They have never lived up to the offer they made of 100 Mbps, but it had been enough that I could…read morelive with it usually running somewhere between 50 to 70 Mbps. But lately it is running down to the rate of 12 to16 Mbps download and 32 down to 4 Mbps upload. It is possibly just a weekend thing where everyone is home, but it is still just not very good. Try calling or emailing, you might get a response next week, you will not during the weekend. It appears they are overloaded on what they can handle....

From the owner: Our mission is to provide premier internet services to our subscribers. With an emphasis in…read moreCustomer service and cutting edge technologies, we are here to service you.

I asked him about changing out a charging port on an iPhone. He was very honest with me by letting…read moreme know usually, when a charging port isn't working, it's just dirty and needs cleaning. He said he would clean it for me for free! Such wonderful customer service and great honesty, when he could very well have taken advantage of me.

My computer was on the fritz, so we took it to this business for repair. His prices were extremely…read morereasonable, and the work performed in a timely manner. My IPhone 6 battery was dying, and I suspected that the charging port was bad too. I explained what was going on, and consented to have the battery and port replaced if that's what it took to fix it. When I returned for my phone a half hour later, he told me that the battery was bad, which I already knew, but the port was okay with a minor adjustment to a contact wire and cleaning. He could have charged me for changing the port, but he didn't. He was honest, and I would never go anywhere else from here on forward.

My Laptop is not charging ,,They repaired my Laptop a few weeks ago and been watching the charger…read moresince then,,Has not charged since i have picked it up,I have been waiting for it to do so,,It states that it is charging but has not charges any,,,,It showed 89% charged when in picked it up,Now it is showing 66 % ,,,It shows plugged in but it is not doing anything,,,Paid 86,00 Dollars for repair,,,Looks like a Waste,,,I have not contacted AB about this problem,,,I can not afford any more cost on this unit,,, Appears that it was not checked,,,

I have used AB computer several times and have been satisfied with the results on all occasions…read more They are courteous, dependable and quick to respond. It's is the place I go to for answers and quality performance. Mary Schumann

tried a number of others…read more expensive but work, can say that about others. I live in the country so choices are limited

Courteous from girl in office answering my questions to the guy that came out to hook up my…read moreantenna. He did s great job putting antenna up. Neat in appearance. Very thorough explaining how to use equipment.

If you want to wait forever, this guy is for you! He works during the day, somewhere else. So IF…read morehe comes to your house it will have to be at night. But, with me he promised to come and fix my receiver, but never called or came by. When I called him after the weekend, he said he forgot! But, it get better, the women at the shop, said he called but no answered. My phone will tell me when I missed a called, but if course he never called. I hate lyers. Do not waste your time like I did.

I've used these folks twice now, the first about 10 years ago when I first signed up with Dish and…read morethe latest when I upgraded to the Hopper about 5 weeks ago. Both were a disappointment involving multiple trips to get the job done The latest job is still ongoing. Their tech came out to swap the equipment out to upgrade to the hopper and was here for 7 hours even though I was told it would only take a couple of hours. That would have still been okay if every thing worked fine after he left. After about five hours I had to leave to go back to work and when I returned I tried out the new system and the Hopper remote would not work. I called A Cut Above(ACA) and the next day the tech came out but he brought the wrong remote and said he he would be back the following day with the right one. I didn't hear from anyone after that so I called ACA several times over the next several weeks with no luck getting the issue resolved; in the meantime I discovered that the tech did not hook up the hopper to my wireless modem as he was supposed to so I also called ACA about that and was told someone would be out the next day to hook the hopper up to my wireless internet and that they had mailed me my new remote. It is now 10 days after that conversation and neither has happened. I am a patient person but I finally became angry with ACA and was told that it was their contractors fault not theirs. I'm a home builder and remodeler who uses a lot of sub contractors and I can't imagine using that lame excuse with one of my customers. I asked for the owner to call but have heard nothing which speaks volumes. If your'e in business you need to take ownership of your problems; something that ACA knows nothing about. I am now dealing directly with dish.

If I need a store, I'll drive to Tyler or somewhere else. Went in to upgrade my phone. The lady…read moreordered the wrong phone on the wrong line. Nothing about the order was correct. I noticed the issue before the order shipped and called the store, they assured me that it was the correct phone and line and they weren't sure why it was showing something different. When I got the phone, and realized it was incorrect, I called the store and let them know, they will retrain the person that ordered it for me. That is absolutely no help to me right now. I'm handling the correction on my own, online. I should have done that to begin with.