The gentleman that I came into contact with at this store was amazing. They were so friendly and helpful. They didn't make me feel stupid when I asked a question. They were also very patient when we were trying to access my son's phone, and we kept getting locked out. I highly recommend this store. The best thing about this is it was covered by my Verizon/Asurion insurance, so it didn't cost a thing! read more

I am giving this business a high recommendation. I spent 40 minutes on the phone with a tech person at Samsung who finally gave up trying to help us enable our printer's scanner on our new laptop. So the tech finally gave me the phone number of this place on West Tennessee and told me I would have to bring the laptop in, and they would download a driver from a thumb drive. I called the store, and they said they don't really do that sort of thing, but the guy walked us through adding the driver from an HP website. He did in five minutes what the Samsung tech could not do in 40 minutes, and his kindness is very much appreciated. If you have a broken screen or you need other help with the device, give them a try. read more

My 2017 MacBook Air died on me and this was one of the only places that offered a free diagnostic test. They were honest and transparent about the possible issues as well as the cost. I was even able to get their honest opinion about fixing my device vs upgrading and what brands are worth looking into. If I ever need anything fixed this will be my go to spot. It's conveniently located near FSU and the staff is phenomenal! read more

Incredible! I needed a fan replacement in my Nintendo Switch, and this place did a great job at a competitive price. It was much cheaper than the price to have it done by Nintendo itself, and my Switch has been running reliably ever since. The service was very fast, and the staff was so friendly. I needed the repair done quickly so I could continue playing the newest Zelda game, and they came through in a pinch. Thank you! read more

I had to get my phone fixed the day it broke and they do walk ins they are a little expensive but you are for sure getting your moneys worth phone looks brand new and doesn't have any problems at all read more

I have Asurion's Home tech plus plan that covers all your home electronics for a small monthly price considering what it covers. I had contacted them directly about the screen on my son's tablet. After filing the claim they told me they weren't able to do it. I took the iPad into U break and when they were quoting me the prices, I told them about my experience. Not only did they honor the price, but they had my repair done quickly and were forthcoming about any future issues. Would definitely recommend them for any future business! read more

Great customer service. The staff had my son's phone repaired and me out the door in 30 minutes. I could not have had a better experience. If I have any problem with a phone, tablet or other electronic device I will head here first. read more

I had an Xbox that wasn't working at all, and they diagnosed and repaired very quick. With a 1 year warranty, you can't go wrong. Very friendly staff. read more

I was in a panic over my malfunctuioning laptop during a busy school week. After Geek Squad said the laptop would have to be sent out, I went to uBreakiFix in Tally and they fixed it!! I was SO grateful! I'll send all of my college friends with broken devices your way!! :-) read more

Jalen is the sweetest, most patient, kindest person I have met in a long time. He went above and beyond to repair my phone in less time than anticipated. Only thing that would have made the experience better is an easier to get to location. It was pricey but that's the way it goes with an expensive phone. Totally recommend. read more

Do not get your iPhone screen fixed here. I have now paid to have it fixed twice, and each time afterwards the screen broke the first time it fell. I am not convinced they carry quality screens and would advise any customer to avoid. They did offer me a discounted price to fix it again, but that was a waste of money I should have spent elsewhere. read more

Okay. Nobody wants to break a phone, but it happens. Hopefully I don't drop my phone and shatter the screen again, but if I do, I'll come back to the helpful staff at U Break I Fix. Though the store was set to close soon after I came in, the staff accommodated my repair and had me with a working device very quickly. The employees were very friendly and efficient. I highly recommend a visit if you're unfortunate enough to break a device. read more

Chrystaly provided excellent customer service and I would definitely recommend this place for any phone repair or cleaning service

Super quick service! They fixed my iPhone screen within the hour. Easy. Convenient. Fast. And EXCELLENT customer service.

Took my son's iPhone 6 in for repair. They determined the issue & fixed it. It is impossible to find a 6s so to get it repaired for $64 was AWESOME. Quoted 4 hours & was done earlier. read more

OVERPRICED! $200 to fix an old I Phone's screen. Try anywhere else. I should have looked else where before going here. My roommate got his phone screen fixed for $50 at another place in town. read more

I stopped by because my charger port in my Iphone wasn't working. I was immediately met with a friendly worker ready to assess the problem. Was in and out of there with my fixed phone within 10 minutes. Great service. read more

Not helpful at all....customer service is awful, have to wait outside, do not care of customers.

Brought in an iPhone with a broken screen. They fixed it in a couple of hours, no fuss. You can probably find cheaper places to get a repair done, but I doubt you'll find one as fast and convenient. A minor quibble: They informed me my phone was finished by sending a text message to my phone. I'm not sure how they expected me to see that, but when I dropped the phone off the guy at the desk said to come back at a certain time, and I did. My phone was ready for pickup. read more

I'm extremely disappointed with both their lack of integrity and skill with repairing. As a former IT worker and cellphone repair man, I only went to this location to avoid having a broken phone for weeks while I waited for the parts to arrive. During the day that the phone was in their possession, The claimed they were unable to diagnose the problem due to the phone not powering on. (This was the original issue and I suspected a bad battery or mainboard). However, when I picked up the phone, I was able to start it up. Only now the digitizer was not working. I decided to take the phone apart myself in hopes that they forgot to plug the ribbon cable back in but instead I found a ripped ribbon cable. I asked them to replace the screen they broke but they claimed it wasn't them and would not fix it. I contacted the corporate office and the owner of this business still would not cooperate. So I have opened a BBB report in hopes to settle the matter. So far I have been meet with resistance every step of escalation. A business should be held liable for damages they incur on a customer's device. I should not have to pay $70 out of my pocket to replace the screen they broke. I highly recommend you take your devices elsewhere. read more