1. Verizon, Wireless Communications

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San Antonio, TX

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Verizon, Wireless Communications

2.6 (10 reviews)
Closed • 10:00 am - 8:00 pm

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11 months ago

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2 months ago

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3 years ago

The stench of alcohol from the person running the store was overpowering. He was rude and belligerent. Do not use this store.

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9 years ago

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5 years ago

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8 years ago

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9 years ago

Verizon has bullet proof cell service but I can't say the same about wait times at this service center.

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9 years ago

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8 years ago

Very professional, especially Michelle! She answered all my questions and went above and beyond to service me

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8 years ago

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Cellular Zone Sales & Repair - My old phones final resting place

Cellular Zone Sales & Repair

(58 reviews)

$$

Wish I had before and after pictures of what my phone looked like before it was cracked! Came…read moreacross this location on Yelp and the location is as great as the reviews state! Service was fantastic! I had arrived there on a Saturday 30 minutes before closing and the employee at staff during that time was so helpful and nice. My phone was done in about 20 minutes. Prior to choosing this location, I had messaged the location inquiring about the price and time, and I received a response promptly in less than 10 minutes from the manager. The manager was very informative and helpful. In addition, I was very content with the warranty that is offered when your screen is fixed, they off a 60 day warranty included. The store offers a variety of services, also including selling and buying electronic devices. They can also replace the back of your phone if your discontent with the color your phone has, they have a variety of colors. Overall, great customer service from management and other staff at this location, my phone was fixed quickly and the result was great! I definitely recommend this store and will be returning if I have issues other electronic devices!

Misdiagnosed our iphone issues. Found out from Apple store we needed to replace the phone and so we…read morepurchased one from this place which was at least $140.00 cheaper but refurbished. It took quite a while to load data from our old phone and the customer service gal at the front counter was terrible. Had to go back three times and she had no idea what she was doing or what was happening. Will not return to this place!

Good Luck Communication

Good Luck Communication

(36 reviews)

Don't judge a book by its cover. We've all heard it before but far too often we crinkle our noses…read moreand walk away. If you arrive at Good Luck Communications you might do just that. It's not an attractive piece of real estate and the location is less than desirable. I'm guessing for the owners of Good Luck Communications that equates to low overhead. Anyway, don't judge this book by its cover. Once inside, I was third in the queue which looked to be about a 10-15 minute wait. Luckily, one of the workers, probably a co-owner, showed up and assisted me. I explained that the wife had broken the screen on her iPad mini and needed to have it replaced. He assured me that it could be done quickly and easily. I had purchased a Groupon for $79 but he explained that if the plastic frame under the glass was damaged that it would cost an additional $30. However, as that's the amount that they pay Groupon, he said that if he needed to replace the frame that I should return the Groupon and he would do the entire job for the $79. OK, I said, just let me know. He had me fill out a card, and said it would take a couple of hours because they had some other screens to replace before they got to mine. I took this interlude to drive over to The Big Bib BBQ restaurant on Austin Hwy (see my review), and to do some other errands. I got a text 90 minutes later saying the frame was indeed cracked and that I should return the Groupon. That was easy enough. When I returned at the predetermined time, the iPad was ready to go. He had numerous rubber bands tightened around the iPad holding the new screen tightly to the base so that the glue (I think) adhered properly. He said I should leave the rubber bands on a couple more hours. A couple of hours later, we removed the rubber bands, peeled off the plastic screen cover, and fired it up. The first thing we noticed was that the depth of the home button was deeper which means the screen is either thicker or the rim around the home button a tad higher. We noticed the ring around the home button was silver. Was this an iPad mini 3rd generation screen? Our mini was a 2nd generation. Anyway, other than that, it worked like a champ. The screen is as good as new, with no loss of touch sensitivity and no issues with how it was adhering to the base. Overall, I'd recommend Good Luck Communications if you need a screen replaced, or if you're in need of some accessories or a cheap calling/data plan. I'd recommend calling ahead as they might honor the Groupon price in-house rather than paying a commission to Groupon.

worst place ever took my phone to get fixed and guy ended up braking the motherboard wanted to…read morecharge me another $250 to fix what he broke very bad business don't come here

Verizon - Interior

Verizon

(33 reviews)

$$

I went to this Verizon store. Even though there was a lot of bad reviews. I just needed 2 things…read moredone . 1 pay my bill and 2. Ask why my account was deleted from my phone. I was taken care of by Daniel unfortunately I didn't get his last name but his tag had marine on it . So Daniel was a real sweetheart I explained to him I transfer my number to another service, but that I still had a line with Verizon. It's my mother in law phone and being she is 90 years old I didn't want her to get a text about the bill. So he helped me and explained to me everything I needed to know about how I can go about paying that bill. Can I just say at this Verizon store , I was expecting rudeness which I was prepared for but instead all I received was kindness. Also I wanted to add there were more employees there and nobody's was standing around doing nothing... Great experience! Kudos to this team of great people !! Especially Daniel!! Also the store was spotless !!

went here to see if changing providers would be better, after the sales rep showed us numbers and…read morehow much we would be saving if we switched and turned in our phones we would get a huge rebate, and we were promised a promotion for the trades in, were given the credit and then taken away. We went back to the store and they stated that they made a mistake and so they took that credit away and stated that the mistake was on their end and that it should have never been issued. So from one month we go from a -300 credit balance to a 1,000+ bill that we had to pay because we owed them that money. We thought that by switching to Verizon we would save money and have better service but it has only resulted in them not only having blackout spots everywhere we travel and even at the entrance of our home , to now basically getting a huge bill (that they admitted was a fault in their part but can't do anything about it). So beware of this store and verizon, should have known better since I was with verizon and had them for many years and switched because of similar situation, I believed them when they told me that now they were more customer service based, but have been faced with more lies AGAIN

Verizon, Wireless Communications - mobilephones - Updated November 2026

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