Had to have an iPhone 11 screen replaced. This place was honest and upfront about the repair. I was…read moregoing to attempt to replace it myself but decided to let the experts handle it. Price was very reasonable (Batteries Plus want 6x more than what this place charged) and the iPhone was repaired within an hour. It is also a FUN place to browse around in as there are two other shops connected to it, including collectable toys, retro stereo equipment, vinyl albums, and a very cool vape shop. This is the place to go to for phone repairs and for a fun shopping outing.

I cracked my iPhone screen and these guys saved the day. They were able to replace the screen the…read moresame day, in under an hour, for about $60 (parts and labor). If it ever happens again I will go to them again.

I worked with Cory Torres at Audio Video Extremes during our re-model and am absolutely thrilled…read morewith the system they installed. Cory listened very carefully while our plans on the system changed. He came over to see the space for himself, and gave some recommendations as to brands, where the subwoofer sits, where the speakers should be positioned etc. Their crew was highly knowledgable and were extremely neat as they climbed around the ceiling, cutting holes in the ceiling for the speakers, and teaching me how to use the system. In the end I was thrilled with the final product. It packs plenty of punch, yet the speakers also bring out the delicate high notes of the music, and I'm able to hear with with a delicate clarity I never have before. These guys get 5 Stars and two thumbs up .

Very friendly and knowledgeable team for all A/V & Car Stereo needs!! I have always been treated…read morewell and they seem to know just about everything!!!

I called these people to ask if they were interested and able to help me fix my car alarm charging…read moreport on the fob. The person on the phone said he would be happy to look into it but had no guarantee that it was repairable so I said I would be there shortly and they took a look at it and went to work in the meantime they checked into a new replacement not only did they repair the one that I have but they also quoted me a price way below what the original manufacturer quoted me if I ever have another problem that is in the scope of services they offer they are going to be getting a call from me I just can't say enough good things about the way they hooked me up these people are the next level of professionals

These guys are serious hardcore radio nerds. So hardcore they are beyond my hardcore nerd ability…read moreto gage their fandom. If you're a HAM and you want to talk shop about radios and that kind of thing, check these guys out. They are major players in the local scene.

I bought a dishwasher from Quality in March. In early August it stopped working properly. It was…read morestill under warranty and Quality said they would have someone come out. It took 3 weeks (and several phone calls) to get someone out to take a look. It is now Nov 16th and I haven been waiting since September 14 for the part to arrive/get my dishwasher fixed. I call in every few weeks and continue to be told that the part has shipped and will be in early next week. (I was told that the part shipped on October 2nd and would be in early the following week, when I called on October 26, I was told that the part would ship on October 29th and they would be out early the following week) It is now Nov 16 and Quality is looking into it again. I am expecting that I will be told that the part will be shipping and coming in next week.... Every time I call, I get a new excuse as to why the part is not here yet (the last time I was told that sometimes things get lost (3x now!) Very irritated and will not be buying appliances from Quality in the future.

My parents have been buying all their appliances from Quality since 1984 which makes what happened…read moreeven worse. They bought both a stove and dishwasher on September 8 and were installed by their people. By the night of September 12th the dishwasher was leaking water all over the kitchen. The plumber cane out the next day to say the pump in the dishwasher was bad. Quality wouldn't even think about replacing it. Only been 5 DAYS but they said it was now only a warranty issue and told us to call their people who fix warranty issues. No I'm sorry this happened to you, we will fix it right away. Nope. They are all too willing to push it off on to someone else. Still no call on when dishwasher will be fixed. Quality still says they won't do anything. No urgency on anyone's part to fix their glaring issue. Now it's been another week and nothing. I'm recommending to my parents we get people to disconnect dishwasher and dump it in their parking lot. Right as I give them notice they are being sued.

This place is great! They installed the remote start on my new vehicle a few years ago. EVERY time…read moreI've come in with an issue or even a question they're always friendly and helpful. Their service goes way past what I would expect. Any time I need a new electronic device I'll come here first.

JJ is the best to work with. Install crew always knocks it out of the park. Best customer service…read moreever!

This store closed in 2023? No longer in business. Left owing employees wages and never returned…read morepeoples property.

I've had Chris work on computers off and on for several years. He has always done the job and…read morecharged a reasonable fee. I just dropped a computer off at noon today and he is working on it this afternoon already.

I don't understand the low rating here, I have only been here a few times and it was a great…read moreexperience each time. Store was clean, well lit, easy to navigate and get what you want. Sure, staff mill around like any other retail location these days - I am NOT saying that is ok - but I am pretty self sufficient and capable of finding what I want or need without much help. Were I not, this location may have ruffled my feathers but - tis not the case.

What a absolute disgrace of customer service. My mother went in this morning after speaking with a…read moreBest Buy customer support representative, and was instructed to be able to receive a refund she'd have to go in store. As she did from Long Prairie to this St. Cloud location, immediately before asking why the refund is needed. She was disrespected and told no it can't happen. She was called a liar that she didn't speak with anyone on the phone from this store. From the morning manager, himself mind you. After more back and forth, my mother told him should I call the number back so you can speak with them, he finally 'tried' and gave her the refund. There was absolutely no need for the rudeness, disrespect, dismissive, and misogynistic behavior from the manager and staff at the desk. The only individual with manners or customer service was the greeter who was embarrassed and apologized on behalf of the manager and other staff member. Do not go here for help you won't receive it. -0 stars

This place is pretty good, I dont know if its average or not because i barely go to other stores…read morelike target. They have alot of intresting stuff and the warranty policy is nice. The value is average, id say. The staff are nice as hell, they check out your stuff quick and only talk to you if you talk first, I like that because sometimes im just not in the mood to talk, they also have a Starbucks that I've heard is pretty good, never been there myself because I dont drink coffee. They deliver stuff pretty fast and are extremley polite if you do the pickup option. Nice place.

They had a good selection of products that where organized and displayed nicely. Was able to get my…read moreshopping done efficiently, when I went to check out they have great service and was happy for the products value for what I got!