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    Xfinity Store by Comcast

    2.1 (33 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - Xfinity Store by Comcast

    Internet service providers

    Security monitoring services

    Security system installation

    2 More Services

    Security system repair

    Television service providers

    Xfinity Store by Comcast Photos

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    Michael H.

    It has always been popular to hate the cable company in the same way that it used to be popular to hate the phone company. Neither had to be responsive since alternatives were nonexistent. What a difference competition and alternatives make. We have made two visits to this service center in the past year or so and both times we got excellent service, saved ourselves money and improved our service. The location is spacious and the customer service reps are friendly and helpful. This beats the heck out of the old location where you usually stood in long lines in a cramped space.

    Store front

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    2 months ago

    Helpful 0
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    Photo of Marilu F.
    1067
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    3 years ago

    Helpful 11
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    9 months ago

    Helpful 0
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    8 months ago

    Helpful 0
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    2 years ago

    Need to change opening time from 8 am to 10 am. Drive to office to find it closed which was very disappointing and waste of time and gas.

    Helpful 1
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    1 year ago

    Helpful 0
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    6 years ago

    Helpful 6
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    3 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    2 years ago

    Helpful 0
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    4 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    4 years ago

    They throttle your Internet speed when you are late to pay. Switching tomorrow anyway, overpriced and bad customer support

    Helpful 1
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    3 years ago

    They lied to me, took 2 weeks to just come out and look at my router when my cable wasn't working. They waste your time and mess with you.

    Helpful 1
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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    7 years ago

    Helpful 1
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    7 years ago

    Helpful 1
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    3 years ago

    Consistently the absolute worst customer service. Be prepared to spend an hour to wait for a representative.

    Helpful 1
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    6 years ago

    Helpful 2
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    3 years ago

    Helpful 1
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    6 years ago

    Helpful 1
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    7 years ago

    Helpful 3
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    8 years ago

    Helpful 0
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    8 years ago

    Helpful 3
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    5 years ago

    Helpful 0
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    Photo of Cierra A.
    244
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    5

    9 years ago

    Helpful 3
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    6 years ago

    They throttle your speeds if you have paid them late in the past. This is proven to be true, people need to boycott these scammers.

    Helpful 1
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    6 years ago

    Helpful 0
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    9 years ago

    Helpful 0
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    8 years ago

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    7 years ago

    Helpful 1
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    7 years ago

    Helpful 0
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    Ask the Community - Xfinity Store by Comcast

    Review Highlights - Xfinity Store by Comcast

    They closed the dungeon like office in the west side Industrial Park, and opened up in bright new digs on Magnolia Drive.

    Mentioned in 2 reviews

    Read more highlights

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    DIRECTV

    DIRECTV

    (3 reviews)

    LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

    The company has incompetent employees and questionable practices…read more Two different times employees came to install the dish. First fellow couldn't find ground placement so installed on roof, leaving lines dangling on the ground. After complaint three employees came and still left lions dangling on the ground and in bushes. When cancelling service, I was promised a box to return equipment. Several weeks later, no box, but I am being charged for service TURNED OFF several weeks ago. No longer trust their competence or integrity.

    Xfinity Store by Comcast - isps - Updated May 2026

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