Excellent experience! My daughters 8th generation iPad fell off the bed and the screen shattered. I…read moreasked in my local mom group for a recommendation and Gophermods kept being suggested. No appointment was needed. I brought in my daughters iPad, showed them the damage, gave them my personal information and left. The timeline on the website said it would be a few days but they did the repair in a few hours! When I picked up my daughters iPad they went over everything. They showed me it was charging, the speakers worked, microphone worked, the screen brightness worked, Touch ID worked and more. Literally they went over every feature to show me it was operational. They are extremely thorough. It was a very pleasant experience. Everyone was helpful, upbeat and informative. I highly recommend them for your repairs.

From the moment I got the screen protectors installed on my then-new iPhone 10 I knew I was going…read moreto love these folks when they said "these screens are guaranteed for LIFE!". Last week i went in, years later, and by golly, they did indeed replace the screen FOR FREE. Today I returned and got a new screen protector on my tablet (I'd put the last screen on myself). Their prices are more than fair, and ESPECIALLY more than fair when you figure you'll never have to buy a screen protector again. A special shout-out to my tech at Woodbury, Owen, who was fast, efficient and best of all... laughed at my lame jokes! These folks are what support is supposed to be, and rarely is. Well done!

We met Christian at the Mpls Home and Garden show. He helped us get signed up for Quantum Fiber,…read morehallelujah!! He also thought he could save us money on our phone plans. Ultimately saving us $80+ on our phones and eventually $55 on WiFi. He was extremely helpful, explained everything clearly and made everything so simple. I would highly recommend and refer friends and family! AT&T has great options and value available!

Went to buy my wife a new phone cause she broke the last one, LoL. When we arrived we were greeted…read moreby Shaq. He was friendly and laid back. He got right to grabbing what we needed. Also mentioned a deal the had going with Apple Watches. They were Bogo free. So of course hubby gets a treat if wifeys getting spoiled (New phone & now new smart watch). So all in all they had fast & friendly service. Thank you Shaq @ AT&T Woodbury.

What brought me here was learning that I could get my iPhone screen protector here through my…read morecellphone carrier for.....free. WIN! Process was absolutely seamless and QUICK. I think I was in and out in under 10 minutes. Gentleman helping me was knowledgeable, efficient, and friendly. It's a small spot with big results. I'll definitely be back and recommend to anyone needing a screen protector for your phone or any fixing of your phone/tablets. They also offer accessories to purchase. Parking lot on site.

My phone screen cracked so I went to a couple shops to see if it could get fixed. This shop had a…read morelower price at $300 (still a bit in shock that it costs this much honestly) and could fix it within a couple hours when the other shop quoted me $100 more and said it would take 4 days to get the part in. Pay upon getting the device back and they text you when it's ready. Phone came back completely fixed. Would recommend.

Great experience on Black Friday 2018!…read more We went to a WI. location first and waited over one hour (we even asked if they had apple watch we wanted) yes he reassured me they did. Well they DIDN'T! We called woodbury location and Alyassa answered the phone ( Very nice ). She did confirm she had 2 left and just ask for her when we get there! Alyassa and her team were very helpful and knowledgeable. Woodbury location is my new store! Thank you.

This is pretty typical for Verizon, you never answer your phone calls nor return emails or…read morevoicemails. I left you a voicemail including my landline number. Which you never responded to. Pretty typical... And my husband also called and left a message with no response from you, again very typical! I've gone to the atternity general, bbb, yelp and news stations. Reporting the mistreatment and horrible customer service from Verizon. And I'll keep going and reporting Verizon. I also have my own atternity who will be addressing this case as well. I'm not going to stop! I'll keep reporting Verizon to anyone and everyone! Getting the word out on how awful Verizon is! This will get dealt with and addressed one way or another! Nearly 5 months without a fully functioning phone is not acceptable!

Brought my cell phone in to have the glass replaced and that was fine, but now the battery will not…read morecharge. Before I brought it in battery was charging fine no other issues. I call them and they told me they could look at it but I would have to file another claim and that it might not be covered under my warrant. It was their fault it's not working but now. and now want to charge me for their poor quality of work. Never use this store. I should have read ALL the other BAD reviews first.

If I could give zero stars for absolute incompetence this place provides, I would. I dropped an…read moreipad 8 off for a cracked screen on 8/10 - and picked it back up that same day. It seemed fine, until we got it home, and the screen was jumpy. Brought it back, Quentin texted and said it would be done Monday. I called 6 times, and left 5 messages, and no one called me back. THEN - when I finally got through on Tuesday, they said they tried replacing it three times and the screen is still jumpy, so they must have damaged something internally when they took off the old screen. What do I get? A broken iPad back, and a partial refund. Do NOT bring your electronics here.

