BEWARE. Unfaithful business practices. The business name is a warning to customers not a boon. The screen I asked for and negotiated for was an OLED. The screen that was installed is not an OLED. Shahzada over charged and forced negotiations. The price in store was different than over the phone. Once we agreed on the product and price work began. I was then shown the phone very briefly to verify work was done and told there are no warranties of any sort. Not being in the industry I trusted that he did the work requested. He installed a low tier screen at a high tier price and did not disclose this. I called to discuss and he could not tell me what kind of screen was installed - he calls it a generic iPhone screen. It is terrible quality- glitchy, low brightness, battery draining, and makes your phone run hot. His pricing started at $450. We negotiated for an OLED for $200. An OLED was not installed. Do not do business here. The store does not keep the advertised hours. The one redeeming quality is that the work was done quickly. read more

Great customer service very professional very helpful. The technician is really quick. They fix my phone between 5 minutes. I recommend it to everyone and they have beautiful accessories. Anything you need you can find in that store. Leo Rock's read more

Good Luck Communication - Mobile Phone Repair Near Me - San Antonio, Texas

This was a really fast and easy experience! Leo gave me a quote over the phone and was accurate when we came in the store! Super quick process took less than 15 minutes for iPhone screen to be fixed! read more

Ali good service . The best in town. Will work with you and match any price. Very appreciated

Always good business when I come here ,have gotten 2 phones fixed at this location and no problems whatsoever

Excellent price on iPhone 15 pro max and iPhone 14 Pro Max screen repair recommended Ali.

Great service and prices!!! Needed my LCD screen replaced and repaired for Iphone and they got it done in 5 minutes at a great price!!! Thanks!!! read more

this guy is one of the few people who fix phones that give excellent service to their costumers, not only that he'll have good pricings!! definitely recommend read more

Good Luck Communication - Best service - Mobile Phone Repair Near Me - San Antonio, Texas

he always works fast and price is great Thank you I always come here thank you thank you read more

he fix my I phone screen just to take swap out my camera like I wouldn't noticed the scratches, don't recommend phone came back worse now my screen glitches and freezes read more

Beware scam! Was quoted $89 on the phone and in store and was charged over $140!!!! do not come here save your money!!! (Since the owner commented & called me a liar here's proof) I have spoken with him over the phone where he states he quotes $129 which was never once mentioned! He even said himself my screen was not messed up at all the LCD was which is only $20 to buy online or $2 wholesale. So he basically charged $139 of labor when it only took not even 8 minutes to repair! This is my "extremely damaged LCD" HAH phone didn't even get dropped the lcd went out from a MAGNET being too close. This mans a digusting scammer! BEWARE! Btw the $141 screen he gave me is extremely dim and horrible quality! read more

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Yeah Good Luck with this place just like the name of the store! I had dropped my phone off it was powering up just fine without a problem, the screen jus needed fixing cause it was cracked. Once I picked it up and left with the phone the screen blacked out within an hour, I had to drive back the same day to see what was wrong cause they claimed no warranty, the dude checked it and said it blacked out cause something was not holding the screen in place causing my phone to black out which was a lie cause my phone had been powering up without a problem even with the screen cracked before I took it in for fixing, so he end up making it work somehow again ... after telling me the last person that I had fix it maybe had broken something ... I told him this is the first time I had it ever fixed on ... there's no way when before I brung it in it was perfectly powering up with the screen cracked ... I then left the store the next hour the same thing happened my screen I bought blacked out again. Took my phone to another store and the guy at the other store told me they sold me a screen that was not good cause it keeps blacking out then he told me it was nothing out of place to cause it to black out like the guy at Good Luck told me what what's causing it to black out ... I got my new screen and now I'm having no problem at all with my phone and it's been a whole 24hrs. read more

Always great service at a reasonable price. This is my tech shop every time. Highly recommend.

This is an amazing business. They replaced my iPhone screen in 10min while I waited for significantly lower cost than other stores. Definitely recommend!!! read more

Pretty good fast service. Overall, friendly and courteous. Definitely recommend. Come and check them out when you're in the area.

