. The not so good part is a bit lengthier unfortunately and sort of based on my personal experience. A little back story is that I'm a disabled vet, so generally, all of my care is handled at the VA hospital. Occasionally, when they are very backed up and overwhelmed, they will outsource you to a place in town and foot the bill for it though. Enough back story... Last year, I needed to have a new oral appliance (think like a retainer) made for my sleep apnea when my old one was damaged and the VA sent me here. This place gets the referral from the VA and I have my appointment to come in to have the imprint/mold made to make the appliance. Awesome! Except... they won't make the mold until they do a cleaning. Fair enough. It has been about a year since my last one. Let's do it. But wait... It is going to be a BIG job, so they want to break it up into two deep cleaning sessions and only do half of my mouth each time. *Sigh* Okay. Whatever gets me closer to being able to sleep again. Two separate cleaning appointments later and I go back for another appointment to have my imprint made and, wouldn't you know, I have a cavity that needs filling and they can't make the imprint until after that gets filled. *Annoyed sigh* After that filling, they can't make my imprint because they aren't happy with one of my previously done fillings, and can't (or won't) make it until after they rip out the filling that is already there and redo it. *Frustrated grunt* But they handle all the insurance stuff with the VA, so I just let them do it. I am still in UNBEARABLE pain a week later. I call because at this point, I am pretty sure they messed something up with the filling because even my wisdom teeth removal stopped hurting after two days. They will happily schedule me to come in and check if they messed up... After they clear it with my insurance and receive confirmation for payment. Which was the first time I actually got upset because I am in constant pain, still can't sleep, and they are charging to see if they messed up... Everything gets cleared up and I finally get to go back in after they are sure they will get paid. Obviously they say they did everything right, but they want to schedule another appointment for me to see about a root canal or extraction. But, they will not make my imprint until after I take care of that tooth that is "not messed up". At this point, my perception is that they were intentionally drawing out services to get the VA to pay for them. Whether or not that is actually the case, I still had to reach out to the VA, who did agree that it felt like I was being strung along and was no closer to getting the imprint for my sleep device. They immediately sent me to someone else who DID make the imprint and the device and I was finally able to sleep about 1.5 months later. Again, this is just my perception of my experience here, but I am very happy that I was not the one having to pay for every single appointment, especially a follow-up when I was pretty sure they messed it up.

I recently had some rather extensive dental work done by Dr. Woodard at the Colony Crossing…read morelocation. I was given the option of a local or general anesthesia. Admittedly somewhat hesitant, I chose a local only. Dr. Woodard made the entire procedure pain free and was kind, communicative and thoroughly professional at all times, as was the assistant. Being relatively new to the area, I 'tried' two other dental practices before going to Commonwealth Dentistry. I will not need to look any further. The entire staff are the ' best of the best' and I can't say enough about the quality of care with Dr. McKenzie Woodard! Thank you!

I was was stuck finding a new dentist last minute and came across Commonwealth Dentistry-…read moreMidlothian. From my initial email inquiring on service I was able to get in for a new patient appointment and cleaning. My appointment went great. The staff was all phenomenal and polite, and the actual dental work was exceptional. I felt it was very thorough and left feeling confident that my smile is being taken care of. I was also able to get in next day to get molds for a much needed new retainer, as the one I had was falling apart in my mouth. Everything went great and super quick. I was in and out. Even with my top set giving us trouble, the staff hung on and never lost patience. Wonderful. If you are in the market for a new dentist, look no further. Commonwealth Dentistry is the best!