Last week when the winds were high and tree limbs were everywhere. One of the limbs hit my dish and…read moremy satellite was knocked out. I found Robb on Yelp and told him the situation. He came out same day and fixed everything and provided more than exceptional service. My mother is moving down from Jersey soon I'm making sure she gets her programming and installation from him!

From the owner: Dealer sInce 1994. Local Dealer. Same day service in most cases. We specialize in RV installations…read moreand repairs. We carry tripods and mobile dishes. We specialize in non-roof mounts at no extra cost. When you are in a jam, give us a call.

Worst customer service I ever heard of. Called Friday that my internet was out, went through…read moreseveral procedures over the phone trying to correct the problem. After 15 minutes was told they need to send a technician out. The earliest appointment was Monday afternoon, I said that horrible service and was told that's the best they can do Monday between 1 to 5 pm. Horrible Service at best.

The worst customer service I have ever had they tried to fix my problem over the phone and failed…read moresaying it was my router so they sent me one took 3 days and that was not the problem. I'm waiting for a call back to see if they can fix it again over the phone. They said they can't send someone out because it says it's connected all my streaming services are buffering and I can't get online. I talked to the service representative about the inconvenience that this is causing me and all they want to do is try to get me to upgrade to a higher megabytes they did say I would be compensated for about 3 dollars a day, big deal I need to work online.

This is the worst cell phone store ever. Do not shop here. I bought a phone they said was 32…read moregigabytes and it's only 16 gigabytes. Bought last night and tried to return today. She said nothing wrong with it and would not return or exchange it. Toll free customer service number hung up on me. Do not do business with Cassie. She told me I was getting a 32 gigabytes phone. It's all good. When the bank reverses the charges Cricket will give me $95.00 for the phone and $25.00 for my other phone. Can get Sumsung phone.

I apologize for this being a little bit late, but back in September I want to say the 3rd of…read moreSeptember my girlfriend was informed of an offer that if you bring your own boost phone and pay for your first month or second month will be free. 30 days later my phone is shut off and I go in inquiring why I didn't get my second month free and for two weeks the man didn't knowing the answer and all of a sudden he comes up with something out of his ass and says it's because your phone was not applicable okay how was your employees job to figure that out not her job to figure it out when the phone gets cut off but the man was persistent trying to get me that continue to pay my bill as I pull out a large wad of money and said I refused to pay my bill until you turn my phone back on then I will pay my next month.... He could not do that either you're just blowing smoke out of his ass you have no connections with anybody you can barely even tell me why my phone got shut off shake my head service these days that's false advertisement if you ask me

OK, so I'm gonna start with the first encounter with T-Mobile I went to pay my PCS bill on March…read more7, 2026 approximately 9am and the representative stated not to pay my bill, and introduced me to the magenta migration plan for seniors where you can get 2 free phones and keep the same rate $60 a month just the activation and taxes on doing the port from metro to T-Mobile after speaking with the T-Mobile representative and giving her my credit card information taking payment she advised me that I needed to go to a T-Mobile store with my identification to complete the process, after getting off from work, I made it to the closest T-Mobile branch around 6:30 PM on March 8th, the representative advised me that the order was canceled. i asked why because they sent me over to finish the process he had no answers and told me to visit another T-Mobile store because he's just an authorized dealer of T-Mobile at that moment I went over to 9237 US Highway 19 T-Mobile only to get in there I spoke representative by the name of Michael, He then told me they didn't have a plan of that and was trying to give me a plan that was gonna make me pay $75.10 a month and I would've had to pay on the phones as well so I told him no I'm gonna check into it, I left there went back to MetroPCS, they tried to help me get this figured out with T-Mobile on the line. They could not do anything because they were closing and I needed to go back to T-Mobile so I went back to T-Mobile spoke with manager by the name of kaitLyn " she advised me that she'd look into it and I would need to come back because they're closing , I asked her what's gonna happen with my phone service because I can't afford for my phone to get turned off. Lord and behold, my phone got turned off at 7 PM that night on the 8th, I had no service until the next day i called metro and paid it. when I went to T-Mobile telling them what happened and I had to pay the bill over the phone in order to get my service turned back on, Manager Kaitlyn told me since I paid the bill she'd credit me that, but I need to wait until the ninth because they were getting ready to close and it was gonna take too long to do what they needed to do to get my phone service active and working on T-Mobile service. I called T-Mobile on the phone and did the port over the phone that night, the representative explained that I would have the same plan that I had at Metro and that I would be only paying $60 a month later on on the ninth. I received a text message saying my bill is due on March 28 for $159 and I was baffled. I also asked him my phone get cut off when he do the port and he told me no my phone got cut off after bill after I've paid them to do this transition I had to get up early before and go to T-Mobile to get this all straightened when I got there. Kaitlyn wasn't there. I was told that another manager would be assisting me I got there at 5:32 PM recorded everything , Michael acknowledge me when I got there and told me that he have the assistant manager me. She never came out to help me. They kept helping everybody else and nobody never came to assist me so I asked Michael when is the lady coming because I have to go he told me she was not gonna be able to come out that someone else was be able to come out and I will be next to be called to help me when the next person came out. It was I'm assuming manager. I don't know her title. She came out and she proceeded to ask the person that was on the tablet which was not my name so I said excuse me ma'am I'm next Michael said that I will be the next person, she then told me no she has to go by what's on the tablet so Michael came from the back and I told Michael what she and Michael stood next to her, looking at the tablet, talking and saying whatever they were saying to each other about the customers on the tablet and he advised her that I was next and she asked The customer was she there before me (ignoring her co worker) The customer only stated the time avoided answering she got there after me.I said to the customer "she asked you were you before me she didn't ask you what time you got here" so the customer turned her head and didn't say anything and Donna proceeded to help that customer so the customer told her husband that I disrespected her. Her husband approached me in a very aggressive threatening manner,I felt threatened at that moment ! Donna caused this situation by skipping me , causing myself and the aggressor to pass words. I then went to my car to get me some protection (mace) I do not own a gun! when I came back in there I sat down. I was distraught at that moment because a man approaching me and threatening physical harm against me. I finally got help @ 6:30pm, Donna and the aggressive gentleman got into a verbal altercation because she told him he's not allowed back in the store becauseshe didn't like how he disrespected me, he then snatched the bag from her, called her and the other manager BITCHES!

