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    Cricket Wireless Authorized Retailer

    5.0 (1 review)
    Closed 12:00 pm - 5:00 PM
    Updated 1 week ago

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    2 years ago

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    Verizon

    Verizon

    1.7
    (22 reviews)
    3.8 mi
    $$$

    I had an excellent experience with this Verizon Wireless location. While pondering upgrading my…read moreSamsung Galaxy S22 Ultra to the newest device S25 Ultra I searched on-line for phones and plans. Verizon had a trade in offer of $1000 to upgrade to the newest Galaxy. My old phone was in perfect condition and there were no issues but from my history with phones when things go bad I tend to have to upgrade immediately and they offer very little to no money for non working phones. A representative from this Verizon Wireless location called me. He told me that he saw I was interested in upgrading my phone but was wondering why I had not finalized my decision. He then asked if he could explain my options and walk me through different plans and devices. Thankfully Verizon's website has all the information you need to do everything online and explains everything very well. I truly appreciated the young man's call and if they did not close so early and charge $40 for me to come into the store I would have possibly did my upgrade in store. Either way the location provided excellent service. I strolled online for a few days trying to decide if I wanted my new phone mailed to me, have an associate come to my house and help me set it up for $40, go into the store and have someone do the upgrade also $40 or pickup the phone from the store and do it myself for free. I'm not sure when they started charging customers to come into the store for upgrades but if a phone cost over $1200 everything else should be free. I chose free and decided on having the phone placed in a locker at this Verizon location after I purchased it. I received an email once my phone was ready for pickup. I love that they have a locker pickup option and allowed me to get the phone at my convenience. When I arrived the store was closed. My pickup email gave clear instructions on how to retrieve my purchase from the locker. It was a painless process that took about 3 minutes, my phone and receipt were in a bag inside when I finally opened the locker. Although I did not have face to face contact, this Verizon location exceeded my expectations. I left feeling confident in my purchase and extremely satisfied with the service provided. I will definitely return to this store in the future if I need help with my phone or to purchase accessories.

    Store is slow but carrier is great as far as service…read more Should hire people that care to maintain customer satisfaction all around

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    Best Buy

    Best Buy

    2.3
    (43 reviews)
    4.2 mi
    $$

    I have a very bad experience with my recent visit to this Best Buy - Warner Robins store location…read more Here's why: Last week I dropped off my gaming computer to have it serviced due to a power supply that went out. So after received an email stating that my gaming computer was ready to be picked up I arrived the gentleman at the Geek Squad stated I did not owe a balance for anything I repeated myself three different times and the gentleman said I did not OWE anything due to me being a total protect member. After leaving the store I received a phone call with voice mail a gentleman stating I did owe a balance he forgot to tell the gentleman I owed a balance. I do NOT think this is right to have me come back to the store when the other gentleman stated I did not OWE anything since being a total protect member. To me, This is not a good way to represent a multi million dollar company and how they handle their business with customers. Bad practice it seems like to me.

    This is not a particularly good Best Buy. Nor is it the worst. Based on my latest visit, these…read moreare the opportunities that I saw. First, I never saw nor was spoken to by someone who worked there. Maybe they were shorthanded. Maybe people didn't show up when they were scheduled. But whatever the reason, I literally couldn't find any help. Second, the open box section of TVs is an absolute mess. There is essentially no organization to it and nothing was labeled so I had no clue how much stuff cost. I would have asked someone, but yeah, I couldn't find any help. This was frustrating as I was looking to buy a TV that day. Ultimately, it was a very disappointing visit and I left without buying a TV. I feel like there is great room for improvement. I won't return unless I absolutely have to.

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    Cricket Wireless Authorized Retailer - mobilephones - Updated August 2026

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