Cannot say enough great things about this place! It is fantastic! Tim is extremely kind and helpful…read moreand not a bit pushy. I ended a 5 month search for a scooter here. DO Not buy online... buy from a store where you can see and ride them... a place that will service it if needed! I am so glad I found Mn Mobility! I bought a beautiful blue Pride Baja Raptor 2 and I just love it. Not a thing bad about it. It is fast if you want to keep up with people who are biking. It will go 15 miles an hour. Or switch it to low mode and control it very easily at up to 6 miles an hour. The brakes are fantastic. I'd drive it into stores all the time and have No troubles. The seat is extremely comfortable and adjusts forward and back. I could sit in this seat for a very long time, even with my fused spine. Trust me, you will not be sorry! Ask for Tim he's a great guy!

They took time out on a holiday week to help us out with a broken electric wheelchair. So patient,…read morekind and knowledgeable. I would trust them completely.

Care Medical Supply, Inc. has always come through for me in a pinch, and they are able to provide…read morethe specific parts I need for my nebulizer compressor. If they don't have them in stock, they special order them for me. Joe will even order from other suppliers if need be. Their delivery is always prompt, and for my location, always free. I highly recommend Care Medical Supply, Inc. five stars!

Left me hanging while trying to get adaptive equipment, medical supplies, etc. What happened to…read morethis company? They will not even return my calls~

I am a new customer in the last half year. I researched very carefully. Tracy rises above and…read morebeyond all others in this field in MN where I have researched. Tracy has trained me well and problem solved many times so I am successful in my therapy. I have needed Aron the respiratory therapist twice for complex issues with myself or the equipment. Aron fully addressed each and every issue. Mike at technical assistance in the New Hope main office also hit the nail on the head the first time when I had an issue. I am thankful and proud to be a customer of this company. Tracy makes a extra personal effort to be good to people and this takes time. She is a very valuable employee. Sometimes I wonder if she is the only one at the store that does my therapy system because it seems she does everything by herself and I am very thankful for the continuity of care. Not many people these days are this flexible, kind and productive all at the same time. Thank you Tracy:)

Beware of CHM warranties, my elderly family member received her Golden electric lift chair in…read moreDecember of 2024, in the fall of 2025 the electric remote stopped working and it was replaced the same day ( thanks to Ron from CHM Fridley) on Monday September 14th 2026 the new remote again stopped working. I brought the new remote to CHM Fridley and talked to Samantha at the desk. She told me she had no record of the of the remote that I was given in the fall of 2025 and that I would have to purchase a new remote for $ 78.00 or wait to talk to Ron on Tuesday the following day. I explained to her the remote and all electronic parts for the lift chair are covered under the 3 year warranty and I tried to show her the proof of warranty that I had with me. She dismissed me like I was a foolish old man that didn't understand their warranty that she stated was only 1year on remotes. My family member relies on her lift chair to help her get into her wheelchair so I had to pay the $78.00 on Wednesday September 16th back at CHM I spoke with Ron who again stated the warranty is only 1year on electrical parts. I showed him the 3 year proofs of warranty I had so he called the corporate office and was told yes indeed it is a 3 year warranty on chair electrical parts and I should get a refund for $78.00 ( I was told checks in the mail) what amazes me is how can employees that have been there for years not understand or know the warranties for the expensive products that are sold mainly for and to elderly consumers and how many have been scammed in the past. Thank you Ron for your help now you understand the 3year warranty. Samantha try working on your customer relations and interaction with the elderly we're not fools, and by the way you were wrong all 3 times I spoke with you.

I'm surprised this store stays open. After we spent several thousand dollars the owner couldn't be…read morebothered to answer questions on a product we purchased. Very unprofessional, no product knowledge of his own inventory, and incredibly rude. Horrible experience!!

I have had the best experience with Active Medical…read more My mom, who has trouble walking, needed help to travel to Massachusetts to attend my son's graduation ceremony. When I took my mom to Active Medical, Greg stayed in late for us and patiently helped us pick the right sized wheelchair. Greg also allowed my dad, who has backpain, to try out a scooter in case he needed help to walk as well. Right before the travel day, Greg let me pick up the wheelchair one day before the scheduled date, to save me a trip. Also, Active Medical provided me with a brand-new wheelchair when I explained that I was taking my parents to attend a graduation ceremony. This wheelchair had made it possible for my mom to attend my son's graduation and we are grateful for the outstanding service from Active Medical.

Wonderful people and great products. Couldn't be happier. 5 Stars…read more Can't wait until they open there new store in Woodbury!

Great place! I needed CPAP supplies that were currently out of stock. Supplies were ordered and…read morepromptly delivered. Staff was easy to work with. They are professional but also thoughtful and friendly. This is my new place for medical equipment.

It really depends who's working as far as customer service. My 1st time in last winter the…read moreemployees were helpful and awesome! I was in last week. I have a host of medical issues but because I do my best to dress nice, hide my large scars, leg brace and continuous glucose monitor and try to always be cheerful, most people are unaware. I am always on the lookout for a cute cane, comfortable foot braces and a shoe that won't make my feet scream from the neural damage but will also accommodate my various braces. I was waiting for one of the ladies to complete paperwork so I TRIED to look around the store. Apparently that's a huge no no. I am respectful, put things back exactly as they were, did not have a backpack or large bag. Not sure why I was treated poorly. I think it's because I didn't "look" sick. On that particular day I had gone days without food and was in a lot of pain. Of all places...a medical supply should learn not to judge a book by it's cover.

I first entered North Central Minnesota Medical Supply for a C-PAP fitting in July 2020, the week…read morebefore the governor of Minnesota issued a mask mandate due to Covid-19. (This business caters especially to elderly people and to people with breathing issues of all kinds.) The mask fitter took me to the back of the store and said "As an employee of North Central Minnesota Medical Supply I am not required to wear a mask. Do you want me to put one on?" Yes, I did! The mask fitter told me she was also a respiratory therapist, which I found hard to believe. While setting up my new C-PAP machine, the woman ran into difficulties and had to call other employees into the tiny room. They could not fix the first problem but tried to convince me that the machine would run fine even with the problem uncorrected. When the second problem was encountered, the other employees final gave up and brought in a new machine for me. Then the mask fitter fit me with a mask. But when I used it that night and for the next few weeks, it kept leaking and waking me up. So I returned to the business. The same mask fitter was there. After hearing my story she looked at me suspiciously and asked "Who fitted you with this mask?" I told her that she herself had. So she gave me a different size of the same model. I was able to get it to work at home, but I would wake up during the night with a sore ear, and by morning the bridge of my nose was painful to touch. I was loathe to go back into a business that had taken Covid-19 precautions so lightly and had an incompetent mask fitter, so I went to a different supplier of C-PAP equipment where they gave me three different models of mask to try and walked me through the fitting process by phone. I would not recommend North Central Minnesota Medical Supply to anyone.

The billing department is horrible and the woman I spoke with was rude. After MANY conversations…read morewith my insurance company about them wrongly billing the insurance company (insurance fraud) for items not yet sent they got defensive and angry. They need to train their employees better and also teach them manners

I was assisted by very helpful and knowledgeable staff who handled my insurance (the crap that I…read morehave) promptly and courteously. They knew exactly what product my dr prescribed, described how to use it ( it was just thigh high compression stockings), and were very nice. The employee knew to measure each of my legs and produced just what I needed. I even got to pick between black and nude The stockings fit perfect. My experience was great.