Excellent service. I'll be back! He not only replaced my iPhone 13 Pro battery but cleaned it up as well. Wonderful experience.

Crane is very friendly and his prices are usually better than anyone else's. I had tried getting my iPhone repaired at the big box electronics store here in Tally, but they wanted me to leave it for a few days, and I need my phone for work 24/7. Crane had me fixed up in less than 30 minutes, while I waited. I am definitely using this business for all my iPhone/iPad repair needs in the future. Thanks Crane! read more

Got my iPhone 12 Pro back glass replaced here yesterday. Reasonably priced, great job fixing my phone. Gave me a front protector screen and a case for $10 extra. Pretty fast and very responsive with messaging. read more

I wanted to wait to write a review, just to see how my phone would hold up. I came into the store a week ago to get a battery replacement (iPhone 6s Plus), not knowing what to expect. Crane, who was the only one there at the store, seemed to be working on a lot of projects, but put it all on hold to help me out! The entire service had to have taken less than 20 minutes. He was super friendly and knowledgeable and even replaced my screen protector at no cost. Even though the service was probably one of the priciest in Tallahassee, it was worth it because I knew my phone was in good hands. I highly recommend this place, especially if you're thinking about getting a battery replacement too. My phone is like brand new again! read more

Super quick and friendly service. Very knowledgeable about the phone, told me everything from quality from previous repair, and grade of quality he was putting in. Fair pricing and quality service! read more

They replaced that battery in my wife's iPhone SE. they didn't have the part in stock but it arrived the next day as I was told and it was installed in a timely and efficient manner. I highly recommend. read more

So, I dropped my phone a week ago, and it suddenly could no longer use my mobile network - I couldn't send calls, texts, or use the internet outside of wi-fi. After agonizing over it for a week, I finally decided to get it fixed. I called around to a couple places, and they were reluctant to give me an estimate, didn't really seem to know what they were talking about. I called Modern Communications, and I could tell he knew what he was doing. He was available to help, and even gave me a very reasonable estimate over the phone. This was an excellent experience for me. I was nervous about leaving my phone, or having to wait hours, or not getting it fixed at all! Luckily it wasn't very busy today, and he was able to get started right away. I was able to watch him work, so I felt very comfortable with him working on my phone. We chatted and had a delightful conversation, while he ran through what the problems could be and opened up my phone. As I thought, he definitely knew what he was doing and was very skilled. In the end, he not only fixed my phone, but because it was a simple fix he charged me a very fair price. I would have just given him the money even if he hadn't asked for it, he did a great job! Long story short, if you want to get your phone fixed and have a pleasant experience all in one, I highly recommend this store! read more

So so helpful! Back of my phone shattered and called and had my phone getting fixed within a couple days! Pricing is so good and the guy is so nice! read more

Fast, inexpensive, friendly. I had a broken iPhone 7 screen. The responded to my yelp inquiry super fast, within minutes. Their store hours are great, and the screen was replaced, no extra changed plus a screen protector (no extra charge). Thanks for the great service! read more

Recently had a broken screen on a Motorola Stylus. Crane was that rare combination of knowledgeable, thoughtful, pleasant, responsive and well-connected. Ordered the parts and fixed the phone quickly and completely for less than his original estimate. I will always call him first, and recommend him to others without reservation. read more

Highly recommend! Fixed my internal iPhone speaker while I waited. I wouldn't hesitate to go back.

I used Yelp to find this business, but I was a little leery due to the lack of reviews. Well, I've been there three or four times over that past year or more, and I'm not going to go anywhere else for phone repair. The owner of is friendly and professional, his prices are fantastic, and he never pushes unnecessary repairs or tries "salesman upselling" gimmicks. He does all the work himself (as far as I can tell), and nothing he has done for me has rebroken or failed. Also, there are great little touches that you don't get at bigger stores. For instance, if you buy a screen protector, he just slaps it on there without any extra charge. I always get nervous about doing it myself because if you put it on wrong or get a wrinkle, it can be ruined, so it's HUGELY appreciated. This guy needs way more 5-star reviews! read more

took care of my problem with ease and grace. Knows what he is doing. quick and reasonable priced.

We went in to get our iPhones checked out and were fully prepared to pay for any repair that was diagnosed and we met Crane. He was very pleasant and knowledgeable. He took one look at the ports and luckily it wasn't anything but mere sludge he cleaned out and voila! He refused to charge us! The store is next to Victoria's Secret in The Centre. Crane was so helpful and honest. We'll be back. read more

My iPhone went to a white screen of death, and not only did they fix it, but didn't charge me anything! I was so worried, and I can't say enough about the service and care from the staff. They got it up and running in no time! read more

Awesome, awesome, awesome, and more awesome sauce mixed in with "they saved my life." I have taken my phone and my mother's phone to Crane and he saved my life. Although I thought I had insurance, apparently I didn't. I thought I was going to have to shell out 400 bucks because I couldn't renew my contract. Instead, I paid a fraction and my phone works like new. Thank you. read more

I went to Modern Communications last week to have my phone looked at after it had gotten a little wet and stopped working. I was told me to come on in and they would look at it for me at no charge. Other places wanted 44.95 just to look at it. It ended up only needing a little something to dry the charger port. It was much appreciated and good service. Would recommend. read more

This was by far the worst level of customer service I have experienced. The employee gave me a time frame to have my phone repaired, however, the employee left the building with my phone locked up without finishing the repair as was quoted to me. As I use this phone for business, this was not only inconvenient, it was also costly. I returned the next day and found the same employee who was very apologetic and she appeared to genuinely want to resolve the situation. After being given the managers phone number, I spoke with the manager- Mr. Crane- that same day. He was the opposite of his employee and seemed upset I had contacted him regarding any issue at all. In short, he asked me what he wanted me to do with a very arrogant and condescending tone without offering up any resolution for my inconvenience. When I offered examples of how he may look to resolve this customer service issue (such as speedy service or discounted price) he refused, saying "I'm not giving you anything." I try to support small businesses as opposed to franchises and corporations, but with this blatant disregard for customer satisfaction combined with the arrogant dismissiveness of the manager, Mr. Crane, I refuse to return to this business. If you want professionalism, reliability and a customer-centered approach, this is not the place to go. I suggest you look elsewhere for your phone needs. read more