Don't judge a book by its cover. We've all heard it before but far too often we crinkle our noses and walk away. If you arrive at Good Luck Communications you might do just that. It's not an attractive piece of real estate and the location is less than desirable. I'm guessing for the owners of Good Luck Communications that equates to low overhead. Anyway, don't judge this book by its cover. Once inside, I was third in the queue which looked to be about a 10-15 minute wait. Luckily, one of the workers, probably a co-owner, showed up and assisted me. I explained that the wife had broken the screen on her iPad mini and needed to have it replaced. He assured me that it could be done quickly and easily. I had purchased a Groupon for $79 but he explained that if the plastic frame under the glass was damaged that it would cost an additional $30. However, as that's the amount that they pay Groupon, he said that if he needed to replace the frame that I should return the Groupon and he would do the entire job for the $79. OK, I said, just let me know. He had me fill out a card, and said it would take a couple of hours because they had some other screens to replace before they got to mine. I took this interlude to drive over to The Big Bib BBQ restaurant on Austin Hwy (see my review), and to do some other errands. I got a text 90 minutes later saying the frame was indeed cracked and that I should return the Groupon. That was easy enough. When I returned at the predetermined time, the iPad was ready to go. He had numerous rubber bands tightened around the iPad holding the new screen tightly to the base so that the glue (I think) adhered properly. He said I should leave the rubber bands on a couple more hours. A couple of hours later, we removed the rubber bands, peeled off the plastic screen cover, and fired it up. The first thing we noticed was that the depth of the home button was deeper which means the screen is either thicker or the rim around the home button a tad higher. We noticed the ring around the home button was silver. Was this an iPad mini 3rd generation screen? Our mini was a 2nd generation. Anyway, other than that, it worked like a champ. The screen is as good as new, with no loss of touch sensitivity and no issues with how it was adhering to the base. Overall, I'd recommend Good Luck Communications if you need a screen replaced, or if you're in need of some accessories or a cheap calling/data plan. I'd recommend calling ahead as they might honor the Groupon price in-house rather than paying a commission to Groupon. read more

Good Luck Communication - Sign - Mobile Phone Repair Near Me - San Antonio, Texas

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I've Been Looking For A Good Repair Company For A While Now And Found Goodluck By My Insurance Place And Took A Look In Very Nice Man And Establishment GREAT PRICES * So for all my people on budgets * HE WILL WORK WITH YOU I Live A Hour Away And Still Came To Get My Sister And My Phone Fixed Because That's How Great Goodluck Communication Is ... Great prices and quick fixing couldn't ask for more will always go to good luck now read more

Worst customer service rep on the phone EVER!!! They advertise on Groupon "Up to 55% Off" and differentiate a few products/services... , i.e. screen replacement, glass replacement etc. She quoted $49+tax and $109+tax for glass and LCD replacement respectively. I've asked about Groupon offer and she said it's already included. I said if it's already included, then $109 screen replacement should cost me $49, and not $49 for the glass only. Her brilliant response: "I hear some accent in your voice, that's why you probably don't understand the difference - glass and screen IS the same thing". P.S. English is my fourth language and I'm equally fluent in all, have Masters Degree and I'm a Microsoft Certified Engineer - please accept my apologies for not understanding your l@me a5$ excuse. Note to self: read the reviews before picking up the phone next time read more

Fast and efficient!!! They did an exceptional job in repairing my cracked iPhone 7plus screen in less than one and a half hours. I highly recommend!!! read more

Fast service. Helped me when I broke my screen. This is the second time I have used them for my cell phone needs.

I paid $50 to have my cracked screen repaired.... (everything worked fine including the touch screen... ) (just couldn't see through the cracks) they said come back in about an hour... I did They handed me my phone covered in rubber bands and said leave rubber bands on for three hours..... I did within a day the touch screen became unresponsive... I took it back they kept it 5 hrs this time.... tried to hand it to me with rubber bands again, I told them to keep it till it was ready. ( the girl took the bands off and told me it was ready) seemed ok several days later ( less than a week ) ... same problem. took it back... they said I had to pay more for them to fix.... said I had a dented frame... yet no mention the first two times....! I gave them an opportunity to make it right or give me a refund... ( NO REFUNDS) I believe Goodluck Communications is incompetent to do technical work and that they will not stand behind there work Owner would not even tell me his name..... BEWARE this store will cause you Grief read more

love the staff, he takes good care of the customers. Everyone plz come

I saw this place on Groupon when I was looking for iPhone screen repairs. I decided to try it out and I'm glad I did. Took about an hour and half and my phone was like new! Very nice staff, I would use them again. read more

Provides excellent service , quick turn around time and very good value for repairs 10/10

So the gal below "Cecelia," who's quick to jump on ranting about this place, failed to mention the police had to be called on her TWICE! Her review actually made me think twice and I even cancelled my Groupon that I had purchased. How irresponsible of her, but also of me. I say "of me" because I took this woman's words to be truth and they frightened me as a consumer. When you run a small business, such as these folks, you rely on reviews, word of mouth. I'm not saying Cecilia wasn't entitled to her review, what I'm saying is - tell the WHOLE story if you're going to tell one. Tell the part where you launched your body over the counter, tell the part where the police were called because Ms Brenda was terrified of your behavior. I've done my homework. I've seen the police report. Luckily I gave this place a second (and subsequent 3rd) shot, and have referred my family and friends here. ALL have had nothing but a great experience. Consider the source when reading reviews. Perhaps give benefit of the doubt. I'm SO glad I did. These folks are TOP NOTCH! Hands down, tell them Wendy sent you. Guarantee you'll be happy. But, if you use my name, don't you dare make an ass of yourself. Be kind. Be respectful. Use the simple golden rule. Background: 39 year old female, average income, masters degree...and I've had 4 devices repaired here. Boom! read more

I cracked my iPhone screen. Good Luck was a fast, inexpensive repair. I was in, out and on my way in just over an hour. Great customer service. read more

$150 quote to replace a cracked screen is a rip off! Definitely lost my potential business.

