I had been a happy CitEscape customer for years, but their customer support is the worst. Lately, we've been dealing with outages and you can't get a hold of customer support. Phone is a black hole voicemail box, email goes completely unanswered after a week of messages.
It's too bad, as I was a huge fan of this small wireless Internet provider. Their support is just the worst I've ever seen, and I work in the industry. read more