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Verizon

3.4 (32 reviews)
Open 11:00 am - 7:00 pm

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8 months ago

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3 months ago

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1 year ago

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6 years ago

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4 years ago

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6 years ago

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6 years ago

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5 years ago

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4 years ago

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4 years ago

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6 years ago

Great service. I worked with Melissa and I was taken care of right away.

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7 years ago

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6 years ago

Quick and easy. I came in to return my old phone for credit and I was in and out in less than ten minutes. All my quest were answered too.

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7 years ago

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6 years ago

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7 years ago

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Ask the Community - Verizon

Review Highlights - Verizon

A service oriented, problem solver, Mandeep put me on a new Verizon plan saving me $100/month!--with no change in how I use my phone or iPad.

Mentioned in 2 reviews

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AT&T Store - Lady chatting about non related work

AT&T Store

2.6(68 reviews)
0.0 mi
$$

Where do I begin…read more.. We had an activation issue with a new phone that ended up deactivating both my phone and my daughter's. We were completely dead in the water. We went to the AT&T store at Sequoia Station for help. When we walked in, there were 4-5 employees standing near the door talking. After an awkward silence, someone finally asked what was going on. Felt like we were interrupting them. I explained the situation, and without even looking at the phones, one employee immediately said, "It takes two days before anything can be done." No troubleshooting, no attempt to help, just a quick dismissal. As an IT manager, that response was extremely frustrating. We weren't expecting miracles, just effort and basic troubleshooting. None was offered. I would be embarrassed as to the support in that establishment as a manager As i could not believe it was that bad, we left and drove to the Belmont AT&T store, which we had used in the past, just a bit farther. The difference was night and day. A gentleman greeted us immediately, listened carefully, took all three phones and said, this is a simple fix. In less than 10 minutes, all phones were working again and my daughter's new phone was properly activated and ported with the correct number. That is what real customer service looks like. I will never return to the Sequoia Station location and have already told daughter same and pas to your friends to avoid it. If something truly can't be fixed, that's understandable, but this clearly could have been resolved with the right skills and willingness to help.

This store is all about selling you something. No longer the same. I miss Thomas, the previous…read more manager - fast, expert advice . No one has any expertise . Thank goodness for Alan who saved the day.

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AT&T Store

AT&T Store

2.4(214 reviews)
5.0 mi
$$

Manager Kevin was able to resolve and help with my billing problem and make it go away…read more Glad to get a solution.

PLEASE READ THIS before switching, buying, or committing to AT&T. No matter how good the deal or…read moreoffer is...you're going to pay the difference in headache, false promises, and horrible customer service. I switched over to AT&T from T-mobile because they promised me a much cheaper rate for my 22 business lines. There was also a deal promotion where they'd pay off my old devices up to $800 per device. a) The "seamless" transition was everything but seamless and took days and weeks of porting over numbers b) Every month the statement would look different with charges that no one knew how to explain and it was NOTHING close to what was originally promised. c) The mislead and misdirected me (frankly they didn't even know) in the process of getting my reimbursement for paying $2200 OUT OF POCKET to T-mobile. p.s. It's been 6 months and I never got my reimbursement. So in summary, I spent HOURS in person and on the phone trying to understand what the heck is going in. I never got my $2200 reimbursed after 6 months, false promises, and being told the wrong instructions every time. I paid just as much as I was paying with T-mobile and really the savings is all a sham. I finally decided to pull the plug 6 months later and lost several thousand dollars because AT&T phones are locked, btw, so you have to pay them off, which btw, they make VERY challenging to do. All in all this is a failing company. They're surviving on a thread. The only thing that's keeping them alive is their name, since they've been around for 100 years. I pray that they shut down in my lifetime; they don't deserve to be around. Never again. Please don't offer me anything, interact with me, or sell me anything. If you want to see screenshots of their stupidity and false promises, DM me and i'll gladly share. Dodge a bullet and DO NOT consider AT&T in any way, shape, or form. I get NOTHING out of this review other than the hopes that I save someone the headache, money lost, time wasted, and unprofessionalism I had to bear.

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Verizon - mobilephones - Updated May 2026

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