Quality and timely service! Ipad issue which I had thought meant getting a new one but the manager was able to cure the problem quickly, thank you. read more

Our old iMac died and we took it to Mac and More after we were told by an Apple certified repair shop in Tallahassee that no data could be salvaged from the computer or back up. WRONG! The great folks at Mac and More were able to transfer everything from the back-up to our new iMac. If we had listened to the first shop, we would have lost thousands of photos and documents forever. THANK YOU!! read more

I was working in Albany GA on a project when all of a sudden my MBP Retina display went black. The Laptop wouldn't boot or post. I called Apple and they recommended Mac Business Systems. I called and they completely understood my level of urgency. I drove over to the Albany store arrived around 3PM in the afternoon. I was working at a client and had a report on the un accessible laptop that was created over the past two weeks. Spence was great. He was able to get the laptop back up so I could get the files needed for my report onto a flash drive and be able to present to my customer. Not only that he was able to allow me the time to get the necessary files but he was able to order and replace the parts in less than 24 hours. I had a call around 1PM that it was ready for pick up. I was blown away. Amazing response and turn around time. Can't thank you enough! Great Job. Thanks! read more

These guys are lifesavers! Seriously! My computer's hard drive crashed on my this past Saturday and I spent alllll day on the phone with AppleCare to no avail, nothing I did was helping the situation so when Monday finally rolled around I brought my MacBook to the ONLY authorized place to fix it in Tallahassee. They called me a few hours after I brought it in letting me know the only thing they could do for my computer was replacing the hard drive, which I was fine with, everything had been deleted when I tried to reinstall the hard drive. Early today I got a call saying that my computer was ready picked up! Not even 24 hours later. I picked it up in perfect condition and its running great now. If I sent my computer to Apple it would have taken a week and a half to get it back, or I could drive 4 hours to the nearest Mac store..which was not an option. Very happy with these guys, super quick service, really nice guys..I definitely trusted my computer with them. Highly recommended! read more

I have dealt with Mac Business Systems twice. The first time was about a year ago when I took in my poor practically brand-new IMac for a diagnostic that it was indeed destroyed and would cost more to repair than to replace (faulty surge protector did not protect it from a lightening strike and it fried the Motherboard). They were extremely courteous and worked with my insurance company to get me a replacement mac as quickly as possible. The second time was earlier this year when my new MacBook Pro started making a strange grinding noise when the fan kicked on. Since I was in the vicinity of an Apple store when the sound originally started, I decided to use their Genius Bar for repairs. The Apple "Genius" kept my computer for 6 hours and told me that nothing was wrong. He swore that it was something to do with the timing of the fan and gave me some information on a keystroke combination that would reset the system and sent me on my way. Obviously, the sound started up again. However, since I was back in Tallahassee and the nearest Apple store is hours away, I took my mac book to Mac Business Systems. They checked out my computer and confirmed that the fan was faulty. So they replaced the fan and I have had no issues with my computer since I got the repair. Both times that I used their services, they were very professional and prompt. read more

I'm more in love with this team than ever! The IT Services Manager (Fielding Sirmans) is incredibly patient, insightful, and effective. He's highly competent in setting up Apple devices and networks. Once they're set up, he's fast and reliable in troubleshooting whatever gets in the way of their use, e.g., WiFi weirdnesses, software glitches (for Apple, Microsoft, or any other apps or applications), id10t errors (and I have many!!!), and more. He's also remarkably patient and gracious. What a cool thing to feel wholly empowered and supported by an IT service guru and vendor! read more

My iPhone needed repair and although Greg had forgotten our appointment, Gregory was very helpful in attempting to fix my phone. In the end, there just wasn't a fix (it was frozen on an iTunes update and would not update or restore!) and so Gregory was most patient and accommodating in helping me order an upgrade. He also found a virus on my Mac. My 5 star is solely for Gregory! read more

Greg and his, staff can fixed any Apple product. I have been coming here for the last 6 years and there service is great. They are very knowledgeable and very trustworthy. They will tell you if your product is worth fixing or not. The best part of their repair services is they offer a warranty on parts that are installed on your device. I am very happy customer, Thank You Greg and Staff. read more

Extremely happy to find our we have a factory authorized Apple service and warranty center here in Tallahassee. No more trips to Jacksonville just to make an appointment with the genius bar at The Apple Store. Happy Happy Happy Dan Middlebrooks read more

Omg if you have any iPhone problems, don't despair! This place can come to your rescue! We had a battery replaced after a failed DIY attempt, then water damage and a charging pin repaired. Both services were $66 and done within hours!! This place is a miracle worker! We thought both phones were goners but are working fine. read more

The people working here are very unprofessional. I recently bought a charger for my macbook air. It malfunctioned, I called AppleCare, and they told me that Mac Business Systems was the only business in Tallahassee where I could take my broken charger (still under warranty) to be exchanged with Apple. When I went there to have the faulty charger diagnosed, they had not updated their software...and so I got to go back. Today, after calling first and making sure that their software was right, they were finally able to take in my faulty charger. I tried to give them my receipt from the purchase of my charger, but they said that they did not need it. Now, they have emailed me saying that they need my receipt. I wish that they would just get it together. The series of interactions I have had with this business have been an enormous waste of time. One of the employees is polite; the rest are socially inept, rude, and truly unqualified to represent the Apple brand. read more

