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    Warner Robins, GA

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    Verizon

    1.0 (1 review)
    Closed • 9:00 am - 7:00 pm

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    9 months ago

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    AT&T Store

    AT&T Store

    1.6(7 reviews)
    4.3 mi
    •$$$

    I was left on hold for 45 minutes trying to get clarity for overbilling. In the store when I…read morearrived i was treated with a dismissal tone when i brought it to the attention of Paz who is the store manager. The att services never began before june 20th upon in store initiation of services. From june to August i am overbilled by att because the store location made errors that caused the over billing. I was never given an apology on August 17th when i arrived at the store after being placed on hold for 45 minutes. I was in the store for over an hour and not provided an apology a corrected billing nor services resumed because my services is suspended through over billing and errors made through inefficient management at this store location. I requested a Regional manager number and name the in store manager refused and told me he was no longer on the clock. I contacted att customer service to assist me with resolving this issue. ​​

    I received a sales letter in the mail for AT&T high speed Internet. So, I agreed to pay $ 68 for…read moreinternet service and received a modem with instructions. Since then, my internet is subpar. I checked the speed and appears that I'm only getting 2-5 mps speed. instead of the 100 mps offered. I called AT&T and was told that they don;t have fiber networks in Middle Georgia. And the service person told me to go elsewhere if I did not like that. I proceeded to inform her that AT&T is conducted false advertising through the postal service. She further said that I had to come in and talk to customer service which is what I will do. I just want to warn everyone not to use an inferior AT&T in this area. Discovered that they also don't provide landline service here anymore.

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    Verizon - mobilephones - Updated October 2026

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