Hard to believe a medical service can be as attentive as a fine dining restaurant, but that is what…read morethis was. We used Five Star for about five days. Medicare and Optum covered the hospice side. I paid separately for 24/7 caregivers through Sincere Care Services, which I chose because I wanted Cantonese and Mandarin speakers so my mother would be more comfortable. Five Star was recommended by the Optum physician on staff. Separately, a family member recommended them too, through a friend whose father had passed the week before. I checked their ratings on Yelp and Google before moving forward, and I am extremely happy with the service we got from start to finish. This is the point where you decide between more hospital intervention, which can be painful, and accepting the situation and moving to hospice. Hospice is the wedding coordinator for a peaceful death. Things can still go wrong even when you plan everything perfectly, but Five Star was there at every step to handle whatever came up. The rough sequence for anyone about to do this: 1. Decide on hospice. 2. Line up caregivers. They are separate from Five Star, but Five Star will point you to good ones. I wanted Chinese-speaking caregivers and Mark made it happen. 3. Coordinate with the hospital on transportation. 4. Be home to receive the supplies. 5. Be home when your loved one arrives. Have a bottle of distilled water ready for the oxygen machine. 6. Have the nurse and the caregiver both there so you can learn the comfort meds. 7. I used 24/7 caregivers on 12-hour shifts. I made a point of being there whenever a new caregiver came on, so I could walk them through the medications and get their phone number. Nurses came once a day to check on my mother since she was close. You do not have to be there the whole time, but I tried to be there for shift changes. One thing I wish I had watched more closely was bowel movements. My mother had been constipated since the hospital because she was not eating. Another tip: put together a playlist of beautiful music to play in the room. Otherwise it is silence, or your loved one is listening to caregivers talk and scroll on their phones. Even when your loved one is not responsive, they are still listening and drifting in and out. Tell them everything will be okay. Thank them for everything they did for you. I think it helps them go peacefully. Anytime I needed something, Mark was a text or a call away and he always answered. Again, they are the wedding coordinators for a loved one's passing, and they will do everything within their power to help you through it.

The owner and staff were incredibly kind and compassionate during a very difficult time.read more

Unique has a special place in my heart. Their compassion and knowledge is what sets them aside from…read moreall the other hospice companies. They care for my aunt during her last few months of her life and they were nothing short of amazing. Very responsive and extremely helpful during the difficult time. Dani is so knowledgeable and made the process much easier

I have used a couple other hospice companies with other family members. Unique Hospice stands out…read morethe best from my first call to Vanessa made me feel very comfortable and I knew right away. I made the right decision from the first visit with Ness was absolutely wonderful when I saw her how she treated my loved one as family and the compassion she had for her Jen was awesome also. Joyce the social worker always checked in and made sure we were doing OK but also checked in with our loved one that was dying of cancer these women are a great team. They made my loved one feel very comfortable and felt like family. We were treated the same. I would highly recommend this company to anyone that's going through the tough time of losing a loved one

My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

The best ever!! Nurse George has amazing service and cares for his patients! 100% recommendedread more

My 93 year old mother-in-law recently died from end stage colon cancer under the care of Tranquil…read moreCare Hospice. I was in the home, along with her 6 children, for a 28 day period before her death. Speaking as an experienced oncology nurse, I want to compliment this excellent service and give you an idea what it meant to the family to have support for her transition. Our team was consistently respectful, caring, professional and treated my mother-in-law as the delightful individual that she was. The team very clearly communicated with the family and followed up on everything they promised (phone support, supply delivery, educational materials, drug delivery, etc.). She was able to die in comfort in her own home, with her family present. I can speak on behalf of the family to convey our heartfelt thank you for helping us make this possible.

Max and Victoria and the rest of the staff and other resources for Maximum Care Hospice gave my…read moredad's last few months an air of comfort and dependability. Thank you for all that you do.

Look no further. Tried 3 hospice. This one is outstanding. Took great care of partner thru…read moretransition. Excellent communication. Professional and caring. Could not have asked for more during this difficult ordeal. Highly recommend. And if you are experiencing frustration with your current hospice, talk to Max cuz you can change.

