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Tallahassee, FL

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Best Buy - Tallahassee

Best Buy - Tallahassee

2.0
(86 reviews)
•$$$

This may not be specific to this location, but having a call center takes a lot of the personal…read moretouch out of shopping for big-ticket items. I don't know what's going on in-store because I can't talk to anyone that's actually there, so getting updates on things that I have paid for becomes frustrating. I went by yesterday to pick up my item and the trade-in system was down (I suppose?) because they couldn't process my Ps5 purchase without the attached Ps4. The store associate, a young girl (I forgot her name so sorry) was very apologetic and helped me make a plan to retrieve my item later in the week. Good service from her, but in all honesty the structure of the team there seems to fail her more than the other way around. I went today and no issues at all. Really seems like you have to choose your day with this store.

We went into the Tallahassee Best Buy to order a microwave. They said they didn't have that one on…read morethe physical premises. We had to go home and order online. After ordering it online on March 30 it said it will be here between April 1 and April 4. It now says it is coming April 14 and after speaking with many representatives, including supervisors, not only could it be delayed more, but the warranty started as soon as I ordered it, even though I don't have physical custody of the item. When I tried explaining that to several other representatives, they said that their policy. Is this ridiculous or what?

Verizon - mobilephones - Updated July 2026

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