They picked up my phone at my place of business, worked on it , did three things for a better price than anybody else, They have now fixed in your piece a screen a battery replacement and a camera on my iPhone this is one of the best places in town I guarantee it hands-down read more

I visited this establishment to repair the screen and LCD display on my iPhone 6. My husband had purchased a Groupon previously, which is why I went. They refused the Groupon (it was for a iPhone 5 or 5s repair) and refused to even honor the amount we paid to Groupon as a credit. Since I was already there, I went ahead and had them repair it anyway. Fast forward a couple weeks later, the screen began to become unglued and lose touch functionality. I returned to the store and explained what had happened. The customer rep said that I must have been rough with it because the screen had the wear and tear of an 8 month old screen. I explained that the phone was in a case the entire time and if it was possible that the wear and scratches are because the screen had severely lifted. They said no and wanted to charge me again $150 to replace both the screen and LCD again. Since I am not in the habit of throwing money away, I decided to take it to another shop recommended by a co-worker. They had it ready in an hour and told me that several screws and a plate were missing, the glue was low quality and they had not removed the protective film on the LCD display before installing. I took the work order back to the shop to see if I could get a refund and was told only the owner could authorize refunds and was only there a couple hours in the afternoons. Since I don't have all day to sit around and wait for the same "owner" who screwed up my phone the first time, I did not return. read more

Customer service is always is great. Ask for Brenda! Definitely a great selection for your mobile phone needs.

Judge this book by its cover! I recommend going through Apple or your cell phone device carrier to ensure your warranty and no additional issues or concerns happen later on. Not impressed at all with the customer service or workmanship provided. Especially if they are having to rectify their work the day after picking the device up after services were supposedly rendered. Save yourself the headache go somewhere else! The Groupon is not with it! I took this in for a simple shattered screen. The device still worked and what was given back to me after the SECOND time they "fixed" it. My Ipad ended up having lines in the screen and a double image - which were not there when the device's screen was cracked. Save yourself the headache! Brenda lacks customer service and whoever the owner is that does the work is not qualified to perform the duties of an Apple expert. And pretty sure this voided any warranty we had with Apple and now all I have is a paperweight. Thanks Bad Luck Communications. For me, there has been no good with doing business with this company! Stay clear. Their transactions are also a little sketchy. I initially was asked to pay for services that had not been completed, I kindly asked Brenda if it was okay that I pay when the services are complete and when I pick up my device and she said sure. I thought this was a little strange, but apparently I like abuse. I was not handed a ticket or anything to say I left my merchandise with them. They do not follow simple standard operating procedures, like ever other merchant I have done business with. Which leaves me very concerned in regards to who else they have screwed over, get educated and look for reviews before doing business with anyone! When I dropped the device off to get it fixed for the second time, I asked if I could have proof of me leaving my device along with proof of the condition of the device. Brenda said, what do you want to do...take a picture of it? It was very obvious to me at this point, that I was doing business with the wrong people who only have one thing in mind, provide shotty service and point blame on the customer when they complain about the work and service provided. read more

Awesome customer service .. they fixed 2 Samsung tablets 2014 . One was really messed up and they fixed it by just going the extra mile and not giving up on the task at hand. Other shops gave up. So both tablets work perfectly and in a timely manner. Thanks a lot read more

This place is great! I cracked my phone really bad, and they had it ready within a couple of hours. Saved my butt because I use my phone for work every day, and it is completely affordable. Super helpful, and sweet people. Thanks again! read more

Worst costumer service ever!If you can't fix just admit and i was gone go away and find somebody else instead this guy claimed he could fix my iPad but instead I got it back in a plastic bag and in non workable condition.You were actually trying to put an iPad screen on iPad air 2 not realizing that is deferent technoligie and different serial number,sorry buddy really but don't promised something you can't deliver.. read more

Worst decision ever! Shop is located in a bad part of town and I should've gone with my instinct. Unfortunately I had purchased a groupon for replacement of an iPhone screen. I was going to wait for the phone on a Saturday afternoon and left it around 2:30 to go run errands. I came back an hour later and it wasn't finished. The tech brought me the phone around 4:30 and the screen worked but the camera was no longer working. It had worked last time I had tried it. He said he couldn't fix before 5:00 and if I could leave it he would lock it up in a safe.(found out later they don't own a safe) I never heard back from them that the phone was ready on Monday but I started receiving emails that purchases were being made on my paypal account. I called the shop and found out my phone had been stolen and the police were called. Needless to say I have wasted countless hours closing accounts, filing police reports, etc and the shop owner has done nothing at all to help. They did not even attempt to call me. Not only have I gone through tremendous fear and anxiety but I will be paying for attorney fees, etc because of their negligence. read more