Came here for a second key for a car, key worked the first time I tried it and was less expensive…read morethan the dealer. I also have bought uninterruptable power supply (UPS) batteries here, and they are still going strong.

Replacement of battery in laptop was fast, professional, and staff was very helpful. Great store. I…read morewill give them my business in the future.

The workers struggled to hear me and talk in English. It was way overpriced for a simply screen…read morefix. It was even botched a little bit. Would not recommend to come to this location. They also left a hair sort of thing inside of my screen. Terrible experience.

I can't speak to all Cellairis employees' capabilities, but rest assured that Tadan is the phone…read moreguru, the phone whisperer, the phone grand poobah. He is a veritable phone master and has completely restored my faith in phone humanity. Thank you for saving my bricked phone from paperweight hell, Tadan. You are a god among Samsung, Apple, LG, Google, etc. men.

Horrible place... Sales Person (Ronnie) no longer there that added 2 ghost lines, purchased ear…read morebuds and a case on our acct. Every time we went in to discuss our bill being so high, "oh you'll notice it next month" not! Filled a report with the Fraud Dept, no response. Emailed them again to send response from their investigation, nothing again.

Won't HELP you with a AT&T phone problem they will go RUN and HIDE in the back. Literally the guy…read morewent and hide in the back till you leave. They won't fix your phones and you get hacked/ scammed right while in store and they don't fix it. You'll end up paying for the devices they watch the hacker add. Do NOT go with AT&T!

I love this place. I've used them for several years now…read more Heather & Steven deliver Exceptional customer service - above & beyond! Steven is extremely efficient & knowledgeable & does whatever he can to resolve my issues quickly and thoroughly. When I call to set an appointment he has even handled it to save me a trip to Sartell. I highly recommend him & tech check!!!

Would strongly recommend this business for any Apple related repairs or issues. Awesome staff to…read morework with as they are friendly and knowledgeable. Its worth the drive to get it done right and well!

On Monday February 23, I stopped at the Verizon Store at the Crossroads Mall in St Cloud. I am…read morewriting this review to express how impressed I was with Adam, the gentleman who assisted me, He was professional and willing to investigate the problem. Adam has attention to detail with a personality that makes you feel comfortable, no matter how simple the issue can be. Verizon is lucky to have such a dynamic employee like Adam!

After visiting this store three times I can 100% recommend this Verizon Authorized Dealer. The…read morephone technician are professional, friendly and very helpful. If you need assistance with your phone, or problem solving experts stop by Crossroads Verizon

Mohamud was excellent! Fixed my problem quickly! Was polite and efficient. Communicated well…read moreabout what the problem was and how he could fix it!

Misa was amazing she was very professional and patient there was a lot going on in the store and…read morenot to mention both me and a friend where both getting new cell phones she was multi tasking like a rockstar misa made my day and made my experience at at@t worthwhile ... Above and beyond

I delt with Dillon Jones. Dillon was extremely rude and entitled. I caught Dillion lying. If they…read morerun their buisness like this just think what they will do to yours. ​

Disclaimer: I'm a previous employee and rarely go into this store. But it's a vastly different…read moreworld than the one I left in '18. The worst employee I ever had the unlucky pleasure of working with no longer works there as well as the "troll", who will also remain nameless. The company does push self serve options heavily, too much in some cases, but since the stores no longer run on commission, things have gotten immensely better. I would suggest that customers do their best to become self sufficient and come to rely on the store employees as "experts" in extreme cases. When all else fails or you just have to feel the device in your hands before you take out a second mortgage to pay for your electronic fix, then come on in!

I wasn't in the market for a new phone but my mom was so I went along to help her with the process…read more I have to say I was impressed with the staff at this store. I tried making a reservation for an appointment online but there were none available. I called the store and talked to Cameron. He suggested calling when the store opened to get on a wait list which is what we did. I called Cameron again before we were heading over and checked on wait times. He suggested running a few more errands before we drove to the store. We might of still waited another 30 min when we got there but we were greeted and checked on and knew we were next in line. Zach was our mobile expert and he was very knowledgeable and a pleasure to work with. I'd highly recommend this location (and working with Zach) if you're looking for a new phone. It was an awesome experience.

T-mobile messed up my pin number 12 years ago. I was told they got it straightened out 5 years…read moreago when I got a new phone. Nope. Had to get a new phone today and was ready to drop $1400 on 2 phones. It was still a mess. They said they could not do anything about it and told me to call a number or send the other person on my account to a store 60 miles away. I went home and then back to Verizon. In 5 minutes and one phone call by a Verizon employee the pin was corrected and we got 2 phones and $300 in gift cards for $0. T-Mobile was either too lazy or too stupid to try to fix this mess they caused. Verizon was great.