OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

Appliance shopping is almost as painful as car shopping. And I dislike both…read more I've purchased almost every appliance and tv in my house from Abt. I've been in my house long enough to replace the appliances I bought previously. Since most places that used to sell appliances no longer exist, I feel Abt is the lesser of the evils, better selection and employee knowledge than the big box stores. I don't usual have a positive shopping experience at Abt. I'm mostly ignored and always have to ask someone to help me. I only go to Abt when I need to purchase something so it's ridiculous no one approaches me. Luckily my most recent visit was a positive one. I had to buy a new dryer and didn't know which one to buy. Rodolfo Alvarez was the sales rep that APPROACHED me. Rodolfo was kind and a great listener, I told him what was important to me and he showed me my options. He helped me settle on a LG dryer that I wasn't expecting to choose, but based on what was important to me, fit my requirements the best. Another couple was listening in and based on what he said, I think they decided to go with the same one. I felt bad he couldn't help us both since he should have gotten credit for the other sale as well. I told Rodolfo next time I need something at Abt, I'm calling him. Five stars for Rodolfo! I knocked off a star due to all of my previous unpleasant experiences at Abt.

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Stellar experience at Simply Stereo!…read more We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store.

Amazing service, they have SO much to offer, something for everyone. They had exactly the furniture…read morepiece I was looking for and at a great value. The employee that helped me was very kind and personable. Definitely recommend!!! Check them out

Prices are hit or miss here. Some things are bargains and some seem to be more expensive than your…read moreaverage retail store. It has an odd layout too. We really weren't too impressed and have no reason to return.

This business is very legitimate. Byron took the time to speak to me personally about my laptop…read moreissues that I received and offered a full refund. Since I already voided the buyer's back guarantee on Ebay, he did not have to refund my money when I sent back the laptop. I was able to receive my refund in 2 days after I returned my laptop. I was very anxious, but Byron was very timely on his responses and was there for any questions I had. I would definitely do business with TechGator again, as I have just bought another laptop from them!

This company appears to do most (or all) of its selling business on eBay, where I had an…read moreoutstanding experience with them. They have excelling customer service. They were even emailing me at 2am to help me with my order. Insane!! I would definitely do business with them again.

Shoutout to the employees - everyone was SO kind and truly went above and beyond to help me…read more Honestly, thank you

For all the options available, I decided to go to Best Buy and purchase a pre-owned iPhone. I knew…read moreexactly which one I wanted because I had already looked on your website. As soon as we walked into the store, an employee offered us a promotion: 15% back after applying for the store credit card and making the first purchase. It sounded like a good deal. We waited for assistance, and then Sohan came over. We looked at the iPhone options, and once I made my decision, I decided to apply for the store credit card to take advantage of the promotion. I have a strong credit score, so I believed one inquiry would be worth it. I was going to apply myself, but Sohan said he would handle it, which I agreed to. He then processed the application and said he needed to call the bank. While supposedly handling my application, he was on the phone watching videos and scrolling through social media on his personal phone. After a few minutes, he told me I had been approved for the Best Buy Gold Card with an annual fee. I immediately asked why, since that was not the card I applied for. He said that was "what the bank told him." At that point, I became very concerned because none of it made sense. I was applying for the regular store credit card, not a Gold Card with fees attached. Instead of giving a proper explanation, Sohan carelessly responded, "Do you want it or not?" I said no and was understandably upset. Another employee approached and asked what happened. After I explained the situation, he admitted there are different card options during the application process and asked Sohan if he had explained those options to us beforehand. Sohan admitted he had not. He apologized, but by then claimed there was nothing they could do because "it was the bank's decision." I then asked for a manager. This is absolutely unacceptable. A Best Buy employee made a careless mistake and damaged my credit in a matter of seconds. Then Jonny, the supervisor, came over and was even more dismissive. He simply repeated that there was nothing they could do and that I needed to contact the bank myself. I told him that Best Buy caused the problem, so Best Buy should be the one contacting the bank to correct it. Again, I was told there was nothing they could do. Furious, I continued with my purchase only because I had already wasted enough time. This entire experience was ridiculous, unprofessional, and unacceptable. Best Buy needs employees who are properly trained in customer service and competent enough to complete something as basic as a credit card application. I have completed many credit applications before, and I am not naive enough to believe the excuses I was given. My credit score is now going to suffer after years of hard work, all because of the incompetence and negligence of one of your employees.

Had this business in my contact list because LG appliances had given them as a servicer of their…read moreappliances, but this was from a few years back. Our LG washer would not drain and truly our life is at a halt due to this issue...they did return my call and I was grateful. A 4hr. window was given for today and they no showed...I also noted that LG appliances no longer considers them an official servicer and said L electronics Inc. will have a hard time ordering parts and it will take a longer time due to procedurals for a business. Regardless, looking up the reviews for this business, it is obvious that maybe it is a good thing they were a no show! They also only take cash or checks?!....

This company is listed on the LG site as a service center I…read morecalled them to see if they repair a LG refrigerator ice maker. They said yes. They came out and pressed the reset button and said if it is not working by tomorrow. To call them. It did not work so I called them and they said the service man would call back. No call back. The service man when at my house did not seem to have much experience with refrigerators. What a waste of time and money. I will never call this company again.

I had a video output problem with my app box and Perry fixed it for me same day. Very reasonable…read moreservice charge. Highly recommended

I went to 2 places trying to find someone to fix my Fitbit. The plastic insert on the band cracked…read moreoff inside the face of my Fitbit watch and I tried everything to get it out. This was required for me to be able to put a new band on it or I would have needed to buy a new one. I figured someone with the right tools and experience with detail may be able to help, and that's when C&K electronics came to the rescue. Perry was so nice and had the piece out in under a minute, and insisted on putting the new band on for me. I will return here for any other needs he may be able to assist me with. Thank you so much, you're the best Perry!

Date service was requested: 12/19/2024 Service requested:…read moreMarshall DSL40CR power tube repair Description of Issue: Tubes blew out during playing session and there was a flash / sizzle before dying out to no volume. Actual issue: Power tubes fried out, one regular tube went microphonic during or after the repair. Service completed (partially): 2/27/2025 These guys took 1/3 of a year (4 months) to replace two power tubes. They were almost non-responsive throughout the process and did not provided updates. Luckily I'm a hobby musician and this did not affect my livelyhood, but if you were working in the arts i would strongly advise steering clear of this place. Learn how to service your own amps, you can order the parts from the same places as these guys do and get your own work done much faster. Not to mention, after 4 months of waiting for my primary tube amp to come home... It gets home with a busted / microphonic tube. I dont think Mike or these guys at this place actually check the amps too thoroughly.

I took my mpc 3000 to get fixed. One of the buttons. Soft keys fell inside. Had to pay 50 dollars…read moreeven tho this machine is worth 20 times that. And get the pads working. So it took a while and when I went to pick it up. He changed all 4 bottoms without even calling me to ask. They are white not tan Ike the originals. Looks weird. And got home and it still didn't play when you hit the pads. Smh. He said he didn't know even though it was on the ticket. I live far from the place and he told me I would have to pay 50 dollars again lol. To have it seen.