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    AT&T Store

    4.2 (5 reviews)
    Open 9:00 am - 8:00 pm

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    6 months ago

    Josh provided excellent customer service to me! I highly recommend him to all my friends and contacts. Thank you, Josh!

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    4 years ago

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    5 years ago

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    AT&T Store

    AT&T Store

    4.0(4 reviews)
    2.0 mi
    $$$

    Cory was extremely professional and helpful. I called on the phone to make sure they had the item…read more(the other stores swore it was a special order). They had one left. Cory held if for me and I zipped right over. Cory added the item to my plan, and set it up in no time.

    I planned to switch from Sprint to ATT and went online to att.com. Via chat rep, I chose a plan and…read morewanted to make sure a local store had the phones I wanted. I called the Tennessee St. store and the sales rep promised to wave activation fees and give me a better deal if I came in the store. So, I went to the store and signed up for the business plan and a trade-in promo. That was in June 2020. One month after receiving new Att phones and trading in Sprint phones I was charged 4 activation fees. Had to call 1800# and tell them I was told activation fees were waived. Took 3 different transfers to take off fees. Then I received letters, in July/August, stating I wasn't qualified for the promo I signed up for. The letters contained gift cards for $60, less than 1/10 of the promo that I signed up for. I have spoken with online reps more than 6xs, been in store 4xs, spoke to store Managers via phone 6xs, and provided documentation via text 3xs. I was told a regional manager would contact me with a resolution in August. Still no contact as of 9/29. The crazy thing is every time I call 1800# to see if adjustments have been made, they send me a survey. And every time I rate them a 1 and when the survey asks why I send them this same text. I just update the date and amount of times I've contacted them. Still no contact. They have my money and phone numbers and don't care to rectify the issue. Wish I would have paid $40 more a month and went with Verizon.

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    Verizon

    Verizon

    3.9(8 reviews)
    0.8 mi

    Two Saturdays ago, I found myself seeking the nearest Verizon…read more The reason? I, for the first time ever, had a crack on my cell phone screen. I had looked on the My Verizon app about options regarding getting a new phone, and well, it was all Greek to me. As a result, I figured it'd be best to talk to a person and that I went ahead and did. Carlos ended up being my salesman. He was very personable. We even went to the same university. Go Gators! That said, he did his best to get me a new phone and save me money, which I heavily appreciate. I wound up upgrading to the new iPhone 15 Pro Max, and although it's a bit bigger than what I'm used to, I absolutely love it. The camera alone on this phone makes it worth it. Aside from the phone, bought a case and a charger and had my phone set up at the store. Everything was so remarkably efficient and simple. I hadn't stepped inside of a Verizon in a while, usually opting for upgrading online, so I truly didn't know what to expect, but hey, this was a great time. Sometimes the people factor alone is what makes it memorable. Given that, and the fact that I may or may not get an iPad in my future, I may or may not return and get it here. We will see. I'm still debating that one. What I can say is I had amazing customer service and would recommend this location to everyone. Oh, and one last bit - Carlos showed me you can FaceTime on an Android. Who knew? Mind blown.

    Incredible service and amazing knowledge about phones and plans.Go see Justin for service with a…read moresmile.I was in town from another state and I was given exemplary service by this store. They even made a point to socially distance with other customers since we are still in a pandemic.I appreciated the extra care given and friendliness of all their employees. Go see them for your cellular or accessory needs .You will be happy you did!

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    AT&T Store - mobilephones - Updated May 2026

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