Stopped in last week after seeing ads for this shop. Wow I loved it!! Huge selection of boutique…read moreitems from home goods clothing, jewelry etc. so much to choose from! Definite boutique prices but good quality! Shopping local is so important and I will be back to support this business!

I called two days ago for dryer repair, they were willing to come out same day, but my schedule…read morewasn't open for that. They came today, on time, knew what was wrong with my dryer within about ten seconds of listening to it run, and had it repaired within 35 minutes. Reasonable prices, fast service, pleasant experience. I've got their refrigerator magnet hung up in case I need help in the future. : )

Mike, Chris and Doug are not just professional and easy to work with, they really actually care…read more I've done business with them for a good 6 mos. or so and they were flexible, professional and more than fair compared to some of their competitors for the same items. They made sense with their pricing explanations and worked with me on extensions for pawned items that I went to buy back. All 3 of these guys are equally easy to work with and fair. If new customers knew what I knew when they walked in, they would feel at ease about their decision to do business here. If I ever need to go back, I absolutely will. Thanks fellas!

Resellers beware! I had a horrible experience here two days ago. The sales guy left a bad taste in…read moremy mouth when he told me to "take your crappy monitor" (RUDE!) and leave after refusing to sell a boatload of DVDs and Blu-rays to me. I showed up at the shop right when they opened and tried to sell my grandma's small Vizio TV but unfortunately it was too old for them to buy it so I put it back in my car. I went back into the shop with a large shopping bag with the intent of filling it up with DVDs and Blu-rays for my personal use and to resell on eBay. He at first told me that the prices listed on the individual Blu-rays were negotiable and that he could give me a deal. Well after he saw me on my phone looking up prices and scanning movies, he told me that he wasn't going to give me a good deal if I was just gonna flip them. After about an hour of browsing their entire impressive collection, I brought hundreds of dollars worth of movies to the counter and asked how much the DVDs were and how much the Blu-rays were. The sales guy said, "Honestly, I'm going to charge you the prices listed." Mind you, the prices listed on the Blu-rays varied widely from $5.99 to $19.99 which is insane for pawn shop prices. A fair market price for a pawn shop Blu-ray is $3 max, and DVD $2 max. I was prepared to pay that but the guy was such a jerk to me and refused to do business with me. He said, "We're not here for you to make money off of," (isn't that what pawn shops do to their sellers?) and even said, "Had you been more upfront about (flipping) in the first place, I might've cut you a deal" which is total BS. I think I might've just touched a soft spot on him by trying to make an honest living just like him, and I bluntly told him, "That's not fair" and "That's none of your business." Why does he care so much about what I do with the stuff I buy fair and square? I will never go back to this place and have warned all my friends, family, and coworkers. I will post this review everywhere I can. And THEN, in order to have the last word, the sales guy told me to take my "crappy monitor" with me and leave. His ego must've been more important than making a good sale. I could tell the Blu-rays and DVDs hadn't moved in months, maybe even years because they were dirty and dusty and faded and sun bleached. Take your business elsewhere, like Excel Pawn in Shakopee just down the road or literally anywhere else. The guys at Excel Pawn treated me with respect and were happy to part with stacks of DVDs and Blu-rays when I went there next. Avoid Pawn X Change. Unfair, rude, unprofessional, nosy, and unintelligent.

This review is actually for the location in Belle Plaine, by the Ridgeview clinic…read more My insurance wasn't working and I needed to contact the insurance company and the clinic for a medication that was covered. Jill was so great. She spoke with Mayo for me and verified that insurance was active, as it took a few hours. There was a lot of confusion and a lot of back and forth. One of those days where you don't get much done because you are on the phone and monitoring activity because you need to get that prescription, ASAP! I will be using this pharmacy in the future.

I just moved to Northfield and I was looking to get some new appliances for my new home. I was…read moreworried the selection and prices were going to be higher than what I could find at Sears or Home Depot, but they were very comparable. They had a great selection on their show floor and they were also able to order anything from the brands they carry. The delivery crew was fantastic, they took great care not to damage my floors and they completely set up all the appliances how they should be. They also were very knowledgeable about how to operate them, so I didn't have to read through all of the manuals. Their service department may be the biggest benefit to shopping there. I had an issue with my washer and I called them up and they came out the same day to come look at it and fix this issue. I highly recommend Quality Appliance to anyone!

I have been having some issues with the freezer above my refrigerator for a while. After Googling,…read morereading forums and watching You Tube videos, I knew for certain what faulty part needed replacing, where to find it and how to replace it. I could order the part online, but decided to go to Northfield's Quality Appliance to see if I could get or order the part through them (shop in a small town, support smalltown businesses, avoid big box stores, blah, blah, blah). Armed with a model #, a serial #, and the name of the part (and part #), I was met with some of the worst customer service I have ever seen. The gentleman behind the counter made no move to look at my list of numbers, told me that the part I was hoping to get was not in my refrigerator at all, said that he didn't work on my model and told me to check with a place in Faribault. He did not even bother to look up the part number to see if it could be ordered. I then asked, "So I should just go back to the internet then?", and he said I should. As I walked out he sort of added, "Those are hard refrigerators to work on". So I went back home, seething all the way lol, and ordered the part online from Michigan. I got a nice thank you (yes, I realize it was auto-generated), and the part was here in a few days. I bravely battled through the five minute installation (they're hard to work on, remember?), fired it up, and all is well. Keep in mind Quality Appliance, that while this time it was only a fifty dollar part, my appliances will not be lasting forever, and guess where I will NOT be going to replace them? Nor will the people that I have (so far) repeated this story to. Was it worth it?