For anyone who is new at hospice care for a loved one. This review is for you . I am so greatful…read moreto fund A1 The care and professionalism is beyond words. I am so greatful to Sam the caregiver assigned to my mom who was transitioning. I thought that I could handle it myself after all I was my moms caregiver. But there is no way I could have made her so comfortable and handled this delicate time. You only have one shot at making a transition for a loved one . I thank you A1 for making sure we had all the support and comfort needed.. 5stars

I will NEVER recommend this hospice to anyone. The worst Hospice ever. The owners are very rude and…read moredon't know what is good customer service is. Stay away from this place. The only good think about them are the people at front desk.

We used Angel Care just recently when my Grandmother was put on hospice. Once she was placed on…read morehospice care, Angel Care came out and did an assessment. They arranged for all the necessary equipment and medicines to be delivered to the senior care facility she was at. The lady my mom was in contact with told my mother to call her anytime and that she was available 24/7. This held true when a couple days later, my mom contacted her as my Grandma's condition had deteriorated and they sent out a nurse to be with her around the clock. We had the pleasure of working with Emma and Rosalyn, who were two of the most caring and dedicated nurses you'll ever meet. Their care for my Grandmother was gentle and thorough. They were there around the clock with our family and saw us through to the very end, making my Grandmother's transition and passing as painless and comfortable as possible. These two ladies are truly called to be in this profession as their interactions with the patient and family show their love for people and what amazing hearts they have. We are so blessed to have met them!

I CAN'T SAY ENOUGH GOOD THINGS ABOUT THIS COMPANY! I started using them when my mom started to…read morehave issues after a month long hospital stay. they came to her assisted living facility a few times a week to check on her and when her health started getting worse they were there 24/7! the staff was amazing! One particular nurse was LUCY! OUTSTANDING AND WONDERFUL CARE FROM HER! SHE IS AMAZING! They all were very caring and friendly and easy to reach at any time...LUCY was definitely above them all! Highly recommend this hospice facility...YOU WILL BE VERY HAPPY you gave your loved ones the best of the best care...

Tender Hearts has truly been a lifesaver for our family…read more This past summer, my mom was having a very difficult month, and I knew we needed help, but I was overwhelmed and unsure where to start. I went in and spoke with Patty, and from the very first conversation she put me completely at ease. She took the time to explain how Tender Hearts works, how flexible and responsive their system is, and reassured me that they are there for families at any given moment, depending on what your needs are. We immediately felt comfortable and supported. For a period of time, my mom was able to be on her own again, but unfortunately she later suffered a stroke. Since then, she has required around-the-clock care, which has been provided primarily by Tender Hearts. Every step of the way, they have handled everything from long-term care coordination to scheduling...making an incredibly stressful situation so much more manageable. At first, I'll admit they seemed a little expensive. But I can say without hesitation: you get exactly what you pay for. The caregivers they've matched with my mom have been nothing short of amazing. Each person has been thoughtful, capable, compassionate, and a perfect fit for her. We have genuinely loved every single caregiver who has come into our home. The greatest gift Tender Hearts provides is peace of mind. When you're navigating tough times with aging parents, the burden on the kids can feel overwhelming and Tender Hearts truly takes that weight off your shoulders. Thank you to Patty and the entire Tender Hearts team for everything you've done for our family. You have made an immeasurable difference, and we are endlessly grateful!!!

Tenred Hearts helped us with the last 7 months of my Father's life. They where professional,…read moreknowledgeable, flexible, and very patient. My Father was not always easy to get along with during the last months of his life. He was understandably distraught and did not want to be taken care of even though he desperately needed the help. Tender Hearts was understanding and accommodating though all the difficulties. Someone always answered the phone no matter when I called day or night and the would change the scope of his care on a dime. No hassle just yes of course, whatever you need every step of the way. Thank you Tender Hearts so much for caring so much of the weight during the last months of my father's life. I will always be grateful.