I stopped in to have the data transferred from my old, broken phone to the new phone I received in the mail. I was greeted immediately and taken back to a desk for service. The technician was friendly and seemed to know what he was doing. He even put the Otter Box I purchased there on my new phone. At the last Verizon store I visited, the technician told me it was difficult to put the case on and good luck with that. This technician was not only helpful but also didn't pressure me to buy anything which was also unlike other experiences I've had with Verizon. When I was leaving, one employee wished me a good day and another complimented my boots. I will be going out of my way to use this store from now on. read more

What a great experience. Kelly took the time to "earn the right" to sell me several Verizon devices including a HUM for my 16 year old daughter. I've been suspecting that she's been partaking in several B&E's in the local area and with the HUM DEVICE I was able to confirm that. Along with that, my grandmother (89 years of age) fell last week and couldn't get up. Kelly recommended an iPad for her which I think she'll love. Lastly, my WiFi at my house has been pretty in and out, so I got a nice otter box and bose speaker in an accessory bundle. I expected to go in and pay $700 for the phone, but I got the phone and everything I needed for $600. The nice thing about this is my bill stayed the roughly SAME (before tax of course)!!! read more

Awful service... Not helpful. LONG wait. Like obscenely long. Who wants to waste their life in a verizon store... :-(