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Verizon

1.3 (23 reviews)
Closed • 9:00 am - 7:00 pm
Updated 1 week ago

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8 months ago

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6 months ago

avoid this location. like run away bad service. They are rude and not helpful. Go to mall location.

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Verizon S.

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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Verizon S.

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5 years ago

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3 years ago

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4 years ago

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4 years ago

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3 years ago

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7 years ago

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3 years ago

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4 years ago

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4 years ago

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5 years ago

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4 years ago

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3 years ago

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4 years ago

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5 years ago

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6 years ago

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8 years ago

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8 years ago

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Ask the Community - Verizon

Verizon

Verizon

(7 reviews)

This Verizon store is a third party. Lots of misinformation on the pricing. Purchased phones and…read moreplans almost a year ago, and are still dealing with the fallout of incorrect information from this entity who realized their mistake and has yet to fully compensate as discussed. Many hours on the phone. Certainly deception here. i will only do business with actual Verizon, ATT, etc stores owned by the actual company in the future.

Worst experience I have ever had at a phone store... ever. We went in weeks ago and picked out…read moredevices to have shipped to the store. We told them we'd be back on a specific day and showed up that day. My husband's account showed they had been delivered to the store. We were adding myself to his account. When we get there they acted like they had no idea what we came in for, couldn't find our devices. We waited for almost an hour just for them to find our devices. Then we waited 2 hours for them to get our bill and prices down to what we had spent an hour discussing the last time we were there (as they had somehow went up almost $200 from the last time) they finally were magically able to uphold the promo we came in for when we told them we'd were going to walk. Then we finally get to the point and start the process to add my line and port over my number, doesn't this guy walk away from us 20 times to help other customers even though there were 3 other employees in the store. He says to us "sorry I'm just trying to make my money" how unprofessional can you be? This delaying our service even more because they rep he called on his Verizon phone and LEFT US TO TALK TO, needed info we didn't have. We also had our newborn with us who was beginning to fuss since we were on hour 4 of this awful experience. To add icing to the cake we told him we had two older kiddos at home waiting to go trick or treating (this was Halloween) and he still kept walking away to try and make full on sales with customers walking in the door. I will never ever return to this store and once our devices are paid off we plan on going back to my old cell provider as I had never had an issue with them in the 10 years I used them. On top of all of that he started the cloud back up for my device and tried to tell me to give him my old phone to be wiped clear and leave the store before the back up was completed. Thank god we were not comfortable with that after everything else and decided to take the old device with us. The second we left the store and had no WiFi, the new device failed the back up restore and needed to start over once we got home, for which we needed the old device for the codes. We drove an hour and a half to this store twice so that the second time would be fast and smooth after discussing price and picking out devices the first time. This ended up being the absolute worst experience I have ever had. Do better Verizon.

Best Buy - Victor

Best Buy - Victor

(30 reviews)

$$

I went there today to purchase something for my computer and an employee asked me if I needed any…read morehelp. I told him my current situation, he told me what I'm doing wasn't gonna work even though I did extensive research and tried to upsell me on more products. So I left and went to Walmart, got the part, and believe or not it worked and I didn't have to buy a whole new system.

horrendous non existent customer support there should be negative stars for such awful service. I…read moreorder an 85" TV on 7/29 it was scheduled to be delivered 8/12 on the morning of 8/12 after I took the day off work the order got cancelled with no explaination. I spent 2 hours chatting with agents at best buy and finally got it set for delivery 8/21 at 5 PM on 8/20 I get a text saying I need to schedule a delivery another hour with best buy agents and it was set to be delivered on 8/23. I returned a call from a best buy team leader and left a message never heard back. then on 8/22 I get a notice I had to schedule a delivery again!!!!! I called best buy agents yet again no explaination 3 strikes and they are out cancelled every open order with best buy. Each of my 3 interactions with best buy agents I requested to speak to a manager and to escalate this issue --- I got nothing from best buy home services except unproffesional, rude, condesending, know it all morons. I have spent tens of thousands of dollars with best buy over the years and will be hard pressed to spend another cent with best buy in the future -- happy outcome I have a TV from Costco

Verizon - mobilephones - Updated May 2026

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