The most pleasant experience upgrading an IPhone we've ever had! Both my husband and I were due…read morefor our upgrades and took both phones into the store fully expecting the normal long long wait time and plenty of hiccups along the way. Not so this time! Mike assisted us very efficiently and was a pleasure to deal with! He was about as friendly & patient as humanly possible! I don't mind saying that he is a true treasure for this store. Everything went without a hitch. Very smooth transactions! Highly recommend this location and Mike as well!

I went into this store just to charge my phone up a bit. I was stuck without a ride and my phone…read morewas dead. This guy working there was standing outside talking on his phone when I went in, which they not aloud to do, and all I did was unplug one of the display phones so I could plug mine in. The guy, whos name I didn't get cuz he had no name tag but im pretty sure he was a manager there, paused his phone call and came right in after me. he was aggressive right away when he asked what I was doing. Told him I was just charging my phone and he kicked me out because I didn't ask first. like excuse me for not wanted to interupt your phone call. a few minutes later I was walking by the store happened to see him inside and he came right out and accosted me. asking what my deal is when I did literaly nothing, called me a piece of shit and threatened to knock my teeth out when I did nothing. This is a store employee ladies and gentleman DO NOT SHOP AT THIS STORE

The location at 52 and Little Road told me that I had to contact customer service's main number to…read morehave my phone activated. This was after explaining to them that I can't use my new phone I got from an insurance claim. When I rec'd the new phone, I put the old original sim card in and followed the instructions. Didn't work, and my (new)phone has been stuck in emergency calls only mode. Anyhow, I was told that if they do it it will cost me $25.00. So, after being told to go home and call myself to save money, I got more good news. Customer service at Metro's main number told me that I have to be able to receive text messages to activate my phone. Um, my phone doesn't work! I can't text OR call!!!!! I only have one line also. So, I have to go BACK to a Metro office to have it activated. I CANNOT DO IT MYSELF. Why didn't they realize this at the office when I was there? I think they just didn't want to do it.

I had a great experience with Marc and his team of installers. I wanted to switch to Directv and…read morebundle my internet with it. After Marc explained all of my options, he recommended DISH to me based on what I watch on a more frequent basis. Not only that, but it turned out to be cheaper than the Directv equivalent. He took care of the entire switch over process and I didn't need to lift a finger. His installer was very polite and helpful in showing me how to work the system. I definitely recommend using SkySat 20.

happy I got Dish…read morenetwork for my house and direct tv for my rental house both from sky sat 20 . After calling Direct and Dish and getting the run around a friend told me about Sky sat 20. I learned that when you cal dish or direct a scripted salesperson will take your order then sub out the install to a very low payed installer . Dish and Direct have no one who gets a pay check from them , they use subs. Even if the installer has a truck that says dish or direct they do not work for them they are all subs. Sky Sats installers were great they were grown men with Experience and new their stuff. I fully indorse sky sat 20 I am happy and would recomend them to anyone If you want dish or direct don't call corporate call sky sat you will get a better experience. Peter Cohen liven and loving the Villages

Salesman Eric provided outstanding customer service. I enrolled in a tmobile plan last week and was…read morenot satisfied with the plan and requested to cancel the plan and enroll in another plan that better served my needs. After thoroughly discussing my needs, Eric searched for over an hour and found the perfect plan that suited me and my family and it was $100 less a month. I am extremely happy with the service I received and will be a tmobile customer for life. Highly recommended. Thank you Eric and tmobile for having outstanding employees. I would give a"10" review if available.

DO NOT use this location!! The gentleman who assisted us lied about so much! Never showed us a…read morebreakdown of the numbers but said, yes it'll be less then 140 (that is the number we needed to be under). He said it several times to find out our bill is actually over 180. He ported our numbers over before we gave him the ok! And then sent us on our way with no sim card or service. Was too late to get help once we noticed because all stores were closed by then. Had no service until the next day after work. My husband went to a different location and they told us the man did NOTHING right!! It was a terrible experience and down right shameful. BEWARE!!

I broke the cover over the lens on my I phone I came into…read morethis store and was helped immediately for a more than fair price to replace the glass

Very friendly and knowledgeable...fast and efficient service! I will use them again! You should too!read more