I love that this business is family owned. They know their stuff. I needed some help with my iPhone and Greg spent his time explaining everything in a way that helped me understand. I appreciate their care with me like I was their only client that day! read more

Facts 1. Took my MBP into Mac business systems on 01/05/2015 showing no signs of power 2. Was charged a 44.00 diagnosis fee 3. Received a diagnosis on 01/09/2015 of bad logic board but other problems may persist. 4. estimate was 329.95 for a logic board 6 month warranty excluding labor and other unforeseen issues after initial logic board repair 5. Called Apple arranged out of warranty Mail in repair on 01/10/2015 for 322.45 6. Received device repaired with the following item replaced Logic board 2.53GHz, Hard drive 2.5 500 GB serial data, Battery, MagSafe Board, Microphone, and bracket front on 01/14/2015 7 One year warrant included on parts and labor My opinion After my experience with Mac business systems I would never go there again. They were not timely in there diagnosis nor were they friendly or affordable. I mailed my MBP in from the comfort of my home via Fedex doorstep pickup and dropoff and received it fixed faster than Mac Business Systems took to diagnose my computer. I thought going to them in town would be easier and cheaper but them pissing me off with their terrible customer service and me calling apple was the best thing for me. I later found out that THEY ARE NOT AN AUTHORIZED APPLE REPAIR CENTER, they don't always use new parts and have to search for parts online when they are needed using aftermarket parts. Id just rather go mail in to apple get it quicker, charged less, better parts , better warranty, and better service. that just my opinion. FYI Same mail in procedure ares available for all Apple products out of warranty repair prices Iphone: 129.99 ipod:119.99 apple tv: 46.99 iMac: 322.45 read more

They needed me to help them enter information into the computer when I was first checked in which does not give me great confidence in their ability to work with computers. They replaced the screen on my phone fairly quickly, which was good, however a few weeks later the glass started to peal up from the body of the phone and a large crack broke the screen despite having a life proof case on it. When I went back to get a refund they said they couldn't do anything about it because there was nothing wrong with the internal working of the phone. They didn't offer to replace the screen. I would never return here. Their craftsmanship is unacceptable and it cost $200 for it to simply break less than a month later. DO NOT COME HERE. Took my phone to be fixed at an Apple Store and it cost $108, which is half of what I paid before. They told me that the glass I had on it was not the proper glass which was why it broke after I had it replaced. They said not to trust third party vendors like this one. read more

Very professional, friendly and efficient. Dallas repaired my IMac and helped me work with Apple on some repair issues.

The power button on my wife's iMac wasn't working properly which led to difficulties turning the machine on and unexpected powering down. We took it to a computer repair store in our town and waited 3 days for them to tell us they couldn't fix it. We sought out suggestions from friends that led us to Mac Solutions. Within a few hours of dropping it off they called with what we thought was a reasonable quote to fix it. I had brought up adding RAM to the computer and the cost of that was much less than expected. The repairs were done and the computer was running much better than before quicker than we expected. When my wife realized she left her mouse at the store after driving an hour to our hometown I called them and they overnighted it to us. Great service, fair prices and quality work are hard to find separately, much less all together. We will be back soon to have her iPhone screen replaced. Thanks guys! read more

Mac and More is a great family owned business for computer and iPad Repairs and Consultation!! I've been so pleased (saved, even) with both services. read more

Awesome people. I came in looking for the Lion OS on a thumb drive. I needed it to upgrade since I can't get fast broadband where I live. They advised they can't sell Mac software since it has all moved to the App Store, but they offered the use of their extremely fast internet connection. I purchased Lion online and 40 minutes later it was downloaded over their super fast connection. Now I can make my own install on a thumb drive for my other Macs at home. Laura and her team are awesome! read more

I will not return to MBS because I believe that it used substandard non-OEM glass to repair my iPhone 5s. The screen started malfunctioning shortly after the repair, then cracked without being dropped two days later. Going forward, I'll send all of my Apple products (iPhone 6, iPhone 5s, MacBook Pro, iPad (1), iPad (2), Shuffle, iPod, and iMac) to Apple for repairs! read more

Took my new Mac to Greg to have info transferred from old Mac. As always recieved excellent service and help. I highly recommend Mac and More Systems for all your computer needs and expert advice. read more

I had a problem with my computer not charging. It would work fine, then not work for days, then start working again. I became frustrated with the problem and turned to Mac Business Systems. The computer would not charge when I brought it to them but started working while in the shop (which is typical). So, they charged me $88.00 and did absolutely nothing! I still have the same problem. I understand a diagnostic fee, but $88.00 is ridiculous! I also had a key that had fallen off but they would not put it back on because that "was not the service I paid for!" What did I pay for, exactly? read more

I have been a customer for over 5 years. Greg and his staff have never let me down in all that time. When you're having trouble with your apple home system they can come to your home and solve read more

Excellent service from Mac and More Systems. I purchased a laptop on consignment, had an issue with it, and Greg worked with me to make everything right. I highly recommend this shop. Good people. read more