I've driven by this place a zillion times, but never have stopped by. It's in Midway, across from…read moreBanfield Pet Hospital and Big Tent Liquor off the Green Line. I had dropped my Iphone and part of the corner popped out of the case, so knew I needed to get my smartphone fixed. I checked out some Yelp reviews and decided it was worth stopping by. First, Snelling Avenue was undergoing major construction when I drove there, but it was easy to get to and has its own parking lot, which is super convenient. It was empty when I went in, and I was promptly attended to. The store manager, Demetrius W, helped me. He went over the minimum labor fee of $26, and they literally fixed it within 5 minutes. I barely had to wait - had great customer service, and found the price to be reasonable from other estimates that I got online. Overall, very happy with my relatively easy Iphone fix!

Friend had bought an iPhone from them in the past and they seemed friendly and trustworthy. Brought…read moremy own iPhone in to have the cracked screen replaced. When I dropped off my phone it was functioning and charging completely fine. Picked it up the next day and it wouldn't charge and was stuck in a restart cycle. Demanded to know what happened to it and after running some tests they finally admitted they had fucked the motherboard. Okay price for fixing screen but be prepared to have to buy an entirely new iPhone and if they destroy your cracked one they only refund cost of screen not $25 labor cost, which is ridiculous because all they did was destroy my phone.

Last November I visited T Mobile as a 20 + year loyal member to see if they offered any incentives…read moreto current customers, as other competitors offer free phones or offer to pay off existing phones to switch carriers. I spoke with Ace Gagante at the Woodbury location and he offered me upgrades to two of my phones. I went forward with these upgrades under the impression that it was part of the incentive I was inquiring about it, and that I would pay the extra money for the upgrade then and there, and that would be the end of it without any bill increase after the fact. It was never disclosed that this payment was only the tax portion, and on my next bill I see a $1550.00 balance added to my bill that was financed for my upgrade. That wasn't what I agreed to, otherwise I wouldn't have moved forward with any of this as I was initially checking in to see if there were incentives for continued loyalty. I felt very deceived and frankly tricked into this entire upgrade. I called their customer service to ask for help and also see if I could contact someone at their corporate office to offer support. She gave me the address, told me there is no phone number to call, that I would have to write a letter and she let me know (her words, not mine) the employees refer to this as snail mail so good luck. I wrote a letter stating my concerns and about 3 weeks later I received a voicemail from a Steven from the Executive Response Team. After his first initial reach out, I called him back the same day and tried calling and texting a few more times within the business week, but I never heard back from him. Feeling unsupported, I spoke with Verizon and they said I would have to make 4 payments to phone I never agreed to before they could buy out the phones and switch carriers. I figured if this doesn't get solved within these 4 months of payments, I will switch. I never heard anything from anyone. April 1st I cancelled all 4 of my lines and transferred to Verizon. I feel like the rep Ace Gagante deceived me into upgrading, maybe it's a commission game but I felt very tricked; and worse, after feeling tricked I received no support or offers to make right. I know this is a long review but if you got this far, please be aware when seeking support at T-Mobile: they are quick to push misleading, expensive upgrades but beyond slow when it comes to responding to complaints and issues. They lost a loyal customer and I hope the corporate team can look into the reps and make sure they're not misleading anyone else into expensive upgrades.

Was in 2 days this week. Both times patient in full of answers and serve me well. The next time…read morevery patient very knowledgeable very helpful. I would give T-MOBILE and WOODBURY a five due to their employees..

Helpful, knowledgeable service-very reasonable repairs while you wait. I was able to get a necklace…read morerepaired same day-they also have watches and gold chains for sale-good prices

We went to get service done on 12/21/2025 costumer service was awful to say the least. Fasila, if I…read moream getting the name right was who "helped us" giving us a terrible attitude right from the beginning. Once we picked our item up, August helped us which made our experience way better. If you are looking to get good service on a meaningful piece, do not bring it here, even as a first time customer, their attitude was so bad that I felt as if my item (which has been in my family for decades) was going to be disrespected and treated with the same lack of care as our initial interaction with Fasila was. You are better of going someplace else.

I had a decent experience at this TMobile. Upon entering, I noticed everyone is greeted…read moreimmediately. I was porting my mobile phone line from AT&T and they handled everything smoothly and answered all of my questions sufficiently.

Jim was extremely helpful in getting my lemon phone exchanged. I purchased a cheap flip phone for…read moremy elderly mother and it's just not working properly. After several trips into TMobile and new SIM cards, we ordered a new phone under warranty. Jim was easy to talk to and helped me walk through my options. I appreciate when people understand customer service and take time to chat with you.