this is the worst company! we called on the 4th of the month to establish service and we have not…read morehad working internet for more than 4 days. I have actually had cutomer service tell me they can't help me and hang up on me. i can't even stress how terrible a company this is! avoid at all costs!!!!

Run. Don't use this service, for any reason. I just hope they aren't your only service. These…read moreassholes during a pandemic shut our internet off 5 times. I cancelled TV to reduce the bills. Money's tight. We use the internet for business and side income so we kept the internet. They charged me over 259 because in the process of cleaning we misplaced the cable boxes that were meant to be sent out. I found them and drove them personally to their store where they told me I'd be seeing a credit on my next bill. This was 7/31 so I assumed in August. Nope they shut the internet off on me then too. Then slapped a $100 reconnect fee on top. You can never catch up with these crooks. So I paid an extra 250 for the equipment, it's September, the credit should be on my account right? Nope internet shut off again. Fuck these people. Cox is a dirty, greedy, stingy company who says they want to help people in a pandemic but all they fucking care about is money. So fuck them - go elsewhere people I implore you. You will save so many hours not fighting customer service, not overpaying and getting upsold. Run people run

Cox keeps raising the rates for just the basic cable while providing hardly any channels. It's as…read moreexpensive for just a few stations as many providers charge for multiple stations when I canceled my cable service then they increased the cost for my Internet and my Internet is not reliable. It is a terrible service.

I was told to go here cause Cox screwed up my billing. I have no choice at my apartment building…read more chained to Cox

Affordable and reliable internet service for your home or business. They have great rates starting…read moreat $15.00 a month and no contracts!

I needed to upgrade my Verizon phone. Sabrina was very knowledgeable, as well as super friendly…read more She ended up staying through her lunch time to set up my phone. I was very impressed with their customer service.

I wanted to express my happiness, thankfulness, and surprise at the expert customer service and…read moreproblem solving that I received from Common Sense Technologies and one of the owners, Arthur Lau-Sed. I have been a subscriber of Verizon Wireless for about 15 years and have a number of phones, iPads, hotspot, etc all under 1 account. Arthur was able to help me organize the best service options possible and determine what I needed for phone upgrades, data usage, etc. He did this all cheerfully and with an enormous amount of knowledge. All while keeping my goals and objective in mind. He never once tried to steer me to what was most beneficial for him. I was seriously considering changing carriers. I ended up staying with Verizon Wireless due to Arthur's evaluation of my needs. My activation process was a DREAM with Jan. I highly recommend checking in with Common Sense Technologies if you are questioning anything with your wireless provider account. I will always shop here for my tech needs!!!

You could plug a literal potato into the wall and get better internet than they provide. Am…read morecurrently paying $70 a month for 350 mbps download speeds, which work excellent, however, the upload speed, which is supposed to be 30-40 mbps, has NEVER gone above 10 and usually sits at or below 1.0, yes 1 mbps, good luck trying to do anything online with this garbage. After multiple visits, the technicians still cannot fix the issue, saying the job can only be fixed by power line certified technicians, and not home technicians, well here I am, 2 months later, still having the same dang problems. The only reason I haven't switched is because of it could be fixed it would be an excellent plan to be on, unfortunately, the bums are too lazy to get off their butts and fix their services. DO NOT get internet here as it will be very difficult to do anything online consistently.

Scammy. Promised one price on the phone. Then billed more. Called and they denied previous…read moreconversation and said I was wrong. I sent them a recording of phone call proving they are lying and they reversed pricing to promised amount on phone. Do not do business with them, you will have problems with service and billing

Spent $1100 on new phone - no e sim so no phone service (in sos mode) when I left and never got…read moreservice - store closed before I could drive back . Came back next morning - person who was to "help" me was dismissive and not helpful ... keep in mind now no phone service for 16 hrs - had to get help from manager ... then she passed me off to another rep and he initially wanted me to pay for transfer help but manager waived it- do not recommend this location

This post is for Verizon as a whole…read more I was a customer for over 15 years. Complaints: 1. Unexplained fees and or taxes often 2. Three different times Verizon store associates allowed unauthorized account holder on my account to make changes to the account and /or remove. Not one time was I notified, until I checked My bill. When I called the managers just lied and Say they will look into it and get back to me. Yep, never got back to me. They work off commissions, so don't think for a moment they are honest . ATT is better and not one issue over past two years. Leave Verizon unless you like poor customer service and paying unnecessary fees. Verizon was good many years ago! Bryan

I called numerous times about service outage that went on for about 14 days of the first 18 days of…read moreJanuary 2026. I got passed to TECH and was immediately offered an " outage" package at $10 a month that would give me up to 4 hours a day... this sounds like a controlled outage to sell products. I did eventually get, on my next bill, a prorated refund. VERY disappointed in Cox service. You can't even get a " live" body yo talk to and I tried numerous times and ways to no avail...

Absolutely worst customer service service. On hold for hours. Advertisement is phony tooread more

Stay far away from this T Mobile. The manager-James promises thing he cannot deliver, never comes…read moreout of his office and quite frankly is not representing T mobile in a professional manner. They are considered not a corporate store so there are things they cannot help you with there so it is a constant battle of talking to the 800 T mobile representatives and them sending me back to store where I can get no help

This store has solid talent. Thomas helped me and he was patient and smart. I left knowing my…read morepurchase was the right one for me. The rest of the staff; kind, alert and smart. Now let's get to the store itself. If I was the manager of that store I would buy a couple of standing fans. I mean Walmart is right across the street for goodness sake. What happened to common sense? Retail is hard enough for staff but to allow them to sweat like that is unconscionable. The manager simply must address this. That aside, I've been doing business there since I moved from CA and they are always five star. T Mobile is lucky to have the staff they have in place.