My internet was out for over two hours today. I phoned the CC customer service and the phone tree…read moretook my info and said a diagnostic was being run on my internet. After about 4 minutes an new recording come on and said they have high call volume and couldn't help me and then disconnected. I did this 3 times and got the same results. On the fourth time I got into a que that said the rep would use dual authentication when the came on the line. I got that message 5 or 6 times but no rep came on. After being on hold for one hour, my home security system notified me the internet was back up. Never did get to speak to anyone. No option to speak with a person was presented. Tomorrow I will start looking into alternatives to Consolidated Communications. I would not even give my experience one star but zero stars was not an option.

The sad demise of a once helpful and responsive company. Hours on the phone with people who do not…read morespeak English very well. I would gladly pay more if the customer service would come back to the United States

I went to the chat app on Monday! 2 reps told me I could make payment arrangements and my service…read morewould not be disconnected.....guess what I wake up Wednesday to no service!!!! 8 called Xfinity to ask why....they told me #1 they were unable to do the extension I needed and #2 there were NO notes of me chatting with an agent on their app. I asked them if they wanted my screenshots I took of the chat convo...they said I'm sorry we just can't do that! Their liars and they let the agents tell you whatever just to get a 10/10 rating!!! That's shameful!!! I will be calling the puc and whoever else I need to!

Not very Customer Friendly if you are a little late on an extension by 5 days …read more And I could hardly understand the representative English language. I am Disabled and have trouble walking and am in need of phone service ,But who Cares .

I got DISH 3 months ago.. They kept raising the prices and every wind storm the signal would go…read moreout.. One freezing day it said to go up and chip the ice off the dish!! What craziness! So we canceled our service, it cost $300 to cancel and $50 to take away the dish..DISH did not send me a box as they claimed..so, I saw that I could "recycle " the equipment at Best Buy, on the website DISH charged me another $379. Don't fall for DISHES scams..read carefully..don't waste money on DISH.

Don't do it!!!!! If it EVER rains in your area you will lose service. And if it doesn't rain…read morewhere you live I want to know where you live. JUST DON'T CHOOSE DISH TV, pay a few extra dollar and get a cable service. DON'T DO IT DON'T DO IT DON'T DO IT

This would be a big fat ZERO if I could. Friday night I was…read moreready to get a new phone. I had everything backed up, I even bought a new case so that I would be prepared. My friend and I had a 6:00 appointment and I left work in Kittanning a little early to be sure I was on time. When we walked into the store we were greeted and I said that we had an appointment to upgrade our phones. The gentleman at the front said he was going to grab someone to help us. Jared came out and asked us what we were interested in. I told him that we were interested in upgrading to the iPhone 14 max pro and that I had been looking on the website and with my trade in it should be $5.55 a month. He said something about "getting to that number" and went off to do the quote. While he was back there we were looking at the phones on display and when I played around with it, it also quoted me the $5.55 price. The man that greeted us came over to talk about switching our comcast and getting their internet. Then Jared came back out with the quote and proceeded to review it with us. None of his numbers made sense. And when I asked him to explain it to me he couldn't, he just kept throwing numbers at me. Somehow he was adding an extra line to each phone, and he tried to tell me that it was going to save us $10/month overall, but when I reviewed the sheet later it looks like we were going to be charged an extra $35 for each line every month, not to mention activation charges on them as well. When I asked him to explain everything to me again he mumbled something about waiving the activation fees and wandered off. The thing is he didn't come back. He was hanging out at the front of the store. We talked about it and decided to just wait and maybe try Best Buy or the Greensburg Verizon store next weekend. We told him we decided to wait and left. And he couldn't have cared less. I'm sorry, but wouldn't that have been a pretty decent sale that close to closing? He either didn't understand what he was trying to sell us, or he was mad that we were asking questions. Either way I feel like we dodged a bullet for sure. I won't be back.

I visited the store on May 14th to purchase a new iPhone. There were three employees on the floor…read moreassisting customers. No one greeted me or said they would help me after they finished with their customer. Crickets. I stood for awhile then went to check out some phones. After ten minutes I left. I bought my phone online from Apple. Do better Verizon!!

I called this guy who didn't know me from Adam and in a few minutes, walked me through hooking up…read moremy copier to my computer. He said that he didn't want anything for the few minutes; although he normally charges $ 40 for his service. I argued with him and he said that he didn't want to change me for this short of a time. I know who to call for anything that goes wrong with my computer. He was very patient with me. (I am 81 and couldn't see the copier screen without a magnifying glass.) So with an honest guy like that; I would be calling him for any future problems. Thank you!

Awesome service, went above and beyond diagnosing an issue with my computer and gave me multiple…read morefair, honest and cost effective options to get me back up and running again. All this within hours of dropping it off with no appointment! If you have questions, need help, advice or repairs look no further! This is the only place around that will touch my pc!

I absolutely love this Internet. It gives me top speed while gaming. When GTA six comes out, this…read morewill be probably amazing.

I recently got the zoom internet installed at my home. Thier technician Cody is the greatest. He…read morecame on time very well mannered. He explained everything to me to the fullest 5 out of 5 stars Cody. I give you all 5 stars. You deserve ithe quality of the cable is awesome. You have no problem searching finding streaming the value is perfect. Thank you, Armstrong, I give you 5 stars. I recommend Armstrong.That came a long way.You get some bad reviews in there.But they will fix the issue for you.They will work with you.I highly recommend armstrong cable Connellsville Pa

I really like this place. I've been using them since they were CPR. They have great services and…read moreeveryone is pleasant to work with. I highly recommend them. They don't overcharge you either. They have a great repair service and won't lie to you when something isn't worth fixing.

This store is closed when it says open and has Been dodging phone calls for about a week. They have…read moremy daughter's cell phone and won't pick up so we can get it back. It's been almost 2 weeks of no answers and no communication when we were told it would only take a couple days.